Holiday Cottages In Carlisle

Reviews

What our customers say about their holidays

• Julie - Verified booking

  The cottage was lovely and the owner really nice, helpful and friendly.

  The problem was your (Skyes) advertising is incorrect we booked this cottage as we liked the idea of the double Jacuzzi bath the so called WOW factor as featured and described on your site. This is no longer there in it's place is a bath no Jacuzzi. We paid more than we would normally for this reason. There is a hot-tub outside which the owner kindly offered to us free, however we had not booked this originally we had no suitable swimwear with us. Breakfast bar (car front) not there now, this was not an issue but again false advertising. The owner told us they had informed Skyes of the changes but looks like Skyes has failed to update the site and is wrongly advertising what is not there. When we booked this place and it was the WOW factor bathroom that was the attraction. My suggestion would be to avoid further negative feedback you update to avoid other people being disappointed and loss of business for the Owners. We have found a place we want to book with skyes for September but are uneasy as the property mentions hot-tub and sauna but we are reluctant to book as we maybe disappointed again due to possible inaccurate information on site.

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• David - Verified booking

  Our stay at The Heronry has been bliss.

  We can't recommend this cottage enough! We've had such an amazing 5 nights here. We love it and quite honestly... We don't want to go home. The family who run the cottage are genuinely lovely. The proeprly itself is perfect. Clean, spacious, private and the view over the beck, especially in the hot tub is awesome. Can't beat it. Jumping in the hot bath in the morning, looking over the beck is also quite awspiring. At this time of year, we've spotted the heron fly along the beck at approx 8:30am, whilst sat in the hot tub. Up until now we have spent most of our holidays at Kielder Waterside, and The Heronry beats Kielder, by a mile. So we will be booking again, in advance. Without a doubt. The location of the cottage is also very convenient. It's close to Kielder, Lake District and Solway Coast. There's local shops, a couple of miles away, among take aways and cafes, easily accessible by car. However there's a cracking Indians who deliver for free. I could rant on about how amazing our time here has been. Thank you. Its exactly what we've needed. We will be back! See you soon!

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• Christine - Verified booking

  On the whole our stay was lovely and comfortable for the 3 nights we stayed.

  Any longer would have been annoying. just a couple of suggestions. -some sort of curtain/blind on patio doors. Once the sun came up I was awake as it was so light at 4am. -a small mirror on the wall in perhaps bedroom area as I need to dry my hair and no where to stand the bathroom mirror. -the pictures in the ad suggested that bathroom toiletries are provided, luckily we brought some. These misleading pictures should be removed. -at the cottage instructions for tv and internet say signal can be weak, however no watchable picture on tv and internet strength was so poor we never were able to use it, which was not an issue for us but may be for others. -first cottage we have ever stayed in and had to go buy washing up liquid. -I think it should be in the add that there is nowhere to hang clothes (some hooks on bedroom side of bathroom door but these are for the likes of towels or coats) or any storage so need to live out of your case during stay. For 3 night this was doable but again any longer would be annoying.

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• Lauren - Verified booking

  This place is brilliant!

  Photos listed don't do the place justice. Lovely welcome from Danielle, Trevor and the dogs. Property was warm and clean, very homely- fresh brownies and a complimentary bottle of fizz on arrival. Very spacious accommodation with beautiful views onto the brook. Lots of bird and wildlife to watch. Hosts always willing to help and even offered us a lift back from Longtown following our walk. Would recommend the riverside walk suggested in the accommodation guide- lovely walk along the river to Longtown (nearest pubs and shops)- we would recommend the Chinese and the Gretna Bakery- both serve excellent food.The Heronry is ideally situated for walkers/cyclists with many trails and walkways nearby- we would recommend Newcastleton for both walkers and cyclists. The hot tub was very welcoming after a long days walk, perfectly situated in a private patio area with exceptional views of the brook and surrounding trees, a beautiful place to sit and relax. 10/10 would definitely stay again!

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• Mark - Verified booking

  The place is beautiful, absolutely stunning in fact.

  The kitchen is amply stocked with equipment, the welcome tea and coffee were very well received after our long journey. We had a problem with the electric blinds that had not been charged before we arrived, and they didn't have the charger at the main house which meant one of the blinds was constantly down, which was a shame. There was also a rather large leak from the bedroom window, which meant we had to keep towels on the floor. Other than that, it was wonderful, and we were assured the roof was in the process of being fixed anyway. The bed is very soft and there is no phone reception. There are some lovely walks not far which we thoroughly enjoyed, with lots of pheasants! The hot tub was great (and appeared clean), surprisingly no one seemed to walk through the woods, so it really is secluded. There was an impressive night for stargazing from the hot tub, we saw a couple of shooting stars, very nice. They supplied us with flip flops which is a superb touch.

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