Holiday Apartments in St Ives

Reviews

What our customers say about their holidays

• Vickie - Verified booking

  The apartment has wonderful views and is generously sized for St Ives.

  Unfortunately there was a leak in the bedroom from the apartment above when we stayed and based on the smell of damp and stains on the carpet prior to the leak we saw I don’t think this was the first time. When the leak happened someone from carbis bay holidays (CBH) did come out quickly with towels and 2 dehumidifiers and an extra bucket to collect the (yellow) water coming through the light fitting. We were told a plumber would be out that day and in the interim the people staying upstairs were asked not to use their bathroom directly above us. We then went out for the day which CBH said was fine because they have keys and would phone with an update. At about 5PM CBH phoned to say the plumber had not been able visit and would tomorrow. Upon our return later that evening we had to familiarise ourselves with the fuse box as we had no power… The apartment did have good instructions for this. The following morning a plumber did arrive and after a brief chat about the electricity going the previous day, he confirmed he had a key to let himself in etc if we went out and he would pass on to CBH about the electric and get them to provide an update to us. Off we went. When we returned that evening the door to our apartment was open… At this point I felt very annoyed. All of our possessions were in the living area, having felt compelled to move them to avoid the leak splashing on to them (the water was splashing all over the wardrobe) so somehow that made our stuff feel more vulnerable. Fortunately nothing was taken… There was no further update from CBH. We purchased some febreeze to try and reduce the smell. I actively tried to not let this dominate our holiday and fully understand leaks happen and are often unavoidable. However, on reflection of the week I would have expected at least 1 further update from CBH about how the leak had been resolved and what caused the water to be yellow, an apology it happened, and an attempt or offer by them to clean the area. If this had not happened I genuinely think the apartment is very nice and the only improvements I would have suggested are looking at the water pressure (which is very low) and replacing the carpet in the bedroom. It is overall a very nice, well equipped apartment.

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• David - Verified booking

  We enjoyed 2 sunny weeks in St Ives at The Lighthouse.

  The property itself is great, with wonderful views over St Ives Bay. Everything St Ives has to offer is within easy walking distance from the property. We enjoyed Porthminster, Porthgwidden and Porthmeor beaches, and ambling through the quaint streets in the town and sampling the local delicacies. Be warned, it is very steep walking back up to the property, especially when carrying beach items, bodyboards, etc, but that does help you burn off a few 'pasty calories'! The only real downside of the property itself (as mentioned by previous guests too) is the quality of the king size bed in the master bedroom. This is by far the worst bed and mattress we have ever seen in a holiday property, and we've been staying in St Ives with Carbis Bay holidays for over 15 years. The bed squeaks horrendously with the slightest movement and the mattress itself has seen better days. We were concerned about this aspect of the property from other reviews before visiting and contacted Carbis Bay holidays a number of times, who reassured us that the owner considered the bed/mattress were 'good'. That is definitely not the case! It's a real shame, as this did spoil the enjoyment of what otherwise is a great little apartment. Come on owner and Carbis Bay Holidays, please take notice of the feedback from paying guests!

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• Marian - Verified booking

  We loved our stay in Hepworth apartment at st Ives.

  Everything was comfortable and clean. There were only a few things that can be improved on. The proper cleaning of the bathroom sink was not done properly, on arrival the sink was not draining properly, this should have picked up by the cleaners. I had to remove loads of hair that was blocking the sink by taking the plug off. After that it was fine. Not a good impression using the bathroom on your arrival. Although private parking was great! The markings and sign posts of the private parking need tidying up and clearer signs needed. This caused confusion for one other apartment user, thinking we were parked on his spot , which we weren’t and giving us some grieve about it. He even said he had to park in the public car park for a day ?! Personally I dint think that was necessary, his designated place was just not clear ! We had to remove some weeds etc to make it a bit clearer. All and all our stay was comfortable and the view from the house is breathtaking, so relaxing! If those few things I mentioned could be improved on it would have been perfect!

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• The F Family - Verified booking

  Apartment was fantastic, super clean and tidy with plenty of towels, lovely crisp bedding and the perfect space for a family of 4. The living room was open plan and spacious with 2 large sofas and the most fantastic view over Carbis Bay. We spent every morning sitting on the fantastic windows seats with a cup of coffee staring out at the most amazing view!! The welcome gift was a lovely surprise with local Cornish produce and a bottle of bubbles in the fridge too - perfect start to our fantastic stay! The location is great too - just a short walk to the Beach and the train station which take you direct to St Ives. Or alternatively you can take a lovely coastal walk to St Ives direct from the apartment - which we did most days. Everything we needed was in the apartment, communication regarding checking in and out was straight forward so we had no need to contact the host during our stay. Thank you Cornwall Hideaway for a seamless holiday in the most fanatic location.

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• Gavin - Verified booking

  This was our first visit to St Ives and wow what a truly beautiful place.

  It really didn’t disappoint and completely outweighed all our expectations. The property is perfect, very comfortable, beautifully furnished with everything you could possibly need and an amazing view from the balcony. We enjoyed the walk down into town each day, the scenery and views are quite breathtaking and we have beautiful photos to remember how wonderful a place St Ives is. We spent a lot of time on the beach at Porthminster where our 7 year old daughter had the time of her life, playing in the golden sand and the beautiful clear water. St Ives itself is quite a hilly place and although this apartment is a really good location, the listing could do with stating just how much of an incline you face when walking back up from the town centre! This was not a problem for us but if you had an elderly guest or a child in a pushchair it may prove a bit difficult. All in all a fabulous stay and we would definitely come back.

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