Holiday Apartments in Newlyn

Reviews

What our customers say about their holidays

• Colin - Verified booking

  The positive is that the view is stunning from the lounge and bedroom even on a cloudy day, also the property was clean & tidy when we arrived and the guy that we saw when we arrived was welcoming and polite.

  The negatives are Lounge - settee & chair uncomfortable to sit on for any length of time, the sliding patio door hard to open when first arrived thought it was going to come off the bottom runner, once opened it ran along ok but the open/close catch was hard to close/ open for one of the party. As there’s not a door to this room you couldn’t shut in the heat coming from the one small rad so felt cold all the time and didn’t make it pleasant to sit around and relax., Bedroom - uncomfortable bed, out of the 4 pillows HR only 1 had a pillow protector on ?, every time you turned not sure if it was the mattress topper but it made a ruffling sound which wasn’t good and woke the other one up. The quilt itself was thin and also was too small for the duvet cover, the duvet cover had a hole at one of the seams. The window hinge was rusty and black starting to appear. Bathroom - freezing, old discoloured rusting towel rail didnt look good but didn’t warm the room at all, the shower though the water was hot the pressure seemed minimal so the spray out wasn’t great. Couple of windows shot - whether the seals have gone, one was the big window in the kitchen and the other the small opening part in the entrance lobby. Balcony - looking tired decking & chair. Some of these are issues that wouldn’t be able to be a quick fix so do understand but just not a property we will be returning too as it just wasn’t comfortable to relax in and this is what we were looking for.

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• Neil - Verified booking

  We have stayed at Heron four times.

  The location is lovely and the parking is a bonus. However this year we were disappointed with how dirty the apartment was. We had to clean the fridge before we could use it. The oven is in desperate need of a clean. We used it once but the smell of old burnt food was overwhelming. There is a desperate lack of kitchen utensils, no decent frying pan for example, which along with the dirty oven made self catering a challenge. The bathroom is mouldy ( a point picked up in previous reviews) and has gotten worse over time. The furniture is also tired and the sofa was quite uncomfortable. The curtains are ripped ( as they were last year ). The rug is a trip hazard. As I said, a parking space is a bonus but this year the signs were all broken and it was unclear where to park . We returned one day to find no space which was really frustrating. I reported all these issues to the holiday company and in fairness they offered to redo the cleaning but we declined. I also reported the main issues again when we returned home, but no response hence this review. Heron has been our ‘go to’ place in St Ives and has represented good value for money but we shan’t return until there are improvements, but if you value location and lovely views across the harbour above all else this is probably the place for you.

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• Lesley - Verified booking

  This was a last minute booking on a whim for a birthday.

  We love Sennen and hadn’t been there for a few years so while browsing the area online I spotted The Lookout and the view alone sold it to me immediately. The booking process couldn’t have been easier and the owner, Jason, was quick to offer us all the information and support we needed. We were in desperate need of peace and nature and this is what The Lookout provides. It’s a lovely bright and clean apartment with a view to die for. Every need and comfort is catered for and listening to the waves and the birds from a comfy bed is pure bliss. Plenty of walking starts right outside the door and on to the South West Coastal Path with nearby amenities in Sennen Cove plus lots of attractions and sights also within a short driving distance. You’re wonderfully hidden from the world at The Lookout and you can expect muddy boots, occasional narrow lanes and a beautiful, simpler way of life. Oh and there’s a wonderful Indian takeaway in Penzance that delivers (Just Eat) to the door on that night you just can’t be bothered to cook. Just perfect. We happily recommend The Lookout and we’ll definitely be back. Thank you Jason.

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• Mark - Verified booking

  A charming flat which overlooked st Ives in possibly the best location you could ask for and only a few mins walk into the village / Town.

  The apartment was well equipped for our stay. Including bedding and fluffy towels etc. Parking was a short 10 min walk from the property. Their are a few things that need to be addressed in the property for improvement: - the bed, the mattress is awful :( the bed is a small double (I believe) so we both ended up sleeping on our sides. - the WiFi (it only work in the communal corridor) the problem is the signal strength does not cater for the property and needs its own connection to a modem. The WiFi boosters simply do not offer any form of WiFi to the apartment. - final night of our stay the battery to the smoke alarm was going off ALL night - intermittent beeping (battery went). - bathroom mould on the ceiling, bathroom could do with a lick of paint. We do understand there is no window hence the reason for this happening. But requires addressing as a “luxury” apartment / flat. Overall a pleasant stay ( apart from the last night with the smoke alarm). “What 3 word” location ///cobbles.liberated.able for anyone who finds the property hard to find as couldn’t find on Google.

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• Todd - Verified booking

  This was our third time staying with you over the years, and we were very happy to return and enjoy the amazing views The Lookout has to offer.

  We especially want to say thanks to Jason for his warm welcome and all his assistance with our stay, he could not have been more helpful. The cottage has had a spruce up since we last stayed, which was much appreciated. Like others have commented, the mattress would really benefit from an upgrade, it was thin and lumpy, which lets the place down. Although the cottage was well equipped with most things you would need for a stay, if you’re used to self-catering places that have a good selection of condiments, either supplied or left by others residents, this isn’t the case here. So arrive prepared, or know you’ll likely be doing a shop in short order. As well, supplying a bit of milk and a few tea bags would be a nice touch, especially as most people will have had a journey getting here. The cottage is an ideal size for two. All that to say, as soon as we walked through the door we remembered why we have stayed here before: views that are second to none, scenic walks on your doorstep, and good access to some of the most amazing beaches around at Sennen and Gwynver.

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