Holiday Apartments in Wales

Reviews

What our customers say about their holidays

• Mr Jeffery Richardson - Verified booking

  The property was just as shown on the website and every bit as clean and spacious. We were very pleased with the property and the attention provided by Rhodri. The property was in excellent condition and we will be recommending Pen Dinas to our friends when travelling to Cardiff. I came upon Best of Wales by chance as I was looking to book Pen Dinas through another website. Once on Best of Wales I was very impressed with the layout and ease of use. The information available was also impressive, it made me completely comfortable with booking my accommodations. Once I booked the correspondence that followed was nothing short of excellent. Everything that I needed was included in several emails, there was an issue with my dates but that was quickly rectified. We actually drove over from London and was a little concerned about the key collection but we reached out to Rhodri who graciously allowed my son to collect the keys in advance to avoid any issues in case we were delayed. It was an overall wonderful trip made that much better by our experience with Best of Wales and the owner Rhodri. Pen Dinas was everything the website said it would be, it provided all the comforts of home and made our vacation that much more enjoyable. The location was great with a very nice breakfast/coffee spot just downstairs on the corner. Rhodri was an excellent host who responded promptly to all our needs. If available I will be booking for my next trip to Cardiff

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• Paula - Verified booking

  A lovely well equipped ground floor apartment, in a great location, but so many issues spoiled our week.

  The bedding and towels were great, bed comfortable but the overpowering stench of dog was truly dreadful. I even bought febreze to use on the sofa and carpets, to no avail. Someone had clearly allowed their dog access to the sofa and bedroom. It desperately needs a paint job, with marks everywhere and stains on the wall in the bedroom and on the ceiling and walls in the lounge presumably from the flat above. There were cobwebs everywhere. The bathroom fan wasn’t working and the shower tray was cracked, causing a dangerous sag in the centre. The bins outside on the drive were overflowing when we arrived. During the week we saw various people around, who in fact were maintenance for the owners. We learned that they were aware of all the issues and we were told they were going to be dealt with when the apartment was not booked. The dreadful smell was mentioned by the previous review, so they clearly know about that too. In the meantime people are clearly expected to put up with it. It’s a great shame, as the apartment should, and could, be lovely. It’s a great shame that people are booking and paying in good faith and also that notices in the property regarding the rules about pets are not adhered to!!

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• Mrs Bell - Verified booking

  A well presented modern apartment, that had everything we needed, we were on the first floor with 4 adults 2 teens and a baby and had plenty of room to move around. The swimming pool is basic but met the needs of the children who enjoyed it daily splashing around with floats and water balls. The pool was under cover, this made up for the fact our weather wasn’t brilliant, and the use of the sea was limited. The location is good and is a few minutes drive or 15minute walk (it’s a very busy road with no pavements and in parts narrow) to the beach which has a couple of chip shops a small beach shop and smugglers restaurant. There is a small premier shop a few minutes up the road and further down the main road at the local garage a slightly bigger supermarket. There is Access to the campsite behind where you can use the laundrette, shop and pub/cafe also has a play area for the children. We were greeted who was extremely pleasant and helpful and was there to sort any issues (we didn’t have any). Overall this is great accommodation that is a perfect base for exploring the gower.

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• Jo - Verified booking

  Fantastic modern apartment in a convenient location in Trearddur Bay.

  This is our second visit to Y Bae , we previously stayed in a ground floor apartment, number 4 feels much bigger due to the layout of furniture, the design is a credit to the owner, everything you need, hairdryer, washing machine, a big smart TV ,comfy Emma mattress in the main bedroom etc.. Yes you still get road noise due to the location but the views are great. The only thing that let the apartment down was the cleaning, I feel that house keeping just gave it the once over , not sure if it was it was between Christmas and New Year but they let the owner down, we had an issue with the spare room bedding and towels which the owner immediately sorted and provided brand new bedding, he was great to deal with and quick to sort out any issues at all. We had a great New Year’s holiday in Trearddur, the White Eagle in Rhoscolyn has amazing food, the Oceans Edge restaurant is great for views and food, also recommend the Chinese take out next door..fabulous. Thank you for a great stay. Besides the cleaning issue, number 4 Y Bae is really lovely, modern and I would definitely re-book..

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• Peter - Verified booking

  Apartment in a good situation in the village near beach, restaurants and shop.

  A modern, light airy apartment with plenty of room. Unfortunately the standard of cleaning was very poor. Food debris in the microwave, poor standard of cleanliness eg saucepan, crockery and glasses. The dishwasher was broken, dirty and smelly inside with food debris in the bottom. The washing machine soap dispenser was black with mould whilst 2 of the bathroom cabinet’s shelves had black liquid on them. The balcony door was difficult to lock which the owner temporarily rectified whilst attempts were made to arrange for a plumber to fix the dishwasher but we decided to cope without its use. It was also frustrating that we had to ask for hand towels,Tea Towels and black rubbish bags which were all missing from the apartment. All these issues disrupted and spoilt the beginning of our stay. It is also worth knowing that there is frosted glass on the balcony so no view when sitting down. This is a lovely apartment so it is unfortunate to have to mark it down.

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