Holiday Cottages In Pooley Bridge

Reviews

What our customers say about their holidays

• Karen - Verified booking

  What a FANTASTIC FANTASTIC property and Hosts :) :) :) :) (( But please read my review of Sykes Holiday Cottages at the bottom, as I feel rather cheated by their pricing system, and feel you should be warned !

  ! )) We stayed for two nights, as a farming family of four, with older teenage daughters attending a wedding, and we all thought the cottage was GREAT. Beautiful attention to detail in a super-duper renovation. The best equipped place I think we've ever stayed. Lovely unexpected extras, made the stay even better. Some thoughtful fridge essentials, plus tea / coffee / sugar / toiletries etc. and even fresh flowers !! Under-floor heating in the downstairs bathroom was a real treat. But if you would like the same in the kitchen, be sure that it's switched on asap, as it takes ages to heat through. I suspect that it may usually be left "ON", but as our stay was the week after a heatwave it was switched off when we arrived. A big PLUS, not mentioned in the details of Croft Cottage, is the stone-flagged entrance hall, perfect for boots, outdoor clothing and equipment, which leads through to the enclosed, secure, paved area beside / behind the cottage, perfect for storing up to four pushbikes, not undercover, but very handy. Seconds from a recommended Pub, less than 10 minutes by car to Appleby, perfect for the Lakes, so YES, we would highly recommend to all :) Now for the bit about SYKES ....... My only BIG misgiving is the Pricing System used by SYKES. I booked well in advance of our stay, to avoid disappointment, noticing that, though really expensive, the price quoted for Croft, was on par with all other SYKES, local cottages, ( they are agents for lots !! ) Now we have returned home, and I have revisited the website to check on Croft Cottage details, I am horrified to find, that the prices for 99% of dates going forward are down as low as one THIRD of the price I paid !! I rang Sykes, hoping that there had been some kind of mistake, but sadly not, the prices I saw when booking, apparently reflect the level of interest in holiday accommodation in the area at that time, despite plenty of availability at the moment :( So I will try to book direct next time, though this does limit choice considerably :( Many thanks for reading to the bottom, have a lovely stay at Croft Cottage !!!

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• Angus - Verified booking

  Yes, 'Met Expectations' but.

  .. For the price (economic, ie about £100 p/n) the standard was mostly good, so no complaints there, but the 'write up' was rather 'over-the-top' - described as 'luxurious' - well not quite, eg I'd like a more comfortable bed for 'luxurious' and the 'platter of delicious local produce' consisted of a Higates flapjack made in Wasall and two Lichfields products - digestives and 'highland shorties' - from Northants. Not exactly 'local'! Didn't eat any of it - but the 'delicious may be a bit over the top too. Better to not mention them. In similar vein, the views were described as 'outstanding' - well, they were pleasant enough - a couple of fields with sheep, not exactly 'outstanding' especially in an area where there are indeed so many truly outstanding views. Strange that, although bed linen and towels were included, there was no tea towel. It was explained that this was because so many tea towels were 'stolen' by previous guests. My advice - just add £5 to the o/n price and buy in a load of Lakes tea towels and invite guests to take it away with them, if they wish, as a souvenir - compliments of the owners. One final thing - about being 'welcoming' - I did not read on the site I booked through (snaptrip.com) about not checking in before 4pm although I may have overlooked it but we did follow the advice to phone and let the owners know our ETA. Bit surprised that my wife was told to 'wait' while lady's husband was consulted before agreeing to our arrival at 3pm. When we arrived - after a 5 hour drive - at 10 minutes to 3pm, the entry gate was locked. It could have/should have been open for us - but perhaps the owners wanted to give us a message? Not the way to 'welcome' guests! By-the-by, with winter approachng and clocks going back an hour at the end of this month, if guests are not 'welcome' before 4pm, they will be arriving more or less in the dark. Surely, even with Covid ceansing, there is time from 10 am (departure time) to 3pm - 5 hours - to thoroughly clean and sanitise correctly.

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• Eleanor - Verified booking

  We had an absolutely wonderful stay at this beautifully decorated holiday cottage.

  The interior was both trendy and cosy, making it the perfect retreat. The bed was incredibly comfortable, and the bathroom was lovely – just what we needed to unwind after exploring the stunning surroundings. The location was ideal, easy to access yet nestled in a peaceful and picturesque area. A lovely touch was the thoughtful welcome gift of rosé prosecco and scones, which made us feel so special upon arrival. One small consideration: the cottage might not be the best fit for very tall guests. My boyfriend is 6’5” and bumped his head a few times on some of the lower beams and doorways. That said, we still thoroughly enjoyed our stay and found the charm of the cottage well worth it! The only other minor hiccup was the Wi-Fi, we couldn't get it to work on any of our devices or the TV, but we easily resolved it by using a hotspot and I am sure this is a fixable issue we just didn't bother raising it. This didn’t detract from our stay, though, as everything else was simply perfect. Annie, the host, was so friendly and accommodating, making us feel right at home. We’d definitely love to stay again and would highly recommend this cottage to anyone looking for a cosy, stylish, and relaxing escape – just mind your head if you’re tall!

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• Andrew - Verified booking

  Firstly the location was absolutely phenomenal - being only a few minutes from nearly all of the main tourist spots of the Lakes.

  The hotel itself is set right on the banks of the reservoir, overlooked by Helvellyn. For walkers, or those wanting to be close to everything, and out all day, this is a perfect spot. At the time of writing, the only constructive criticism i have is the Hayloft is a little tired and does need a freshen up. The bathroom has a bit of black mold on the ceiling, tiles, and shower curtain. The floor and sofas could use a proper clean, and there are water marks under the windows. Furthermore wi-fi is very poor in the room itself. As a note to the owner, this can be easily rectified by using boosters or discs. The owners are friendly and very helpful, and we felt very welcome the entire time of our stay. Overall, i would recommend this location if you plan on long days out exploring the Lakes. However, if you're looking for a place to spend time relaxing at the hotel, I would consider looking elsewhere. For my wife and I that were out exploring from 9am to 8pm everyday, this was a good place - although maybe a little on the expensive side.

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• N - Verified booking

  The Hayloft is an upstairs conversion and has only one opening window no more than 30cm square.

  The heat would have been intolerable, but fortunately the unit below (The Stables) was available and the owners allowed us to have that instead without any fuss. I think the fact that the Hayloft is an upstairs unit with poor ventilation should be made clear in the details. In The Stables, bathroom lighting was inadequate for shaving/make up. I guess the illuminated mirror was meant to make up the light level, but was not working. The self catering facilities were adequate but we had hoped that, as part of the Dale Head Hall Hotel complex, we might have been able to get a meal in their restaurant if we fancied a change. That was not possible as the hotel does not do evening meals except for pre-booked 'fine dining' at £40 a head. While we were there we were not aware of any guests availing themselves of this facility. As the hotel describes itself as a hotel and restaurant, it would be helpful if the details for the self catering units gave some indication of the restricted availability of the restaurant.

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