New Year Cottages in the Lake District

Reviews

What our customers say about their holidays

• Peter - Verified booking

  The actual lodge was tiny.

  That's OK but for a tiny lodge it was still dirty. The frying pan was unwashed, the floors were dirty, the tops of the wardrobes were very dusty, the lampshades were dusty and one of the pictures had come adrift in its frame. As a base for doing other things, it was situated in a good location. The actual gardens it was in were very tranquil and lovely to sit in. The bed. This was tiny. My wife and I had the space of a pillow width each to move around in and, invariably, it was tight and uncomfortable at night with some heroic bruises. I have arthritis and the space made it impossible to get really comfy so I spent a couple of nights on the small sofa. The DVD had no remote that I could find so that went by the by. The TV was ok though. Further Niggles: The cabin was VERY dark and I had trouble shaving in the bathroom. The small light in the kitchen was flickering on and off constantly. The oven had the control printing virtually faded off so it was touch and go making food. Ended up burning food as the fan oven feature that was so hard to make out turned out to be a grill. Also, no working bulb in it. The shower was nice but the door kept popping off its runners. And no washing machine. The general consensus? The lodge was a good base. Apart from its flaws it was warm and easy to access with basic facilities. Was it good value? We got it for a good price and it was worth it. Just fix the niggles! I don't like publishing them but as an honest review I would be remiss not to mention them.

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• Kim - Verified booking

  Nice property but few major issues.

  Firstly no batteries in the smoke alarms which is a major health and safety issue which needs addressing. The alarms are hard wired but no battery in it makes it useless if power fails. This is a breach on health and safety and must be sorted. From reading the guest book it wasn’t a one off people had also commented about no batteries in the smoke alarms. All 3 on all levels of the property the smoke alarm draw was open and no battery. We requested the high chair to be available which it was but it was disgusting, very old wobbly and unsafe to leave a child in and the cushions were dirty and mouldy. For £15 the owners could buy a plastic wipe clean one. They’d be better off saying there wasn’t one. We were told off very rudely from a man about our parked car, nowhere in the property does it say where we can and can’t park our cars. The property sleeps 6 adults so they should expect 3 cars which is does but no idea on where to park. The check in time was very late 5pm most places are 3pm. This was very late and felt you missed half a days holiday, with having a young child 5pm was far too late to get him his dinner. Then to be out by 9am on day of departure again losing most the day. 10am is normal.

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• Jane - Verified booking

  Another wonderful week at Smithy Cottage.

  We were here earlier this year and couldn’t wait to return. It’s such a beautiful and charming cottage, homely and comfortable, extremely well equipped and very clean. Set along a quiet lane, it feels like your in the middle of nowhere, but you are only a few minutes drive to Bowness. The gardens are immaculately kept and the wildlife a joy to see. There are many lovely country pubs nearby.. perfect for a spot of lunch on a rainy day.! Anne and David are the owners and live in the attached cottage, although the walls are so thick you wouldn’t know anyone else was around. They are the perfect hosts.. warm and welcoming and so helpful, yet very discreet in their presence. Another one of Anne’s delicious cakes was waiting for us on arrival.. as was a lovely hug from Anne. It felt like coming home, and we have already booked for next year. Thank you Anne and David for another wonderful stay x

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• Laura - Verified booking

  Beautiful little Cottage.

  Was perfect for us with a toddler. Big grounds to let the toddler burn off steam each day and enjoy seeing the sheep on the hills close by. Facilities in the house were great. Everything you need for your stay. Fridge with little freezer provided which was very handy. Towels and all the essentials provided. Nice selection of leaflets to browse through of things in the area and beyond. Greenodd village just a 2 min drive away. Beautiful walks around the area and a great base for visiting many Gardens, Castles and Parks. If you want a relaxing peaceful location, this is it. Nice outdoor seating - perfect for summer months. Easy to find location. All additional notes on the booking form were helpful in locating the property - tucked away. Owners very approachable and there if you need any help with regards to the property. Great idea for key access. Overall beautiful place. Will certainly be returning.

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• Chris - Verified booking

  When first arrived the area was beautiful cabin looked good.

  First thing that greeted us was dirty ashtray. Rest of cabin was clean neat and tidy. Cups had to be washed before use and you wouldnt cook in oven ware without good clean. Oven door did not close and couldnt read dials but we didnt intend to cook anyway. Wasnt much info in cabin telling you where bins were or just WiFi and heating instructions nothing else. All but one leaflets out of date and magazines years out of date. We had to connect tv aerial and tune TV. Had to be careful in shower as water took ages to go down and would flood bathroom if you were not careful. Shame just little details that needed attention. We didn't inform the owner we ought to have but these where not new problems and we didnt spend much time there and didnt want any hassle. A warning on how hot the water was could be handy.

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