Dog Friendly Villas In West Midlands

Reviews

What our customers say about their holidays

• Jennifer - Verified booking

  This cottage has so much to offer but we left feeling disappointed and having spent up to a day of our holiday dealing with unnecessary problems.

  There are two key errors in the listing. Firstly, the checkout time is advertised as being 10am when it is actually a rigid 9am. This would not be a problem for most but we have a disabled son who struggles in the morning so we had to leave the night before. We had this issue hanging over us for most of the week - we raised the issue on the Monday but didn't get a definitive response until the Thursday (and then had to start packing to leave that night). Secondly, there is no washer-dryer (not a problem for us but would be for others). We had to wait in twice for the lovely maintenance man. There were no instructions for the heating and despite our best efforts with Google, we could not get it working on a cold October day. This was easily avoidable. We then had problems with the bathroom door sticking and nearly got locked in so had to call for help again. The toilet roll holder was also falling off and clattering in the night so that required fixing. There was a lack of instructions in the property so we spent quite a while trying to figure out the TV and took a while to master the hob. The instructions for putting the bin out were incorrect so we moved it from the back of the house to the front when it wasn't needed - not a problem for us but might have been for more elderly guests. Again all avoidable things. Much of the cottage is so beautifully furnished and designed but why have a broken clock in the kitchen (we tried changing the batteries), a missing lamp in one of the bedrooms, a door on the bathroom cabinet that needed tightening up as it was starting to drop and mould on a corner of the bath? As stated above, we spent a lot of time trying to resolve problems. It isn't the way you want to spend your holiday. We have never left a negative review before. There is so much about this cottage that is great -and had circumstances been different, we would have been looking to rebook - but we left feeling let down by a plethora of completely unnecessary issues which detracted from our holiday. (PS - and not part of the review - we did not know how to rate our Sykes experience as we dealt with Manor Cottages)

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• Sally Ann - Verified booking

  We had a wonderful week in this beautiful lodge.

  Ideally situated just under a mile’s walk away from Broadway, which is a gorgeous place. Glen and Judi were fantastic hosts and we really appreciated all the little extras they provided (milk, tea, coffee, biscuits, soaps etc) which made the lodge a home from home. We loved sitting on the veranda so much that we ate out during the day and spent the evenings back at the lodge enjoying the view. Ruby dog was so happy to have 3 acres to explore. Deer and woodpeckers came within a few feet of us which was so lovely. We really had the most relaxing and chilled-out week. Batteries suitably recharged! I’m sure we will return, we had such a great week. Lovely hosts, beautiful lodge set in a gorgeous area and so much to explore in the Cotswolds. Thank you to Judi and Glen for making us so welcome.

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• Susan - Verified booking

  Please leave some instructions about the footpaths into the town centre as the alternative is a much longer journey.

  I believe this has been mentioned before but there was nothing in the property notes. There are no instructions for any of the equipment (the guide stated that they were in a draw next to the sink).We couldn't find them anywhere. (Especially information on smoke alarms and the heating). If you needed to change the temperature there is no access to a theromstat for us to do this- the instructions are to ring Manor Cottages, so they can do it ? I've never stayed anywhere before where you couldn't regulate your own heating. Make it clear that there are 2 key safes. The one we needed to access was covered by a very large plant. Please provide travel instructions for people that are coming from other parts of the country - not just from the South.

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• Margaret - Verified booking

  We had a fabulous holiday .

  On arrival the host greeted us warmly and we were helped with r luggage into the cabin . The cabin was larger than it looked on the photographs and was well equipped and the beds were very comfortable . The views across the field from the decking was amazing . We were fortunate to have good weather and was able to sit out on the decking in the evening , ( with a glass of wine or 2 ) and plan r visits to other cotswold villages . Broadway was about a 15 minute walk down the hill but for the less abled , it’s advised to drive down but go early or late in the day to get a parking space . I would definitely recommend this accommodation

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• Terence - Verified booking

  If you are looking for a peaceful, quiet getaway then this is for you.

  No light pollution so very dark at night which makes falling asleep really easy. A lovely cosy cabin which all the facilities you need for a comfortable stay. Amenities within easy driving distance (shops etc) . Some very interesting places to visit nearby too and good food. Lovely friendly residents in the local areas and Sally Anne the owner of the cabin is a a pleasure to meet. There is another cabin located at the rear of this property but it is slightly offset and unobtrusive to your stay. Lots of birds and squirrels to keep you entertained if you don't venture out. A very enjoyable holiday.

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