Villas In Dorset

Reviews

What our customers say about their holidays

• Mr John Kenyon - Verified booking

  The property, Flat 4 is sold on the website, as coming with a parking place. The parking places, at the back of the property are a joke. Before arriving an email saying that the parking spot will take a small average family car, is of no use, when you've forked out over a £1000 for a flat with a parking spot. I would have struggled to park my daughters Toyota Aygo in that spot. The people in flat 5, that you rent, deliberately parked in the wrong spot, meaning no access to parking all week. When I walked up to the office to discuss the matter, I was met with complete apathy. Not interested one iota. Just go and park on the street somewhere, does not compensate for the fact that I had booked a property with a parking spot. I came away to try and de-stress and lower my blood pressure, not have to deal with the stress of finding somewhere to leave my car overnight, whilst inconsiderate clients of yours, do not follow the rules at the flats, park an oversize car, and refuse to cooperate. And before you say that the parking spot next to 4 is 7, the person in 5 blocked the car park, then later parked in 7's spot, blocking reasonable access to bay 4. There are niggles with the property that other people have mentioned in the visitors book, a hot water system that can not cope with 2 people having a shower, without running out of hot water, broken towel rails, a tv that doesn't work in the bedroom etc. The only good thing was the view, and the quick walk into town. Not the relaxing break that I was looking forward to.

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• Robert - Verified booking

  The cottage delights and the photos are representative on first arrival.

  Lovely beamed living room with woodburner, well equipped kitchen etc. Stairs to top room are steep. (Very common in Portland cottages) We were a little disappointed in the cleanliness when we arrived. We could see that the cleaner had vacuumed and cleaned surfaces, made bed all fine, however it was obvious that a spring clean is well overdue. Lots of cobwebs, furniture had not been moved to clean so very dusty in these places. (eg behind TV), cobwebs on books on bookshelf, and a Christmas Tree left under the bed covered in dust. We had to clean the windows ourselves in order to be able to see out! On the plus side the cottage is warm (it was quite cold outside for the time of year) , beds are comfortable, TV good. There is no oven glove which is tricky using the oven. There is no mobile signal and no wifi available. (sometimes sporadic at front of house eg BT Broadband). The location is excellent for the Chesil Beach, Quiddles Cafe which is lovely , and the unique Cove House Inn. Both of these a short walk and Dog friendly. There is no sea view from the cottage, only the back of the sea defence wall. Parking can be a nightmare. Our group had two cars. We found that parking in the afternoon was usually OK, but come back in the evening and often very difficult to find any space near the cottage. Cottage well served by public transport, bus stop, regular services just metres away.

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• Michael - Verified booking

  The location is beautiful.

  The house is great apart from a few minor issues. The space was as advertised. Great to have three toilets and two showers. Kitchen was very well equipped. The whole house was in perfect condition. The central heating and hot water were very good and there was an endless supply of wood and kindling to add extra atmosphere. If the weather had been better we’d have made use of the large and beautiful garden. Parking was a bit tricky because it’s on a steep hill, but we got the knack. Not sure if the top drive is part of the house, so mainly used the one on same level as the house. My elderly parents feel the cold and have done mobility problems. They were able to get in and around the house with no difficulty and it was warm and comfortable for them. There was a very generous and tasty welcome pack. The only issues were: It was a squeeze for six adults in the lounge, not due to the size of the space but the choice of furniture: two overly large armchairs and a settee which was a squeeze for three medium adults. The downstairs toilet is prone to blocking: we didn’t put anything down it that you shouldn’t and there is a notice about the problem. So either solve the problem or tell guests they should only urinate in it.

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• Maria - Verified booking

  The cottage was in a great location, however, it was in need of a good clean and maintenance.

  The inside of the oven was very dirty, there was lots of dust everywhere, spider webs, dirt between the sofa cushions, paint coming away from the walls in places, and the stove didn't work properly. If you had the stove door closed, then it didn't give out any heat, so you had to leave the door open, which then meant that the logs burned extremely fast - which of course is expensive. The carpet upstairs is stained in places. A pint of milk would have been handy - most other places we've stayed at, they do have a few basics waiting for you to welcome you when you arrive. The icing on the cake was my parents arriving at the cottage after a day out to find the front door open and some random bloke in there checking the electrics. They are elderly and this was quite a shock for them. The electrician said he come in and thought there was no one there, so got on with his job. We are angry about this. We had booked the cottage for a week so would expect at the very least to be asked our permissions before you sent someone in. Any works should gave been completed when the cottage was empty.

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• Mrs Holmes - Verified booking

  Having stayed in the apartment a couple of years ago, my husband and I were hoping that it would be just as lovely as before. Thankfully the property was again spotlessly clean and the furnishings looked just as good as before. Given the fact that I was to be cooking main meals most days, I was appreciative of there being a good selection of utensils and pans. The knives were very sharp too. Although we never sat in the separate seating area, we found it very useful for storing our luggage so giving us more space in the bedroom. Of course, one of the main things that should attract anyone to the property is the view. It was wonderful being able to see the sea and the area closed to Old Harry rocks from the dining area - a much better view than you would get from most of the local eateries! The apartment would be in a great location for those holidaymakers who prefer to eat out though, as it was a short walk from the centre of town, where there was a good selection of restaurants, pubs and bars - the pier, beach and shops too. What's not to like about Flat 4 Penlu?!

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