Lodges & Log Cabins in Thorpeness

Reviews

What our customers say about their holidays

• Hawthorn - Verified booking

  Had the Potential to be Good. The location within the countryside was great for peace & quiet and observing wildlife from the windows - lots of pheasants all over the place. It is close to the coast & easy to visit the main places we wanted to : Southwold, Sutton Hoo, Aldeburgh & Thorpeness. It was spacious enough inside but we had a few niggles -  It needs some homely touches - pictures, rug, some colour on the walls.  It felt cold & unwelcoming.  The website shows cushions on the sofas but they were not there so we used the spare pillows instead.   There were no tea towels but there wasn't a draining board for the kitchen sink either so nowhere to stack dishes washed by hand. The beds all had duvets & covers that were a size too small e.g. Kingsize bed but must be a double duvet & cover, not good on colder nights, same for the singles beds. Plenty of hot water & the heating was adequate although took longer to react as it's an air source heat pump.  We couldn't find any instructions for the heating except "adjust the temperature" but didn't say how.  We did work out how to operate the controls but others wrote in the Visitors Book that they couldn't use the heating & were cold.  The Freezer was in the Utility room, in a side building but better planning could surely have included it in the kitchen area? Biggest problem - the Freezer was unusable when we arrived as it was frozen solid, the door wouldn't close & the drawers were iced up.  The ice & frost would have built up over time & should have been defrosted well before reaching that state.  This "freezer frozen solid" was actually mentioned in the Visitors Book by the people who were there the previous week but either the book was not read, the freezer not checked (as a matter of course) or totally ignored.  As we expected to be able to use the freezer, we defrosted it ourselves throughout the Sunday.  That meant mopping up drips then drying inside which took several hours & throwing away the frozen food we'd brought with us.

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• Mrs Bramhall - Verified booking

  The welcome pack was very nice and the property is very spacious. The location is very good for lots of places to visit in Suffolk and Norfolk. We enjoyed watching the pheasants in the adjoining field. Most of the equipment we needed was provided ( except a draining board as we don’t use a dishwasher for the few pots that we use ) . This property could be really nice, unfortunately it has not been looked after and is now in a state where it needs a deep clean, inside and out. It is difficult to find as the signage is not adequate. The cleaning does appear to be minimal ( I am aware that the cleaners do not have a lot of time between guests) . Although the booking form says 1000 departure, the cottage information book says 0900 , so we departed a day early. We had very good weather which made all the difference and we enjoyed the things we managed to do.

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• Fiona - Verified booking

  Generally v clean but shower room could have been cleaner around the sink area and bottom of shower screen.

  There were no shelves or hooks in the shower room for towels or toiletries which was a bit awkward. Although it was a very pleasant stay the price charged was a lot compared with other properties available for a long weekend in January considering the basic nature of the internal space. We loved the open field, the privacy and view but the fencing is not secure for small/ medium sized dogs. Our dog managed to crawl under the fence at the back but we caught him before an escape was made! All places we have stayed at with Sykes have a folder of useful information about local facilities and walks in the area, there wasn’t one here which we missed. It was lovely to have a welcome gift for our dog which was appreciated. River Lodge was ideal for a long weekend and was conveniently walking distance of the supermarket and Aldeburgh itself.

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• Rebecca - Verified booking

  We have had a fantastic one week stay at River Lodge.

  What a peaceful place with beautiful views. The lodge is like a tardis. I managed to get our weeks worth of luggage all unpacked and neatly away. The bed was very comfy. The kitchen had everything we needed. The freezer was a good size for the space and really great for us as our dogs food is frozen. The TV was a nice little extra we weren’t expecting and we could get all freeview channels. The enclosed wrap around garden was huge and our dog loved it. The fencing is excellent and totally enclosed. The local area was lovely with lots of places to eat and plenty of fresh fish. A Tesco and coop in walking distance was really handy. Even with all of this on our doorstep we felt like we were in a very peaceful and private spot. We would certainly recommend and would love to return. An excellent holiday had by all, such a fantastic place.

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• Mrs Ruth Ludgate - Verified booking

  Equipment: TV-needs re-tuning to find BBC1 on main channel - eventually found it on a 900 channel; a pint glass for beers would be good; better hanging arrangements for clothes although room limitations noted. Otherwise well-equipped, thanks. Cleanliness: Utensils and oven trays had not been checked- greasy and not properly washed-up from previous use e.g. colander in drawer and baking sheet in oven; dusty surfaces with dead flies/spiders on floor and in corners would suggest that the property had not been used in previous week or two so should have had a further sweep round before our arrival. Thank you for welcome goods-much appreciated. Details of local walks available and up-to-date leaflets on visitor attractions would add value to the welcome. Although with the local wildlife to watch, who needs to leave the property?!

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