Villas In The Peak District

Reviews

What our customers say about their holidays

• Krystina - Verified booking

  We loved our stay.

  Perfect for a big family break. All rooms lovely with amazing views. House very clean. House well equipped with everything we needed. (Could do with a 2nd toaster as the one there takes forever and with so many people for breakfast it took a while) but everything else so well equipped for large numbers. 2 dishwashers really handy. All rooms nicely spaced apart so didn’t feel on top of each other during stay. Massive dining table to seat everyone. Loved that there were a couple of different lounges/cosy areas so guests can spread out and not be all stuck in one space. Outdoor area beautiful- most amazing views. Sooo nice to have that view to wake up to. Little lambs right there and bunnies hopping around. Outdoors would benefit from a comfier sofa/rattan type set or loungers for sunny days/more seating if everyone wanted to sit outside at table. Also an outdoor light nearer the house/table would be great for sitting out. 2 Hot tubs and sauna fab. Beautiful setting. Owners were helpful and easy to contact with couple of queries we had re cleaning and someone came out to check/clean one of them out that seemed to not be quite right. We had a couple of children with us who absolutely loved their stay and all the space in the garden (small children need close supervision as house very close to the road - no issue but garden gates are like metal farm gates so small children could easily get through them onto road) Ashbourne only a 10 min drive away for cafes shops etc and lots of nice walks on your doorstep. We absolutely loved our stay so much and wouldn’t hesitate to return/recommend to those looking for a special break.

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• Veronica - Verified booking

  This is a fantastic house in a wonderful position.

  We did, however, have major issues with the electrics on the site. When we arrived the house was warm, but after that the heating went off and we had to resort to sweaters etc. The instructions sent out by the owners stated that “the heating is controlled via an outside app …. Do let us know if you would prefer it warmer or cooler.” We messaged Laura Holden at 18.01 on Saturday to ask for some heat, and she replied at 21.24 telling us that the reference to an outside app was copied from another property. Laura then told us where the thermostats were in the house; one of them would not work because the knob was worn. Guests staying in the cottage and on the third floor of the main house were cold. A further disappointment was the hot tubs. We decided to use them on Saturday evening, but found that there was no power in the areas of the sauna and hot tubs. On investigation we found an outside consumer unit with an RCD that had operated. The cause appeared to be a fault on the hot tub nearer the sauna, so we had to leave that disconnected in order to restore the outside power. We.messaged Laura and she promised to contact a local electrician; she did this and he came on Sunday around 1 pm when we were out walking. These issues with the heating and the hot tubs were most unsatisfactory: we were only there for the weekend and we manifestly did not get full value. OTHER ISSUES: kitchen well equipped but needs some small sharp knives, one or more decent sized cafetières, water jugs, and plugs for the sink. The “Welcome Guide” needs careful revision: what it says about the heating and the Wi-Fi is inaccurate.

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• Veronica - Verified booking

  This is a fantastic house in a wonderful position.

  We did, however, have major issues with the electrics on the site. When we arrived the house was warm, but after that the heating went off and we had to resort to sweaters etc. The instructions sent out by the owners stated that “the heating is controlled via an outside app …. Do let us know if you would prefer it warmer or cooler.” We messaged Laura Holden at 18.01 on Saturday to ask for some heat, and she replied at 21.24 telling us that the reference to an outside app was copied from another property. Laura then told us where the thermostats were in the house; one of them would not work because the knob was worn. Guests staying in the cottage and on the third floor of the main house were cold. A further disappointment was the hot tubs. We decided to use them on Saturday evening, but found that there was no power in the areas of the sauna and hot tubs. On investigation we found an outside consumer unit with an RCD that had operated. The cause appeared to be a fault on the hot tub nearer the sauna, so we had to leave that disconnected in order to restore the outside power. We.messaged Laura and she promised to contact a local electrician; she did this and he came on Sunday around 1 pm when we were out walking. These issues with the heating and the hot tubs were most unsatisfactory: we were only there for the weekend and we manifestly did not get full value. OTHER ISSUES: kitchen well equipped but needs some small sharp knives, one or more decent sized cafetières, water jugs, and plugs for the sink. The “Welcome Guide” needs careful revision: what it says about the heating and the Wi-Fi is inaccurate.

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• Robert - Verified booking

  We booked as 2 couples in their 70's, wanting 3 bedrooms, 2 bathrooms and single beds for 1 couple.

  Broadhay met criteria. Got to destination after 9 hour journey from Devon having suffered much delay from motorway accidents and heavy traffic, so very tired. Kept owners updated of ETA via text messages during journey. On arrival, owner did not say "Welcome to Peak District - hope you enjoy your holiday", but rather seemed put out that we were so late (met us even though had in earlier phone conversation said she would unlock house and leave key in door). We were also harangued with Sykes Rental Contract and "Broadhay Rules" - first things in the house book (which contained contact details for doctors, dentists, hospitals, but no info on pubs, restaurants, shops or walks). Also, told we must empty bins and leave house in same state as found. Owner said she had made up 2 bedrooms as we had requested, ie 1 double and 1 twin, but we shouldn't use the 3rd bedroom as it had been prepared for the party following us. We said people have different needs - maybe a partner snores or is a light sleeper, etc. She would not listen and even said she would have removed the bedding entirely than let us use the 3rd bedroom if we had a need. 2nd couple arrived Monday and spent a bad first night as husband coughing and wheezing when lying down. Next night wife used 3rd bedroom, but removed all the bedding except the bottom sheet and re-used pillow and duvet from her twin bed. We need to know for future if owners can make such demands (not use a bedroom). We paid for a 3 bedroomed property. This woman very much needs to improve the way she talks to her paying guests. Our holiday was spoilt before it began.

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• Heather - Verified booking

  The setting was lovely, the cottage was very clean However the night we arrived was very bad weather and the instruction from Sykes was poor even though I called prior to booking the cottage to ask how far from Hathersage.

  The owner did give instructions but not a very clear black and white post in the dark and the road was awful we had to leave our car at the Plough Pub luckily our son was with us and we used his car to gain access to the cottage this must be highlighted how steep and far the road is to get to the cottage, we are from the country so are aware how the natural setting can be a hinder access. Once we did arrive at the cottage no clear indication of how to get to the front door as two gates to get there which I totally understand as sheep surround the cottage. The cottage was cold on arrival and was most of the time as we went out all day it appeared the heating came on during the day but noted the thermostat were low on the radiators. Due to our son leaving on the Saturday we chose to leave also making our stay short as we would of had to walk to the car up the track with our luggage which is about a mile away. We were disappointed and feel this was not worth the money on reflection from previous stays that are not that far away from this cottage.

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