Villas In Dartmouth

Reviews

What our customers say about their holidays

• Andrew - Verified booking

  Well the view is outstanding, possibly the best view we have had since renting holiday property in the UK.

  The accommodation is pricey, but we think the view was well worth it. Watching the boats cruise up and down all day long from the balcony is what the holiday was all about. Easy access walking into Dartmouth too, and many pubs and restaurants to choose from. More than enough space for a small family although the lower staircase is quite steep so is probably less suited to the very young or elderly. Everything was clean and tidy and the small welcome packs on arrival were great to see. It is mentioned on the advert and has been mentioned by previous occupants, but the building noise can be intrusive and especially when it starts early in the morning. The wifi also cuts out regularly and then can be a few minutes before it gets back up and running again. The biggest let down though is the parking. There are confident comments on the advert that you can relax with the parking offered. However, for a large car you will have only mm to spare driving down to the garaging area. You will also be met by a sign saying reverse in, and turning round is quite a challenge. If you have a small or medium car you have half a chance. There is room for two small to medium cars to park but once our car was in the garage there was literally only space for a smart car behind it, certainly not suitable for two large cars. On occasion there was a van parked in the turn round area, meaning there was just enough space to drive in let alone turn around. Part way through the holiday bags of building materials were left at the back of the garage meaning it would have been impossible to park two cars. We felt that the advert didn’t adequately describe the parking situation. If you have a long car I would think twice about this venue. That being said the view was just about enough to calm me down after the parking issues each day. Also worth noting that someone had left an ipad behind which seemed a bit random.

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• Katy - Verified booking

  We stayed at Galvayne earlier this year, we really like the property hence booking again for July.

  In March building works were underway below Galvayne and didn’t interfere with our enjoyment of the property. So we didn’t have any concerns in rebooking and could understand why building works in the area was point 6 out of 7. However this time the building work was extremely noisy from heavy machinery digging up concrete and the few occasions this went silent a very large circular saw was used, this from about 7:30 to 4:30 each weekday, having what amounts to a major construction site does not equate to building works in the area. I recorded the noise but know nothing would be done as Sykes will feel they are covered, when we checked out I spoke to the staff when I took the key back, they apologised profusely, I offered to play an example of the noise level and was told not necessary but that they would let the owner know and I would hear back. Needless to say that hasn’t happened being as I suspected something to say to get me on my way. So in summary we still think Galvayne itself is great but the surrounding noise isn’t, we may have been unlucky but I don’t think it’s been handled well or as advised by the key holding office.

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• John - Verified booking

  We loved everything about Galvayne and found it the perfect place to stay for the two of us.

  The property on arrival was beautifully clean, everything as per the website photos, beautifully presented in all respects. The views were both exceptional and mesmerising. Having onsite parking was a huge benefit. Thank you for the welcome bottle of Sharpham wine which was delicious, so much so, we purchased several bottles from the very excellent Dartmouth Wines, along with others we discovered whilst dining out during our stay, so a good advertisement for the wine! A couple of small things: The little welcome box of treats included a small bag of Haribos, 3 tea bags and 3 coffee sticks/sugar sticks which felt a little half hearted. It would be useful to provide 2 extra black bin liners (only 1 spare provided) since it is a double bin in the kitchen area. We realise its self catering and always come prepared, but an extra bin liner would not go amiss. We put all our wine bottles in with the general paper recycling and hope this was ok for the contractors, we did notice that the property outside refuse bin had a number of glass beer bottles in it already, presumably left by a prior visitor.

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• Mrs Margaret Farnie - Verified booking

  Very clean, lovely pictures and plants etc around the apartment, super comfy bed, and located in an ideal position for us, within walking distance to Dartmouth but close to Warfleet Creek to get away from the bustle of the town and walk down to the creek every evening for a quiet drink and sit and listen to the birds. We had no hot water for the last three days, but after reading in the apartment details it would probably take a day to get back to us and discuss our problem, and it had to be an emergency, we decided not to bother as we would then have had only a day left of our holiday. The details in the handbook need updating, vis, incorrect server details for logging on, hob information incorrect, the wrong name of the acomodation was printed on one of the pages, all of this didn't spoil our holiday and we would choose the apartment again as it was clean and comfy and in the right place for us. The details in the handbook could be easily rectified and would add, rather than detract from the company's ratings.

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• Stephen - Verified booking

  Apartment 10 is lovely well positioned and equiped, secure parking is a bonus so will definitely be booking again.

  On the down side burners on cooker were caked with gunge and surfaces of cupboards above and next to cooker very sticky. Oh and Garage key fob not working so had to manually open and close every time. C&C in Dartmouth very efficient sorted heating out straight away on the Monday after we reported was not working so 5 stars. Unlike their head office who on the Friday previous spent around 1 1/2 hours either on hold or unable to get through before finally being told someone would ring me back later that day to sort out after hours key collection but nobody did so had to try again on Saturday before arriving the next day. Thankfully the person I spoke to this time sorted it in less than ten minutes so only 1 star for service but that's 2024 isn't it no customer service.

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