Dog Friendly Villas In Suffolk

Reviews

What our customers say about their holidays

• Debbie - Verified booking

  Although I have a few complaints, after we settled in we had a great time and a good stay at this property.

  The camp site was clean and the on site restaurant was a nice place to have food and the staff were very friendly. The property we stayed in was very modern and very spacious, the 2 bedrooms were very nice and the beds were comfortable. Bathroom and kitchen were also great. The lounge area was also spacious with 2 lovely comfortable sofas. Unfortunately there were a few things that let it down. There was no mention that the swimming facilities were not free. Only free if you book through Hoseasons I was informed. This became quite an extra expense on top of the holiday price. There were lots of cobwebs in the corners of the property. There were human hairs on the dining table. There was an awful smell at times from the sink in the kitchen. The fridge didn’t have a frozen compartment (being self catering you would expect one) After we cleaned this property ourselves we had a great time. Lots of lovely walks and lots of things to do. I feel the above complaints are all things that can easily be rectified by yourselves for you to then receive perfect feedback by other's.

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• Mr Hawes - Verified booking

  Generally this is a very nice property, it is in a quiet Location with a pretty (but rather neglected) garden. The kitchen is well equipped and the beds comfortable. However there are a couple of things which would probably stop us booking again, we make regular trips to Woodbridge to visit family. These are 1/ the hot tap in the en-suite runs at such a low pressure it takes a number of minutes to receive hot water and then fill the basin enough to have a wash. 2/ the central heating is controlled remotely by the owner and the guest has no ability to regulate this- for us in a heat wave this was not a problem but in cooler weather it would not be acceptable. The owners need to appreciate that when they let their house out to guests the guests need to have control over their comfort. We do not feel that the owners have accepted this, their guest instructions are very much oriented towards those things you may not do, places on the property which must not be used. It is this and the implications which prevent me from giving more than a good overall assessment.

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• Andrea - Verified booking

  When we arrived at Marsh Bungalow the first thing we noticed from the outside was that there was no decked area.

  This was contrary to the description given on the details. However the Bungalow was clean so this, although disappointing was not going to affect our holiday too much. The bed was really comfortable and the bedding had a lovely fresh smell but pet owners beware. We have a young dog who is well behaved but unfortunately he got onto the bed unnoticed by us and left behind some dirty marks. I was devastated and embarrassed by this and more than happy to pay for replacement bedding, however, I have been charged for two bed sets at £49.99 each. Upon asking the owners why they needed to buy two when only one was soiled, I have not had a satisfactory answer. This Bungalow should not be advertised as pet friendly, particularly as the bedding is white. I know my dog should not have been on the furniture but unfortunately as most dog owners will admit, these things happen. This is definitely not pet friendly.

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• Margaret - Verified booking

  We found the property very comfortable and had a very enjoyable time.

  There were two small items we would like to mention. The lack a a freezer section in the top of the fridge, this is a necessity in a self catering property, not everyone can afford to eat out every day and having to shop every day takes time out of your holiday. Also were were not able yo use our freezer bag as wew could not freeze the blocks. The second item was the fact that there were two wardrobes in the main bedroom and not one in the second bedroom. The storage cupboard in the second bedroom could have been in the other bedroom making room for a wardrobe. This is for the site, there were three washing machines in the laundry and no dryer. We were there for two weeks and blessed with hot weather but wet weather would have made it difficult to dry anything, especially families who may be there with young children. Overall it was a very nice holiday but these small things in self catering properties do help

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• Fay - Verified booking

  Overall we had a great stay.

  It should be noted that the on-site pool although “available to all” has an extra charge for some guests, including people staying at Marsh Bungalow. (Family of two adults and two children cost £19 and the pool is small and very tired looking). There is no mobile coverage for Giffgaff phones but the WIFI is sufficient for most needs. There is no freezer in the property which lets it down, not even a freezer box at the top of the fridge which we found surprising. Granted there is no mention of a freezer in the description but we wrongly assumed there would be a small box for ice at least in the fridge. All other facilities in the property however were well kept and clean. We ate at the on-site cafe/bar one evening and had an enjoyable evening. The food and staff were great. All together we would definitely stay again.

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