Amble Holiday Cottages

Reviews

What our customers say about their holidays

• Jenny - Verified booking

  Whilst the property was well equipped it did look like it had been furnished with odds and sods.

  The cleanliness was poor and the property was very tired with some furniture and various decorating issues. There were trailing wires in the lounge which could have caused problems. There were cables hanging down underneath the kitchen cupboards. These are really a safeguarding issue. Upon contacting Sykes the call handler made all the right noises regarding attending to same and promised to call back. When chasing the same handler said they had contacted the owner as Sykes were not responsible for maintenance of property. I disagreed as I had a contract with them not the owner and asked for their Manager to call me which never happen. I’ve did contact owner but didn’t come to inspect the property and I provided photos and a video to highlight the state of the accommodation. When highlighting the state of the back space and rotten gate the owner said the outside space wasn’t really for use but there is a washing machine and line plus an outside shed for the storage of bikes if needed. The gate could not be used so if s bike was being stored it would have had to go through the cottage.

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• emma - Verified booking

  Dairymaid Cottage has been thoughtfully and tastefully presented for holiday lets.

  Everything is provided and easy to use. We enjoyed the staying there, and appreciated all the comforts. However, there was no indication from Sykes about the building works (in the "vicinity") being actually adjacent to the cottage.. I also asked whether the approach road to the cottage had lighting at night, and was told that it did. In fact the cottage is reached from an unlit junction, into an unlit lane, then to locate an unlit gateway. Neither outside light on the cottage was working. By telephoning the Chester office, we managed to get one swiftly repaired. The main reason why we will not recommend Sykes to anyone is because Customer Support has now been digitalised. This means that one cannot speak to anyone directly, and even my call to Northumbrian Cottages from the cottage about the lights was answered in Chester. Personal contact is essential for tenants when holiday issues need to be discussed, and it is sad that this lets down the good quality of the rest of the operation.

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• Debra - Verified booking

  Bathroom sink slow running due to dirty hair filled drain, shower was the same.

  Dusty cobwebs everywhere in the cottage and bathroom skirting boards not cleaned covered in dust. A hoover would be great to clean up sand brought in which being a seaside location is inevitable, brush and dust pan no good for older couples ! Oven not cleaned food bits left in the bottom. Would like more essentials, no one wants to take washing up liquid or toilet rolls on holiday, and what was supplied was insufficient for a week! Cafetière obviously for decoration only as we wasted some of our ground coffee as it just poured out the grounds with the water, had to buy one from Morrison’s. Wi-Fi didn’t work used up so much data, on phones as it only came on occasionally and even then was poor connection. Rug in sitting room was dirty too, perhaps not the best colour for a holiday let. The cottage is ‘okay’ but a few small simple changes would easily take it to excellent. Not the best value for money, we stayed in cheaper places in the area with far better facilities and much cleaner.

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• Nichola - Verified booking

  We had a great stay at Creel Cottage.

  The cottage was well equipped, clean and cosy. Being a 3 bed worked well for our family. Creel Cottage is situated in a perfect location. Parking was on adjacent road which wasn’t an issue for us, as we always managed to find a space. From the cottage we were able to stroll along the sand dunes to the beaches or walk into town. We explored the local area around Amble - it could be a castle, a beach, a sea trip to Coquet Island. Recommending evening meals at the Harbour and the Boat House. We found plenty to do within our weeks stay and plan to return back at some point. Many thanks to the owner for a great stay :-)

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• Lars - Verified booking

  Creel cottage was furnished to a very high standard, comfortable beds, superb kitchen, spotless throughout and a powerful shower that actually works as intended.

  The cottage is much larger than it looks from the outside. It is in a great position, 150 or so yards to a rocky beach with fabulous views. A perfect place to unwind after a day exploring this beautiful part of the UK. The owners have gone to great lengths to think of everything that the guest would require with quality fixtures and fittings. Please pass on our thanks. Note : When we arrived we were slightly confused where to park after unloading the car as not to upset any neighbours, but there was plenty of spaces a minute walk away near the park.

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