Villas With Hot Tubs In The South Downs

Reviews

What our customers say about their holidays

• Tomas - Verified booking

  Myself and partner stayed here for a birthday getaway at the weekend.

  I was a little sceptical after reading a few of the reviews but we decided to go ahead. After making the 6 hour journey we arrived to a lovely little snug which is pretty small but compact and a nice outdoor area with the tub. Despite the set up, (and I’m not usually one to criticise) but I can confirm that the previous reviews are pretty valid. It’s very small (probably big enough for one person). the bed is horrendous to sleep on, like sleeping on a plank, and the pillows are so flat, so be sure to pack a duvet/pillows if you’re going! The downstairs area is pretty small and the sofa is tiny - which is only big enough for one person. Perhaps it would be better to put two chairs instead of the sofa, as we ended up having to eat either outside in the cold or up on the bed…which isn’t ideal! We used the hot tub (or should I say cold tub) twice and it was freezing..it seems like its stuck on option 1…so we’re unable to turn up the heat! (I know we have an energy crisis on but it’s slightly ridiculous that we sat in a cold tub - which was the main reason we booked the accommodation). You can also hear the neighbours really loudly next door and several times through the night there was banging and loud music going on. I know their on holidays too but it’s like living on top of one another… Had we not had such a long drive we’d have left a night earlier but decided to stick it out as we were both exhausted from the lack of sleep. It’s such a shame as it has quite a lot of potential but the negatives really out way the positives and really put a dampener on the holiday!

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• Andrew - Verified booking

  Private hot tub is a joke with 9 windows overlooking it in a terraced back yard.

  Parasol to make it private was broken and has been since Oct 22 according to other reviews. The hot tub was one of the main reasons we booked the Snug, we were very disappointed to find it so overlooked, we felt very much on show. The pictures make it look as though it is not overlooked at all. Also you cannot use the hot tub after 10pm due to noise restrictions, this was not mentioned when we reviewed the Snug to book. There is nowhere to hang wet swimming costumes when you come out of the hot tub, or coats. This could be easily sorted with a coat rack next to the bathroom door. Advertised as a self catering apartment, very difficult when the so called fridge is a drinks chiller which struggled to keep drinks cool let alone milk, butter or any other food. We had to eat out everyday which adds significantly to the cost of a holiday. This could easily be rectified by putting a small fridge under the stairs. Fire alarm went off due to people in another flat burning food, tried to ring emergency contact number to have the fire alarm turned off, only to find the phone number was incorrect, which was quite stressful and inconvenient. We rang the daytime office number twice to complain about these problems, and twice we were promised a phone call back which never happened. We came home a day early as we couldn't stay there any longer. This was our honeymoon and our only time away this year totally ruined by the Snug being misrepresented and the photo's being misleading. I would like our money back or at least part of it as we feel robbed of a holiday. I would not book through Sykes Cottages again.

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• Naz - Verified booking

  The snug was well presented and in a good location, very modern and the hot tub was nice but unfortunately that's about as much good as I can say about our stay.

  The space is quite alot smaller than is shown in pictures but that isn't too much if an issue. The real problem with the snug is the comforts and the privacy. The 'sofa' was very uncomfortable and small, the kitchen, although well ewuipt, lacked a decent fridge and it didn't get very cold.so had to rely on buying ice from the nearby shop. The bathroom was fine apart from the very small space for the toilet, meaning it was abit if a squeeze when it came to using it. The upstairs was nice and spacious but was let down by probably the most uncomfortable bed I've every had in a holiday home, this was made worse by the very cheap pillows so not much sleep was had. I came to realise we were actually sleeping on the bottom of the matress as it had been flipped. The outside space was lovely in principle and the hotub was amazing but this was let down by all the over looking windows from other houses, this has been helped by the umbrella that was installed but we were still overlooked. There was also a CCTV camera facing the hot tub which I understand is for security reasons but this made us feel like we were watched 24/7. All the above reasons lead us to leaving the snug a day earlier than intended because we just weren't getting any sleep ( we also had banging from neighbours both nights). A partial refund would be a good gesture seen as there are a few points raised that really shouldn't be an issue.

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• Jamie - Verified booking

  From the moment we arrived this holiday was nothing short of amazing.

  Warm welcome from Nathan and family and some nice touches with bottle of prosecco in the lodge. As for the lodge. It was AMAZING. So spacious and comfortable. We could still smell the newness of it. It has been decorated to a very high standard and the fixtures, fittings and equipment are all great quality. We had five adults and a twelve year old in the lodge and my in-laws were in the next lodge but when all seven were in ours there was still plenty of room to sit and eat. The Bluetooth speakers in the ceiling were a great touch and great quality. Beds are very big and more than comfortable. Plenty of storage as well for clothes and cases etc. Space on the drive for two vehicles. Hot tub. What can I say? We were in it until midnight on a couple of occasions. Lovely! Outdoor furniture very comfortable. Great views from the decking of the nearby hills. Site very quiet indeed which is what we wanted hence this being our second visit to this site. Location is also great. Absolutely no more than twenty minutes drive from numerours beautiful beaches and restaurants/pubs. Almost in the middle of Cornwall so nothing was too far away. Lands end was only a one hour drive. I wouldn't hesitate to recommend this lodge and site. We are already looking at booking again for 2021. Thanks for a great week. Shame about the rain but it didn't stop us having a great time.

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• Lauren - Verified booking

  We have recently returned from a holiday in Pinehurst lodge and we only have one word for the place AMAZING!

  When we arrived at the lodge we were greeted by flowers, Prosecco, chocolates, tea and coffee and even a pint of milk, which was well appreciated after the long drive down. The lodge was immaculate, cosy and spacious (we had 6 adults) and contained everything we could have needed. The outdoor decking area had lots of seating and the hot tub was amazing and was used every night. It had outdoor lighting, which allowed us to use the outdoor seating in the evening too. The staff member on reception was extremely helpful and friendly. He came around every day to check the hot tub abs always asked if we needed anything. St Day Holiday Park was peaceful and well looked after. We wanted to go and visit different places during our stay and the site was in an ideal place where we could go into the tourists sites, but then return back to the lodge to relax. The most we had to drive was an hour. When we returned from holiday, after only posting the pictures for half an hour we had over 8 people ask for the lodge details. We would recommend this place to anyone. Thank you for making our holiday fantastic!

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