Villas In Suffolk Coast

Reviews

What our customers say about their holidays

• Jolyon - Verified booking

  Overall Lavender House provided us with a good base for our holiday with well appointed facilities and plenty of space.

  On arrival there was a strong smell of paint in the kitchen.It looked like the ceiling had been recently painted with evidence of roller spray and splashes on the units, fittings and floor around the room. It also looked like only one part of the room had been done as the other part looked very tired. We felt that the bed linen, particularly the duvets were in need of updating and the towels were also showing signs of use with some being stained. If this is a matter for the linen company then it should be addressed. There were a number of maintenance issues, blinds not working, curtain poles bent out of line and toilet flush handles missing parts and falling off. I managed to repair one blind and reposition the curtain pole but this should be addressed by the letting agent not the guest! There is a shed which guests don’t have access too so we couldn’t store our bikes securely (this could easily be achieved) and the understairs cupboard is full of paint pots which could easily be moved to the shed to give guests more space for storage. We ended up having cycling’s helmets and picnic blankets oiled up in corners of the house rather than stowed away. Lavender House was a great house for our holiday and our friends have rebooked for next year already. With as very small amount of effort this could be an excellent place, please make it so for our next visit!

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• Jackie - Verified booking

  The house is lovely, clean and tidy.

  The problem we had was being able to install the stair gate. We couldn’t find the spanner. Phoned the number on the key information and although answered had no reply then phoned BOS which was answered but didn’t get back to us. Finally after a long search found the spanner in a cupboard-would of been helpful if it had been left out for us-had a message from I think the housekeeper/cleaner to check we had sorted it but that was the only support we had so I would say that wasn’t very good at all, this was a safety issue. The man to mow the lawn arrived early on our departure day and wanted access to mow the lawn- he said he would wait but we did feel a bit pressured to let him in and as I still had the dog outside in the garden it was slightly annoying. Couldn’t find the microwave manual. Suggestion would be that all the manuals etc were put in a folder and left out so there’s no rummaging in the drawers or cupboard to find them. Apart from the that the house and everything was lovely.

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• Mrs Nixey - Verified booking

  The Lodge was perfect for our multi generational family; grandparents, parents and 4 children ages 2, 3 & 7. It provided a wonderful base for exploring Walberswick and the surrounding area. Near to The Anchor pub the Black Dog Deli, small Co-op, tea rooms, gift shops, village green, car parks and ferry. It is tucked away down a small lane so very peaceful. Although the garden is advertised as not being secure we couldn’t find any means for our little ones to escape and the large garden was perfect for them to play in while we watched on from the large well furnished patio. The house with its amazingly large kitchen overlooking the garden and patio is well stocked with everything you might need. There is plenty of parking space, probably could accommodate 5 or 6 cars if needed. We had a magical holiday here, would highly recommend The Lodge and happily return.

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• Val - Verified booking

  Lovely house.

  Very comfortable lounge furnishings especially the leather chair which I claimed! The kitchen was very well equipped with everything you would expect in your own home. The various food stuffs in the cupboard was a nice touch.A lovely big table should the house have more guests. The beds were very comfortable and lots of pillows and cushions available if you needed them. My only observation would be no hanging place for clothes in the main bedrooms. A rack of pegs with hangers would be easy to put up and solve the problem. A very practical garden with a good sized table and comfortable chairs plus space to kick a ball for my grandson’s. The BBQ was a good addition although we didn’t use it. All in all it felt very home from home and we thoroughly enjoyed our stay and would happily recommend.

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• Rachel - Verified booking

  The property is a fantastic holiday home, lovely, comfortable and spacious as well as being well equipped.

  I think there are a few issues that need sorting, some of which look to have been suggested before in the holiday book such as; the patio doors having hooks to stop them blowing back in any gusts of wind (when you have young children especially this is a concern they'll get their fingers trapped etc), when you turn the showers on the pressure is so high initially the head shoots up and soaks the bathrooms (although once you've wrangled it the shower pressure is nice), the shower doors don't close properly so they leak, and the bath has a constant slow trickle of water that you cannot stop. The tap in the utility has only a trickle of water coming out. Aside from those maintenance issues, I would highly recommend this property as it really is fantastic and close to so many wonderful places.

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