Villas In Lyme Regis

Reviews

What our customers say about their holidays

• India - Verified booking

  There was no communication beforehand about where the parking permit would be.

  It would help to just mention that it's in the accommodation on arrival. It was a right faff parking, collecting the keys, driving to accommodation, trying to park, getting the door open – and making sure it was the right one – and getting into the property through the lobby and up the metal stairs. Your W3W on the email was wrong. Had we known about the faff getting in, going through the lobby, through the bin area and up steps to the place, we wouldn't have booked. Why not have a keysafe nearby? The stairs were deadly and my mother and child had to go down on their bottoms! It does mention quirky stairs on listing but it doesn't give the impression of just how bad they are! Would definitely not have booked if had known. Only suitable for fit adults who don't drink alcohol. There's not enough seating for four people in the living space either, the WiFi code in the book was wrong and the TV requires an engineering degree to work. We stripped the beds but completely forgot to take the rubbish out (sorry), we did take the recycling home with us though. Hopefully that was ok but when you're paying £200 a night you don't expect to be a housekeeper too. We did leave it tidy as that is normal but I object to working on holiday – stripping the beds and emptying all the bins. There are a lot of rules here and I suspect it's the impact of AirBnB (who I don't use). We were staying two nights, checking in on Sunday evening, and the accommodation info said I had to take the bins out for collection on the Monday morning. So I got up at 6am to do this as I presume you can't leave them overnight but I could not find them at all as all the bins outside were for the restaurant. There was a locked shed but otherwise I presumed that because of the dates of our stay, the cleaners would have dealt with the waste on changeover so I gave up and went back to bed. I would have phoned the office but they're only open in office hours obviously so no point. Had no contact from LBH during our stay. Oh and finally, the light in the entrance had gone and it was roasting hot. We turned the radiators off but there must be an override as it made absolutely no difference so we just had to open the windows and let all the heat out. Bonkers! Overall, great location, it was clean, but really disappointing stay and wouldn't come again.

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• Roger - Verified booking

  On our first visit to The Old Garage a year ago, we arrived to find a stylish property, clearly well maintained and with a generous welcome pack awaiting us.

  Based largely on that pleasant experience, we booked to stay there again, but oh, what a difference a year can make! This time, there was no welcome pack at all. For the first time in 30 years of cottage holidays, there was not even a pint of milk in the fridge. Evidence of lack of proper maintenance soon followed. All the saucepans were covered in a brown grease and several items of cutlery were the found to have dried bits of food still on them. We therefore spent the first hour of our holiday cleaning all the cooking utensils. A precautionary wipe of table surfaces revealed they had also not been cleaned properly, and it later became evident that the floors were the same. After a long and tiring journey, all you want to do is sit down with a nice cup of tea and biscuit, not to have to roll your sleeves up to do the owner’s work for them. What do we pay for, after all? There were numerous further observations which included mould on several window frames, stains on cushions when they were turned over, decking rotting in places and the garden clearly overdue for some TLC. We later brought this to the attention of Lyme Bay Holidays who informed us that the property had changed hands since our first visit and the new owner had brought a different approach to its management. Lyme Bay Holidays offered to send a cleaning team in immediately, but by that time, we had settled in and did not want the upheaval this would create. We advised that in our opinion, the property was in need of a deep clean all round. We can only hope the new owner realises that you cannot trade on stylish looking images alone. There are plenty of other properties about whose owners understand the importance of cleanliness and of providing a welcome pack. Need we say more?

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• Sharon - Verified booking

  Lovely property.

  The pictures in the listing don’t do it justice. It’s a lot larger than expected. Quite quirky. Fabulous sea views. Nice seating area with a shelter which was ideal for shade and would also be good in light showers. Well stocked with everything needed. Especially in the kitchen. Nice welcome bag with some essentials. The property does have Wi-Fi. The listing suggested both it did and didn’t so probably needs updating. Good location. Short walk to the centre. A couple of small supermarkets nearby. Close to the Town Mill which is worth exploring. We didn’t appreciate how hilly Lyme is. My husband struggled to walk back as he’s injured his leg, but buses were regular and stopped nearby. Only slight negatives. We’d have liked more towels as one medium and one towel per person wasn’t ideal. Especially as we also needed hand towels for the en-suite and bathroom. As per other reviews many of the items in the kitchen could do with a wash. We put all the items we’d use in the dishwasher on arrival. The kitchen trays etc were also filthy as was the hidden drawer and oven gloves under the cooker. We washed the trays etc but left the gloves as we’d taken our own. The wall cupboards with plates and cups smelt, as mentioned in a previous review. We left the doors open to air but it didn’t help. We plumped up the cushions on the sofa and it was quite dirty under the cushions. Otherwise the property was clean. There were issues from the neighbouring property the first weekend. We wondered if the property was a rental, but fortunately the occupants were only there over the weekend. Key collection and drop off was easy and the office wasn’t far from the property. We’d be happy to stay again.

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• Wayne - Verified booking

  The reason I chose this cottage even after reading negative reviews: Location of this little cottage is 10/10.

  Short walk to crabbing on the pier, fossil hunting on Monmouth beach and a small walk into the main town/pubs/restaurants. Kids loved the location as did I. The only negative to the location being lack of parking space (Try to use the house just at the bottom of the garden, lovely owners with a small amount of parking spaces for £13 a day in high season). Lovely old cottage that has potential to be much nicer and would benefit from some TLC specifically on the outside. Some negatives: The garden and specifically around the side is a mess. As mentioned in a previous review, sinks, ladders etc just piled outside the kitchen window. My two kids called me outside when they were playing as they had seen a couple of rats hanging around. Wifi would definitely be a bonus here as I had little phone signal too. Tv reception is basic yes but not worthy of a negative review in my opinion as I do not book stays in a beach cottage to watch tv! The beds are not the most comfortable. Would I stay here again? Yes I would. Could it be better Yes ..the cottage has a lot of potential. At the moment in high season ( my visit was late Aug bank holiday ) it was expensive and probably could find nicer for the money.

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• Jaki - Verified booking

  We very much enjoyed our time in Lyme Regis.

  We booked this accommodation on the basis of the "perfect" listing. This was very misleading based on other accommodations we have stayed in. The flat itself was very nice. But the floorboards meant we were terrified of disturbing anyone in the flat below. It is an older property and perhaps this cannot be avoided, but it was disappointing. The glasses (when we found them) were in a older cupboard that was difficult for me to deal with. I chose a "perfect" listing because I have serious issues about hygiene and sanitation. The glasses were smeared and all had to go through the dishwasher before use, and the cupboard was not one that could easily be wiped out and cleaned. I would not recommend this flat to dog owners. Taking a dog out for a pee involved stairs, a busy road and no garden or park area easily accessible. There is a wooded area to the rear of the property but out dog was for some reason terrified of it! We were relieved as it avoided lots of mud! The flat is recommended for quite families without a dog. Facilities are fine - but don't expect that perfection offered!

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