New Year Breaks In Wales

Reviews

What our customers say about their holidays

• Susan - Verified booking

  The chalet is sweet and could be made so much better.

  The furniture is all odd and could be arranged better and may be decluttered. The kitchen is tidy and has been tidied up. I took my air fryer and used that 99% of the time apart from the kettle, toaster and microwave. Lots of mugs but you need to pick through as some don’t look like they have been washed too well. The bathroom is great and the shower works perfectly. The main bedroom the bed is a small double and it is very soft and low. It has bedside cabinets which are add but does the job. There is a big built in wardrobe that has the Emerson tank and the main electric switch. Now, this is where I found a problem and also in the 2nd bedroom. There is no electrical sockets at all in the bedrooms. So no charging of phones or iwatches or even a bedside lamp. I like to read but the big ceiling light to read with isn’t very cosy and relaxing. The second bedroom, no sockets and this was a pain with kids and their iPads in the evenings. Again, no where to plug in night lights. I really think money needs to be spent to get sockets put into these rooms. The cleaning does seem to be done. However, the mop that was left should we need to use it or at the end of the stay I like to clean, well the mop was disgusting and I wouldn’t and didn’t use it. I have taken a picture but not sure I can upload it. The chalet cost over £600 for a week and I do think some money should be spent on the property to bring it up to more modern times with the use of devices. Now, WIFI !!!! This is provided by the caravan park and not the owners of the chalets. It is Meant to be 5g WiFi. The signal is really poor. You have to keep putting in the code as it drops out so easily. It cost over £8 for 7 days and you can only use one code per device. So we had 4 iPhones. 2 iPads and this was a real pain. The kids will play games on the iPad in the evening but like to FaceTime their friends and play and talk about the game and help each other. We had some rain so in the evenings when cooking etc having showers etc it was good for the kids to have their devices but I got fed up of the moaning about wifi. The site facilities wasn’t at all pleasing either. The restaurant/bar closed Sunday afternoon and didn’t open until Thursday. There was a swimming pool, that was meant to heated but I am unsure how it is heated as on the really sunny day we did have I was told it was very cold to get in. There isn’t a shop on site. So make sure if you are going in the evening like we did you take milk, bread etc. otherwise it is a drive to the nearest village to get to the co-op before it closed. We did have fun as we went out most days. But home from home it wasn’t. It could be really cosy and an ideal base for exploring. It just needs some work and if allowed I would get my own wifi installed and maybe a smart tv etc.

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• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

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• Janet - Verified booking

  A lovely lodge.

  Well equipped with all that you need on a very quiet site. The power shower is incredible and the bed so comfy you dont want to get out of it!!! The owners left an emergency pack for the dog and cake to welcome us which were both a really nice touch. You can walk to the nearest beach which is about 0.8mile away. The beach is dog friendly and there is a good pub down there too (also dog friendly) a little bit further down the road is Amroth where the New Inn does amazing food and is again dog friendly. The lodge was in an ideal situation to explore Pembrokeshire. Whether you want castles or beaches or adventure parks, all are within at most an hour away. We were really amazed at how dog friendly Pembrokeshire is with the majority of beaches being dog friendly all year round. Also worth a visit are The National Botanic Gardens and the Blue Lagoon. The best beach we found for excellent facilities was Coppet Hall Beach, very small but the cafe and toilets there were brilliant. If you want shops, a short walk away is Saundersfoot . All in all a lovely place to stay and the lodge as a base was superb.

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• Ian John - Verified booking

  You should not advertise this as a lodge.

  It's a big caravan with a large balcony. If you had to carry anything to the bedroom you had to walk sideways as the corridor is only about 2 foot 6 inches wide. It would be impossible to swing a hamster in the twin bedroom never mind a cat !!! Ther was only a foot between the two beds. The site itself was ok if you like peace and quiet because you'll get loads of it. It was like spending a week in a graveyard. There was a clubhouse which only opened once a week !! There was a small shop with almost nothing in it. I was told they didnt have a delivery. I genuinely only had a conversation with 2 holiday makers the whole week we were there.....I do not feel what I paid for the week was good value for money and i was very disappointed. The only good thing was we had a week of good weather but even then we left early on the Friday afternoon. There were a large number of pitches were lodges had been taken off site. Perhaps more people had the same opinions that we had. I will not be booking at Woodland Lodge Again......

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• Ms Burton - Verified booking

  Upon arrival greeted with a trip hazzard - a broken slab on path. On entering the Lodge - icy cold, no heating on. The waste bin lid was lying on the floor, no bin liner provided. Out of date packet of Welsh Cakes on tray in kitchen. Mugs/plate/dish left to dry on the sink drainer. The oven needed cleaning, meat tins well used and marked. The twin bedroom smelt musky and looked as if someone had used the beds. The bedding just pulled back and creased. A used towel hung the back of bedroom door. The dressing room in main bedroom had unwashed bed linen lying bungled up on floor. Only a few hand towels provided, not ideal when taking a shower. A very disappointing lodge based on Heritage Park, have stayed in far newer/cleaner. Also charged £25.00 non refundable in case of breakages, feel this is a cheek given the state of the lodge. This lodge overall needs a deep clean, attention to detail for paying guests and some TLC!!!

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