Dog Friendly Cottages in Looe

Reviews

What our customers say about their holidays

• Jayne - Verified booking

  We have been booking with Sykes now for a few years and every place we have stayed has been wonderful until now.

  We turned up half an hour before the allotted time but it gave us the opportunity to see where the cottage was before we went for a coffee. We got out to let our dog go for a quick walk and we could see the cleaner was still in the cottage. Well I say we could see, what we heard was a small baby crying and a man shouting expletives at someone (we think maybe another child). It was horrendous. We got in the car and went into polperro. When we can back an hour later it was quite clear that whoever is the cleaner is had spent more time swearing than cleaning. The kitchen was a a disgrace and we have photos to prove this. The cooker top was smeared and not at all clean. The cooker equally so with a baking tray inside with a puddle of grease on it. The floor hadn’t been mopped and there was dust on shelves and cupboards with a sticky film that had been there for some time. We had to clean the kitchen before we were happy to cook in it. Upstairs was little better as the mirrors were all smeared and looked like they had been cleaned with a dirty cloth. The tv stand downstairs was also covered in dust and every horizontal surface was dusty and not helped with the amount of nick-knacks which had also not been dusted. The front door is a stable type but the bottom was not secured with anything as the bolt had broken and one which was missing completely. It could only be held in place by the top door. The hinge on the bottom door was loose so you had to really slam it shut. My husband did find a screwdriver and fixed this. The place also suffers from damp as there appears to be little damp course outside so rain water was held in place by the decking. Every cupboard we opened smelt musty and the area by the back door also smelt damp. I did buy a plug in room freshener to at least mask the smell. Not good when you are an asthmatic. All in all we were very disappointed with Sykes on this property and it was definitely cleaner when we left than when we arrived. Another security point. The key for the property was accessed via a key safe in the garage except the cleaner hadn’t bothered to even change the code when he put the key back so as soon as I opened the garage door the key fell out.

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• Roger - Verified booking

  On arrival on a cold day in December, entering Farleigh Cottage was like walking onto a fridge.

  It was icy cold. The heating was off. Having turned the heating on, some 5 hours later the temperature was improving but still not comfortable. The boiler must be very inefficient. Not the warm welcome I wished for. As requested in the visitors information book, upon leaving I turned down the heat setting to 5. Not looking good for the next visitors' arrival! WiFi wouldn't connect despite repeated attempts to connect manually or via the QR code. Cleaning is suspect: a place mat felt tacky and when held up to the light, smears became evident and an obvious food stain showed up on one. There were grubby handprints above the kitchen area radiator and on the wall next to the stairs. Disused bits of material were protruding where it had been stuffed down in between the oven and the wall. On some kitchen cupboard doors the laminated finish is separating. The right-hand cupboard in the bathroom is stained on the inside bottom right corner. A screwdriver was found in the bottom of the shower door frame. A conscientious cleaner would have noticed this if the shower was cleaned. Not the sort of thing you'd want to stab your toes on. No recycling facility. The standard of finish on the interior decoration is not the greatest. Check out the way that sealant/caulking has been applied. I left with the strong impression of an unloved property that receives minimal care. This the second Sykes property I have used and the first one (Ferndale in Lynton, Devon) was everything this one was not. It was excellent, as I said in my review of it. As both properties are rated Outstanding by Sykes, I expected the same level of care in Farleigh Cottage. Clearly this was not the case and I fail to understand where Sykes Outstanding rating came to be. Hopefully the owners will take note and act on these criticisms. Redecorating with thorough cleaning, plus a warm welcome (above 5 degrees!), would lift this well positioned property with the bonus of a parking space from adequate to a genuine Outstanding.

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• Jayne - Verified booking

  We have been booking with Sykes now for a few years and every place we have stayed has been wonderful until now.

  We turned up half an hour before the allotted time but it gave us the opportunity to see where the cottage was before we went for a coffee. We got out to let our dog go for a quick walk and we could see the cleaner was still in the cottage. The kitchen was a a disgrace and we have photos to prove this. The cooker top was smeared and not at all clean. The cooker equally so with a baking tray inside with a puddle of grease on it. The floor hadn’t been mopped and there was dust on shelves and cupboards with a sticky film that had been there for some time. We had to clean the kitchen before we were happy to cook in it. Upstairs was little better as the mirrors were all smeared and looked like they had been cleaned with a dirty cloth. The tv stand downstairs was also covered in dust and every horizontal surface was dusty and not helped with the amount of nick-knacks which had also not been dusted. The front door is a stable type but the bottom was not secured with anything as the bolt had broken and one which was missing completely. It could only be held in place by the top door. The hinge on the bottom door was loose so you had to really slam it shut. My husband did find a screwdriver and fixed this. The place also suffers from damp as there appears to be little damp course outside so rain water was held in place by the decking. Every cupboard we opened smelt musty and the area by the back door also smelt damp. I did buy a plug in room freshener to at least mask the smell. Not good when you are an asthmatic. All in all we were very disappointed with Sykes on this property and it was definitely cleaner when we left than when we arrived. Another security point. The key for the property was accessed via a key safe in the garage except the cleaner hadn’t bothered to even change the code when he put the key back so as soon as I opened the garage door the key fell out.

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• Michelle - Verified booking

  Cottage itself was in a lovely location, pretty central for everywhere.

  It had pretty much everything you could need utensil wise and everything was clean, well except the floor, I was wearing white trainer socks on arrival and when I went to take them off that night, they were filthy. I even had to clean the soles of our slippers because they were dirty when we left, and I have beige carpets at home. So not impressed with that. Also, there’s no instructions for anything, when we’ve stayed at cottages in the past, there’s normally a book, with everything you need to know, how to work the heating, WiFi code, how to use the oven etc. took us 2 days to realise there was in fact a microwave, which, I must say, is pretty dangerous, as it’s above the oven and grill, so if your short, you either need help, or you’ll wear whatever you’ve heated up, not very practical. Couldn’t find a washing machine either? Again, no info in cottage. The rooms are comfortable, but if you’re in the twin room, you can hear everything in the toilet. Also, I think people who had stayed previously had had dogs with them, as I’m allergic and had a reaction as soon as I walked in. Might be worth giving the place a proper good clean and change blankets that dogs have probably sat on, especially if your next guests aren’t taking dogs. Overall we had a good stay, but would we come back? For the location, definitely!

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• Lisa - Verified booking

  We really enjoyed our stay at Farleigh Cottage which is in a perfect location to walk into Looe & explore the surrounding area.

  The cottage is cozy & comfortable with everything you could need. We felt it could benefit with a bigger roasting dish rather than baking trays & a larger pan, perhaps a wok. The view from the top bedroom is fantastic, but we did struggle a bit with the sloping ceilings, getting up in the night/ in & out of bed etc but the movement sensitive light on the staircase was a godsend. We didn't mind washing up after ourselves but couldn't understand why there is a washing machine with no outside space/full sized airer to dry the washing, rather than a dishwasher. Our stay at the cottage was with friends & we struggled to park our second car. We expected to pay around £25 at Millpool car park for a weekly ticket but on arrival, found it to be approx £70. However, the car park beyond Millpool car park offers a weekly ticket for £15. You can also park freely at the top of the hill at Hannafore which is a good 20 minute walk from the cottage. Thank you for our lovely stay at the cottage.

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