Lodges & Log Cabins in Pembrokeshire

Reviews

What our customers say about their holidays

• Sarah - Verified booking

  Lovely looking property inside and out, and very clean!

  However, we really noticed where money had been saved, such as the paper thin hangers in the wardrobes, which couldn’t even support the weight of a pair of trousers. Additionally, the mattresses were very, very soft and in the double room my husband and I just rolled into the middle where there was no support under the bed at all. The 3 seater sofa was also very soft and we were nearly at the floor if we sat in the middle! I think it must be a sofa bed but this meant again there was nothing other than the cushion under us if we sat there. By the end of the week, all 4 of our backs were aching! Additionally, the listing says that things like toilet roll and dishwasher tablets are provided so we didn’t bring any but we were left with 2 dishwasher tablets and a small roll of toilet roll in each toilet, which wasn’t enough given that we cooked a full meal for 4 each evening and were there for a full week. Unfortunately, as we checked in at 5.30ish on the Friday, reception was closed and there was only an emergency number to call. I did text it to say we didn’t have enough (as this didn’t feel like an emergency) but I didn’t hear anything back and, as we had to go shopping and the bits we had wouldn’t last until Monday when staff were next in, we just bought more dishwasher tablets and toilet roll (annoying as have plenty at home and would have bought this had I known we would receive so little rather than buying new packs). It does seem strange that for a holiday site that takes bookings for arrivals on Fridays only that they then have no staff in for the whole weekend and staff work normal Friday hours! Maybe this should be re-thought? Either way, we just sorted ourselves and didn’t mention to staff (other than the text) come Monday as it would have been to no effect for us. Lastly, Wales has very strict recycling rules (fair enough!) but, given the site really wants you to recycle properly and makes it clear in the welcome pack, they didn’t make it easy at all. For example, food waste should be separated but we couldn’t even find a food waste bin outside… although it did appear later in the week. Additionally, there was no extra facility within the lodge to separate out recycling, food waste etc which meant that we needed to manually separate out everything in the lodge using kitchen bowls (food waste) and bags we had brought with us unless we were to walk to the bins all the time! Then, to top it off, the bins outside were overflowing (other than general waste) which meant that other types of recycling started being loaded up outside of the bins. Just seems that this should have been better thought out too. I (honestly!) wouldn’t normally mention all these things but the images and, genuinely, the look of the property itself are lovely but the money saving tactics used that you can’t see until arrival did make us feel we had an inaccurate listing that was slightly overpriced. We did receive a small discount prior to arrival as the lodge we actually booked was sold a few weeks before we were due to arrive but this move was labelled an ‘upgrade’ but we really don’t believe it was (other than the addition of the hot tub, which only one of us was interested in using anyway) but we accepted it as it was too late to cancel/change our other holiday plans which we had booked months in advance (inc our tickets to Skomer Island, which for 4 totalled around £200 a day and we were going twice).

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• Rebecca - Verified booking

  The cabin itself is a lovely holiday home.

  It has lots of mod cons, is clean, spacious and well thought out. Really handy to have the washing machine, air con and of course the hot tub. However, we booked the holiday in the expectation of a peaceful and relaxing stay. When we arrived at the property the first view is that of a building site. On top of that the daily wake ups in the 7s to the noise of workmen, bobcat machines and power tools was very disappointing. We appreciate that work needs to be done but this is misleading as the work is not on a neighbouring property, it is on the same site. Having a hot tub is lovely but in the main we had to use this in the evening when the building work had stopped. Parking is also an issue. There is space for 2 vehicles but this is tight and the access is tricky. On numerous occasions my vehicle hit the underside of the road on exit as there is a dip in the road that cannot be avoided when work vehicles are parked and building materials are also in the way. The access down to the cabin is also steep and so not accessible for all. All I all when completed the site will be lovely and we can see the vision. However we were expecting, and paid for, the finished article which is not what we got and this is disappointing. We booked the holiday over a year ago and whilst there is now a line on Sykes' website to say there is work on 'a neighbouring property', we were not aware of this when the booking was made and would not have booked had we been aware. It is a lot of money to pay to have to then compromise on your holiday experience.

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• Tina-louise - Verified booking

  Quite simply the BEST dog-friendly holiday home we have ever used.

  It is the first time that we wanted to stay in as much as go out! The lodge is bright and airy and is kept spotlessly clean and fresh. The enclosed garden and the gated balcony were a massive bonus and made being there so relaxing. Our dogs really loved it and claimed it as their own immediately! The utility room was fantastic to keep all the dog paraphernalia out of the main living space, adding to the tranquil relaxed feeling of just being in the lodge. The 3 lodges are beautifully positioned in a private courtyard with pretty flowerbeds to admire from all angles. They are owned and run by a lovely family who are on site and are very welcoming and helpful. They have dogs, so they understand what is needed, and have thought of all the little things that make taking your dogs away with you so easy and pleasurable. I cannot praise their efforts enough. Thank you to Barry and the whole family for providing such a wonderful place for dog owners to enjoy first class holiday facilities. This is the only dog friendly home we have used that we definitely want to return to! The local shop in Manorbier is very well stocked and the beach ( 5 mins in the car) there was fabulous to walk with the dogs. Tenby South beach and Freshwater East beach were also beautiful and easy to access. It has been an amazing holiday experience, and the beautiful lodge was the key. Cannot wait to go again next year!

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• Kelly - Verified booking

  Well where do I start.

  ... we got to the little haven resort after a 5 hour drive from Nottingham on Sat 21st Oct and someone was in our lodge! I called the emergency number on the 3rd time a guy answered and said he would come over from Tenby be about 40 mins, he never met us there. In the meantime I saw a maintenance manager who said he may have a solution!! We was put in a beautiful lodge but this was only available as they had a cancellation due to floods on the Friday otherwise we would of been up the creek without a paddle!! The chap who I spoke to on the phone I have since learned he's the director. I am disspointed he never even called to see if we was OK being as he never came down. The lodge we was transfered to was owned by Jacque and Rodger it's called Oyster and lovely. Just to say Amanda at Little Haven Retreat who I saw on the Monday (as no one was in reception over the weekend as it was closed) has given us a discount on our next booking. I do however think if you have check ins over the weekend there should be someone there to check in as things happen obviously. If it wasn't for the maintenca guy and oyster being available we would of been stranded and had to look elsewhere for alternate accommodation we was away for our brother in laws birthday and also our wedding anniversary so this was added stress we did not need after a long journey. 1st and last time bokking through sykes sorry to say.

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• Michaela - Verified booking

  Great location away from the main towns but close enough to pick up the Coastal path and to visit other locations.

  The beach is approx 15-20 mins walk away and mostly off road across fields, through woods, or you can walk directly on the road but this does not have a footpath all the way, but we found it to be a relatively quiet lane. From the beach you can then pick up the Coastal path in both directions and enjoy some stunning views and some magnificent coastline. The lodge was actually much bigger than I thought it would and ample room for 2 adults and 1 dog. The kitchen was well equipped to be able to function as self catering for a week with no issues, there is a fish and chip shop just over the road if you fancy a night off from cooking ! (Buttyland Holiday Park but is open to all). The boot room/utility room was definitely a great idea when the design of these lodges were put together as how many times have we all wondered what to do with wet walking gear after a day out !!! Wish more holiday accommodations would think of this. The enclosed garden, and I mean properly enclosed garden with a decent size fence etc was well appreciated by us and our dog !! Owners were very helpful with any queries/questions on the local area. A very pleasant stay and I'll definitely be recommending to our friends and family. Oh and the welcome tray was very welcome - the barra brith tea bread was lovely !!!

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