Dog Friendly Cottages in Keswick

Reviews

What our customers say about their holidays

• Ian - Verified booking

  Beech Nook was a mixed holiday.

  The property is beautiful, and well equipped. We noticed that some previous holiday guests had reported that water was leaking into the kitchen from the upstairs shower. The same happened to us. I did report it on the phone number supplied but nobody came to repair it. When we arrived at Beech Nook we noticed that outside there were five full rubbish bins, and some rubbish bags. On the board in the kitchen it said rubbish would be collected on Tuesday, it never was. I reported this to the phone number supplied, but nothing happened. There were no rubbish bags supplied so we went out and bought some and as they were filled we put them in the garage. There was a washing machine and dishwasher but no washing powder or dishwasher tablets supplied. This is unusual in rented cottages. We also noted that there were no instruction books for any of the appliances. Washing machines and dishwashers are fairly easy to work out, bud the microwave was a bit of a challenge. Half way through the week one of the carbon monoxide alarms burst into life. After following the emergency procedures it appeared that it was signalling the battery was nearly flat. I reported this on the supplied phone number and was told maintenance would come to the cottage and sort the matter out. They never showed up. As I said at the beginning of this review, Beech Nook is a lovely holiday cottage but the customer service is diabolical. Most of the problems were simple and cheap to sort out, but there appeared to be a complete disinterest. Quick to take the rental money, but indifferent to responding to problems.

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• Jonathan - Verified booking

  The cottage itself was lovely, with a secure garden that our spaniel enjoyed safely exploring.

  However, the storage heaters had been off which, combined with the unexpected cold weather (thick snow on the peaks), made for a chilly first night. There was only one small cupboard in the kitchen which was not already full of things for us to keep food in. The email we had with the final cottage details, plus the description on the website (now altered, I note), stated that towels were provided. When we turned up there were no towels. After a chat with the very nice lady in charge, we established that the cottage never had towels and the description was wrong. Fortunately we were able to buy the last couple of towels in Cockermouth Sainsbury's that night. Finally your email stated that checkout was at 10am but the instructions in the cottage stated 9am. We erred on the side of caution and vacated by 9. Overall, a lovely cottage in a beautiful location - the photographs really do it justice - only let down by the letting agency's inaccurate emails and website details.

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• Jennifer - Verified booking

  We had a gorgeously happy family fortnight staying at Grisedale Cottage.

  Homely, comfortable, spacious and yet cosy and very calming , plenty of space and privacy for 6 adults. Loved breakfast outside, thunder rumbling in the hills, light and airy windows and really well thought out accommodation. Great to have the laundry changed mid stay and the lawn mower man! Only criticism we have is directed at Sykes. Pre booking we rang Sykes to enquire if the garden was completely secure for dogs as from the images it looked as if some of the fencing was too open and didn't have supporting mesh. The very kind chap said he would check and get back to us. He reported that it was 100% secure. On arrival it was clear that this wasn't the case. The ranch fencing at the front is far too open at the front and this is clearly stated in the property handbook. So that was frustrating, especially after paying the doggy surcharge. However property wise this is a real gem of a stay and we loved it.

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• Adrian - Verified booking

  The property is for 8, however the smaller 1st floor bedroom does not have any clothes hanging space due to the double bed - the wardrobe is outside the room down 4 steps on the mid-landing?

  As with all properties the accommodation is non-smoking. It should be noted that the rear outside area is covered over and shared with the adjoining property. During our stay the area was used 'by others' for outside smoking? - No smoking sign would clarify the legal status. The split kitchen/dining area is not an easy to use layout. The table although a good size, has restrictive chair seating access. The front hallway has a mobile entrance mat that rides up and is a trip hazard. It should be noted that the instructions in accommodation book say the bed linen is to be turned back and not stripped as per the email read on our return. That all done with, the TV was great, the water pressure was good, plenty of cutlery, cups, plates etc.. The location was good for the town shops, park and Latrigg Fell not far away.

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• John - Verified booking

  This is a lovely cottage in a delightful quiet setting, with walks in all directions.

  It is well equipped - it felt lived in, and we are sure the owners must use it regularly. It is spacious, and we lacked nothing - it exceeded our expectations. We found that walking up the road/lane to Skelgill was the best way to get to Derwentwater and the Allerdale Ramble: no traffic and an easy walk. We did the Newlands Circuit; Causey Pike; and cottage - Skelgill - Hawes End on Derwentwater - Grange - Rosthwaite and back. Wonderful walks, happy memories! We some comment about running out of hot water, but had no problem there, as there is a bathroom and shower room, each with an excellent electric shower. In summary, we were smitten and hope to be back! (And just to be clear, we have no connection to the owners - we are grateful to them for making their lovely cottage available to others to enjoy.)

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