Holiday Apartments in Penzance

Reviews

What our customers say about their holidays

• Jane Marie - Verified booking

  Lovely flat in a great location that could be made even better with just a few small tweaks.

  The entrance way could do with better signage on the main doorway to enable renters to locate easier. Also better info given to Sykes and all booking portals. The dingy entrance stairway could do with a good pressure wash and a coat of paint to make it look more appealing. The flat itself. A welcome/information pack would be helpful. Where does the rubbish go etc. Dish drainer for the sink. Better crockery, most is chipped and may be because there’s no dish drainer, a selection of odd glasses that look as if they have come from the pub, not really what you expect on holiday. The shower. Oh gosh that was the main let down for us. Bathroom is lovely and modern but the shower is very temperamental, it either runs scolding hot ( very dangerous) or freezing cold without touching the temperature controls. Maybe it’s due to the water pressure as sometimes there was only a trickle coming from the taps? Overall the flat offers a clean and comfortable base in a great location to explore this part of Cornwall. Not sure if this flat comes with the advertised parking? There’s spaces to the side that seems to always be occupied by cars from neighbouring residents.

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• Patricia - Verified booking

  This was my first stay with Sykes cottages and it was not a good experience.

  The flat inside was fine and but l had to clean it as light switches etc and all touch points were sticky and finger marks from the last tenants. Not what l call a Covid clean which l deal with every day with my work. Bench outside paint all coming off and could not use it. Decking paint pealing and moss all over.the flat has neighbours on both sides and their outdoor are is an eyesore. Had to pay £60 to park in station car park as no free parking at rear of the building which it does say in the advert. Street at the rear to narrow and double yellow lines. Entrance to flat is the maindoor to second hand shop. Entrance and stairs dirty. Neighbours are hourendous. One side dog barking and arguing in early hours of morning which kept us awake. The other side playing music until 4 am twice during our stay no respect for people trying to sleep. What was meant to be a relaxing holiday turned into a bit of a nightmare. We left a day early as had enough of the noise. Would not recommend this property.

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• Susan - Verified booking

  No parking provided — despite it being listed spoke to agent from Sykes cottages on 30/9 as I gave feedback of our first night.

  Agent rang us to discuss my concerns and insisted there was at rear of property — narrow road with double yellow lines!! Also stated you could park at railway car park only able to do that if travelling on a train — which leaves only harbour car park. No dustbin provided for rubbish -agent said she would get back to us about this—but never did— only pedal bins provided in property — full bin bags were piled up — left by others at bottom of stairs blocking stairway —fire hazard! Access through foyer to second hand shops — never open??? Lock on foyer door not very good — struggled one night to get in. Property situated in a run down area — lots of noise into early hours from drunks walking past the property—not at all the holiday experience we hoped for - we actually came home 3 days early something I have never done before.

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• Judith - Verified booking

  *The outside photo needs updating, decking is badly worn & table is too rough to sit at in shorts.

  *Owner wasn't told it was to be twin beds, so after a 4hr drive myself & 18yr old son had to move a bedroom around, owner was apologetic but for the price I paid lack of communication needs to be addressed between the owner & Skye's. *Also while I'm aware leaving "extras" is optional but please state this in the ad so other users come prepared, as all we had were our own snacks & tap water. Iceland is a 3 min walk away but we arrived after 6pm & I was too tired to go out again - more lack of info * Nowhere to put the rubbish! I do cook so there was waste. *No info booklet AT ALL. The owner was pleasant enough on the phone & helpful but it's just easier to put in a book. These are very simple things that can be corrected. Imo not up to Skye cottage standards or any of the other let's I've stayed in.

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• Geoffrey - Verified booking

  A comfortable flat at a reasonable price, we spent 7 days here in June.

  The previously reported noise problem with a neighbour seems to have gone away and we slept well in the very comfortable bed. An issue arose with the electrics and the owner was with us in less than 30 minutes. The problem was fully resolved the next morning. For parking we used the Harbour Car Park which is minutes away. Cost was very reasonable and with planning you could park there for virtually nothing. Some previously mentioned issues remain unsorted but we would return to this property as a handy base for exploring the town and general area. Thank you!

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