Lyme Regis Holiday Cottages

Reviews

What our customers say about their holidays

• Candida - Verified booking

  The property is lovely, comfortable and very well equipped (though it could do with a BBQ and a freezer).

  We really appreciated the speed with which the local Lyme Bay holidays team addressed the issues with the en suite door and the shower in the main bathroom (wobbly loo seats remained outstanding). The only downsides from our perspective was the location and the levels on the outside space. I know this is down to the lay of the land so can't be helped, but the steps in/out of the property and around the garden are huge and the listing really should state this so that customers know it's not very elderly or child friendly before they book. The fact that there is no pavement on the road should also be mentioned as this makes walking to and from the town a health and safety risk for young and old as road users are not very pedestrian friendly! The listing also states that it’s ~0.5 m from shops, which is likely true BUT it doesn't mention that the walk to and from those shops involves an extremely steep hill, so again if your party contains young or old members be prepared to be driving back & forth into town to drop off or pick up as walking up the hill is likely not an option! Finally, again I know there is nothing you can do about this but the house is very close to a noisy road, and the noise is very invasive if you're not used to living by a road. The master bedroom faces the road and its very noisy with the window open when the traffic starts from 6am so again I think this is something potential customers need to know. In summary - it is a lovely property, well laid out, decorated and equipped but on balance I would only recommend for fit or able adults only, not for older customers or families with small children.

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• J - Verified booking

  Hm...

  . Lovely cottage, in brilliant location. But. Despite being rated as 4-star (and with a 4-star price) in our view it was only really at most a 3-star. The inside was dowdy, same dreary colour in the whole cottage, needed a good decorate, hardly any power sockets, several windows that wouldn't open and all single glazed with broken latches. Looks like it hadn't been touched for many many years except it had a nice new kitchen. One settee was broken and very uncomfortable, the other and the chair just uncomfortable. Was a bit grubby throughout, cobwebs in corners of every room, carpets cheap, same thoughout and several stains. Heating electric and uncontrolable. Outside hadn't been swept for weeks if not months, plants overgrown, pots untouched and unweeded. Very grubby by kitchen door with some plastic toys full of stagnant water and just been left for quite sometime... Whilst we have enjoyed our break very much this is the first time we have had a poor experience with a Lyme Bay Holidays cottage. It seems to us that it is being used as a cash cow, getting away with spending anything on it to maximise profit. The TV did breakdown and Lyme Bay Holidays were exceptional in replacing it the same day....

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• Tessa - Verified booking

  We enjoyed our stay.

  The house was spotlessly clean, warm and comfy and the goody bag a very welcome treat, thank you! The parking was a bit tricky because of the awkward camber on the drive but with three cars in total we really appreciated it. Without it parking in Lyme would've been a nightmare! We didn't bring the dogs in the end but the house was very well equipped for them. Only a couple of minor points and suggestions. The curtains in the top double bedroom were very flimsy and kept coming off the rail. Lined curtains would be better at keeping the light out. The dishwasher is far too small: although it's hard to see where a full sized one would fit, it's quite inadequate for the number of guests the house can accommodate. Perhaps a solar light to aid parking at night would have prevented an argument with the low wall when squeezing into the double space! Finally, just a suggestion that it would be nice to have a large oven proof casserole dish - the one provided had plastic handles so we didn't use it - and not every family will eat out/have takeaways every night! Notwithstanding, it was a very comfortable and pleasant house to stay in and if we go back to Lyme again with the dogs we'd book it again.

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• Christopher - Verified booking

  I wasn’t going to respond to this but you have sent a couple of reminders.

  We enjoyed our stay at this lovely property in an excellent location. However our stay was spoilt by the shower over the bath being out of action. We reported the leak and the maintenance man planned to seal what was the wrong area, we pointed out that the problem was actually a badly fitted bath requiring more than just sealant patching. It was causing water leakage into both the downstairs bedroom & kitchen dining area. We did not want to cause anymore damage so agreed we would just use the en-suite shower but wanted to keep use of the bath for our 2 year old grandson. We did expect that we would be suitably compensated for this but we’re offered an extra night in a property they were obviously having problems letting given the number of free weeks available and the large reductions of £300+ they were making. I did expect that we would get a compensation offer at least equal to that but we only received a small offer which we decided to take as better than nothing. We were disappointed as we thought we were being helpful to the owners in trying to avoid greater problems in what is a great property for a holiday.

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• Christopher - Verified booking

  I wasn’t going to respond to this but you have sent a couple of reminders.

  We enjoyed our stay at this lovely property in an excellent location. However our stay was spoilt by the shower over the bath being out of action. We reported the leak and the maintenance man planned to seal what was the wrong area, we pointed out that the problem was actually a badly fitted bath requiring more than just sealant patching. It was causing water leakage into both the downstairs bedroom & kitchen dining area. We did not want to cause anymore damage so agreed we would just use the en-suite shower but wanted to keep use of the bath for our 2 year old grandson. We did expect that we would be suitably compensated for this but we’re offered an extra night in a property they were obviously having problems letting given the number of free weeks available and the large reductions of £300+ they were making. I did expect that we would get a compensation offer at least equal to that but we only received a small offer which we decided to take as better than nothing. We were disappointed as we thought we were being helpful to the owners in trying to avoid greater problems in what is a great property for a holiday.

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