St. Ives Cottages with Hot Tubs

Reviews

What our customers say about their holidays

• Caroline - Verified booking

  Very comfortable well equipped property, with fabulous views.

  The kitchen had great equipment for cooking, the only thing missing was some mugs to drink from. Perhaps I drink a cup of tea quicker than some people - but for me a cup is not big enough :-) We heard strange noises a couple of nights and thought someone was upstairs, but after reading the guest book we saw that someone else had worked out it was the chairs on the uneven balcony surface rocking back and forth in the wind! It honestly sounded like someone was bouncing a ball on the ceiling. It didn't keep me awake but I did wonder what it was until I read the guest book. Might be worth putting something under the chair legs to even them out, or at least warn people of this in the notes so they can move the chairs at night if it bothers them (only happens when it is windy). Some of the instructions in the folder seemed out of date - there was reference to a separate parking area which I can only imagine used to be where the next door property now sits - the description just didn't make sense - we spent quite a lot of time looking for this as we had 2 cars and the turning area in front of the property is very tight. Leaving instructions were also a bit confusing - the folder info said a padded envelope would be provided and to put this in a letterbox by the gate, but I couldn't see where that was, and the email instructions seemed to indicate the key should go back where we got it from (in the key safe), so I just did that. The hot tub was brilliant and we used it a lot - my only comment there is that it would have been nice to have a robe for everyone in the property, rather than just 4 - it is supposed to sleep 7 and we were 6 adults so all using the hot tub, and in March the robes were much appreciated for those who had them! All in all, this is a lovely property in a great location, and we would return. My comments are just small points for improvement to make it even better.

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• Testimonial - Verified booking

  "We had a wonderful time at Carbis Bay, The house was truly amazing, everything we expected and more.

  The hot tub was definitely a bonus, we all enjoyed it. Fernhill Lodge was lovely and clean, very light and airy, and very well equipped, the views from the balcony were stunning. We enjoyed breakfast on the patio every morning , listening to the birds singing and taking in the lovely views across Carbis Bay. We found a lovely little pub the Cornish Arms about 10min walk from house, the food was tasty and very good value, the owners were very pleasant made us all welcome. we would recommended it highly. The local Tesco up the road was very handy for any essentials we needed. We enjoyed the lovely walk down to Carbis beach, and had a nice coffee and ice cream at the beach cafe with views to die for. The train ride into St Ives was lovely, very relaxing and again stunning views , only 4 mins journey for £1.00. In St Ives we can recommend the Alba Restaurant for something a little bit special, and the Life boat pub/restaurant for lovely food at reasonable prices. I must mention the Taxis services we used on a couple of occasions, Ace Cars in st Ives very reasonably priced, friendly. and prompt. Overall we had a wonderful holiday, and we will definitely consider staying at Fernhill Lodge again "Pure Luxury"." K. Claire

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• Karen - Verified booking

  The property is much cliser to the caravan site than the pictures indicate.

  This became an issue when we used the hot tub late at night and were shouted at snd called rude names from the caravan residents. We were merely talking and laughing in the hot tub. This must be a regular problem with this property as the site contacted the property owner who cane round to tell us off ! We did not argue and got out of the hot tub. She also advised that we should not be in the hot tub after 9pm and that although the property took 10 adults the hot tub only allowed 6. Neither the curfew nor the hot tub max were made clear in the booking information. If you book a property with a hot tub you expect to be able to use it when you choose. The owner’s attitude was also unpleasant and she returned the following day - entered the back deck uninvited - and complained again and at length about the noise. She was patronising and this was unnecessary, spoiling the weekend. When you have paid £1800 for 2 nights in a property I think you should expect some privacy. It is a lovely house but we would not book it again and the restrictions and proximity to neighbouring properties should be made clear in the description.

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• Testimonial - Verified booking

  "We were VERY impressed with our holiday in Fernhill Lodge.

  The location is out of this world, the standard of cleanliness was wonderful, it was spotless. The house was spacious. luxurious, and had every conceivable requirement covered. All in all, we had one of our best holidays ever. We visit Cornwall a lot, and my favourite places to visit are Fowey, Padstow, Mousehole, Mevagissy, and of course, St Ives. I love the light and the way that its completely different to anywhere else we visit. The shops/galleries and eateries are great...we bought several things from 'beatengreen' this visit. A new shop/workshop thats been opened. Welcome addition, its 'shabby chic' furniture is funky and fab. As always we ate at Porthminster cafe a couple of times. The quality of the food/views to die for combination wins me over every time. We also enjoyed a lovely carvery Sunday Lunch at The Lifeboat Inn, a pub in the harbour, where the bar staff and waiting staff were really friendly and full of local knowledge." S. & K. Beasley

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• Hannah - Verified booking

  It is a beautiful house in a beautiful location!

  Easy to get to and in a peaceful spot! Hot tub and huge balcony was lovely, overlooking Carbis Bay! It is very well equipped with crockery, cutlery, etc and with most things that you would expect in a holiday let including dressing gowns, but no basic cleaning materials, no washing up liquid, no basic condiments - oil, herbs, etc, no hand wash. However, the dishwasher was broken on arrival. We were phoned and told this. Engineer was there when we arrived without the correct testing equipment and then returned 4 days later, diagnosed the problem, new pump needed, said it wouldn’t be fixed before we left. Still had 3 days of the holiday left. We were very surprised that parts couldn’t be ordered with next day delivery. Sykes were not interested at all in trying to get it sorted with any urgency. The bottom line is that we had a lovely time, just disappointed in Sykes’ attitude. The house is also up for sale so they may not look at replacing it.

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