Holiday Cottages In Portscatho

Reviews

What our customers say about their holidays

• Mary - Verified booking

  I intend to write to you more fully.

  We expected something very special for the price of this property and we did not think we got that. I think that the owners are resting on their laurels in that the position of the property is exceptional, and the fact that there is parking justifies the very high price. Whilst the kitchen is well equipped it is so badly designed as to be almost unworkable with the fridge down a bottleneck and almost impossible to get to. More to the point is the fact that the shower in the twin bedded room is simply not fit for purpose. It is not possible to turn it on and not be in the cubicle. You have to run through the gamut of freezing cold water to get to the desired temperature and the power of the shower is way too strong for the tiny size of the cubicle. In the other en suite bathroom there is no mirror … nor are there any hand rails to help with the large step down into the bathroom. We failed to get any water flow in the family bathroom. We also discovered that the Draconian check in and check out times are a throw back to Covid and other properties have reverted to a more sympathetic pre-Covid times. I know a lot of people in the village of Portscatho many of whom have rental properties and they could not believe the price. The fact that the price was reduced by £1000 because it was not let in the preceding week left us feeling pretty fed up. I understand that this is a question of the owner’s taste but the art work on the walls is simply ghastly and totally inappropriate for a rental property. It looks like the work of a student on crack cocaine; it is unsettling and horrible. All in all we were disappointed in what we thought was going to be a spectacular property.

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• Alison - Verified booking

  The reviews that we had read prior to booking were accurate.

  The bad points were: the incredibly overgrown garden and patio, front and back, a real mess so we couldn't use them at all; the house could have been cleaner particularly the kitchen utensils and it needs more crockery; the stairs (lots of quirky steps in and out of bathrooms) are very steep and should be highlighted in the description; all the furnishings and ornaments/artworks are very old and tatty, looks like a bunch of things that no one wanted. The kitchen island is absolutely huge to the point of making it difficult to move around when preparing food and the various utility rooms are full of junk.The good points were the location, and that's what you pay for - to be in the central village square walking distance from everything; the beds are very comfortable and the showers all work very well. I've used Sykes for years to book cottages and loved them all. This is the first time I felt the need to review one (negatively) - a prime location should not be an excuse to charge such a high rental when the house is not maintained properly.

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• Deborah - Verified booking

  Beautiful cottage and location let down by cleaners.

  Cottage was not ready on arrival because beds had not been made. We found a bag of rubbish outside the back door, vegetable waste stuck to the bottom of the kitchen bin, frozen peas in the ice tray in the freezer and sticky marks on kitchen surfaces. Not what we expected particularly with current standard and earlier checkout and later check in times to allow for more thorough cleaning. The caretaking couple were most helpful in working to get the cottage ready for us and keeping us updated and the welcome tray was lovely, especially the treats for the dog- lovely touch! The place itself was delightful and the location perfect with great access to coastal walks and beaches. Lovely outside space and loads of charm and character. We will probably return. If anything it is over equipped, a good clear out of some of the cupboards and surplus equipment would make it easier to keep clean. No one needs 4 chopping boards on holiday!!!

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• Sara - Verified booking

  Property in a great location but very noisy because of delivery vans for shop, pub and restaurant.

  Also refuse collection lorries (private and public) nearly everyday. Home well equipped and welcome cream tea, wine and flowers a lovely surprise. Has a parking space which is a great bonus but virtually impossible to park as space has very narrow access ( bring a small car). This house has lovely views of the sea from the bedrooms and really central to access nearby beaches and footpaths. This is not a good choice for someone with mobility issues as lots of quirky steps to access two of the bathrooms. Nice garden and good area for hanging out washing and wet swim gear - v useful outside tap and shower, which can be accessed without trapsing through the house. Very nice tasteful furnishings - obviously the owner of this house cares about their guests. We had a great holiday.

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• Andrew - Verified booking

  Excellent holiday apartment, clean, bright and fully equipped, they have thought of everything.

  We struggled a bit with the night storage heaters (instructions would have been helpful) but supplementary heating was available. Private parking is at a premium in St Mawes so it was great that this apartment had a private space right outside, albeit small and awkward - a Chelsea tractor wouldn't stand a chance. Having said that the Council car park is adjacent and charges not unreasonable (think it was £30 per week). The apartment is very central, once parked there is no need for a car as everything is within strolling distance. The bus to Truro starts from the Council car park. We recommend taking the bus to St Just where there is a beautiful church and gardens (and tea shop) and walking the coastal path back. Perefct. Lamorran Gardens are well worth a visit too.

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