West Runton Holiday Cottages

Reviews

What our customers say about their holidays

• Michelle - Verified booking

  The property is very well placed for getting about the coastal routes.

  Few minutes walk to the beach, shop, chip shop, pubs and the excellent bus service for when you want to leave the car. Currently the bus fare is capped at £2 per adult per journey on the coastal hopper, excellent for getting about when you want a rest from driving! The property is located in a quiet off main road position. Access/parking was tricky especially if you have a large car like us and there are other cars parked but it’s possible and the owner gave very good instructions on how to approach. It’s a very old cottage so yes the stairs are very steep and may be a challenge for some especially during the night trips to the bathroom. It has been well equipped with everything you need and of good quality however we didn’t find the beds comfortable at all but that’s personal preference and may suit others as mentioned in other reviews but not for us I’m afraid. The internet was dipping in and out, we were made aware of this by the owner and it was being attended too externally, not his fault. We didn’t make use of the outdoor space because the weather wasn’t great unfortunately, had we had sunshine with the beach being so close I guess we would have had a very different experience but that’s the way it goes in the UK I’m afraid. Take the time to review others feedback this review is based on our personal experience during our stay, the cottage has many good points and some not so good for US.

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• Louisa - Verified booking

  We were very disappointed in this cottage and will not be booking it again nor recommending the property to anyone for the following reasons: • Front room very dingy and in need of updating and upholstery cleaned.

  • Carpet very dirty and worn - not practical with a dog allowed in the house. • Oven greasy and oven tray needing a good clean. • Cooker hood filters needed cleaning as very greasy and a fire hazard. • Second freezer draw broken and very sharp. • Toilet seat very stained and in need of replacement as was toilet brush. • Front door lock needs looking at as hard to lock intermittently. • Upstairs needs updating: mattress stained in double room - needs replacing • Door in bunk bedroom is hanging off one of the hinges and will not shut and bunk bed light broken and unsafe. • Window in single bedroom does not open and is in full afternoon sun. • All pillows lumpy and worn - need replacing. • Back garden needs some TLC especially the decking area which is broken and lethal when wet. Our family booked two additional cottages in the same row of terraces for the same price. These were not booked through Sykes and were found to be far superior in every way. In our opinion this cottage is not fit for letting in its current state at the price asked.

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• Amanda - Verified booking

  Initially we had a problem getting in, the front door lock is malfunctioning also it was pouring with rain and dark, not ideal, perhaps a sensor light at the front would be helpful for those arriving in the dark.

  Upon entering the property there was a carbon monoxide alarm bleeping due to low batteries, it should’ve been changed in August 23 according to the label. I informed the owner who sent another which we assembled and put up, I did also mention the lock to him. The location of the property is ideal, short walk to East Runton beach which in itself is a short walk along the beach to Cromer. There are 3 pubs in the village, a convenience shop and a caravan club restaurant, although pub and restaurant are seasonal. Property set up was ideal given the size of the cottage. Found it to be mostly clean and tidy. There was no recycling information but we found a recycling point in the car park along the road to the beach. Whilst we were aware of the stair case and downstairs bathroom it’s not until you are there that you realise they really are very steep and narrow which was tricky in the middle of the night! I would think twice about a winter break here again because so much is closed, I forget that these places are seasonal!

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• Diane S - Verified booking

  “Wow what a beautiful flat. Great location for my 88 yr old dad 3 min walk to the pub. Loved the pool table which helped when we had a power cut. called Sam the housekeeper and she got straight onto it. The owner then called to tell me it was a problem in the area but told them i had a vulnerable person so will be fixed within the hour. Which actually only took 30 mins. Such a lovely caring Owner and Housekeeper. Parked the car in the carpark for the week and walked down some steps into the flat. All stone floor and no steps my dad had the onsuite room, he loved the views and was safe to stay whilst my hubby and I went to get papers and shopping which is only 6 mins walk away. Not suitable for wheelchair users unless you can manage your stairs. But a must if you can. Lovely friendly town, would return again.<br /> Beds all comfy and even thought of your privacy as on side windows a one way film was applied, so you can see out but you cannot see in from outside. Brilliant. ”

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• Diane S - Verified booking

  “Wow what a beautiful flat. Great location for my 88 yr old dad 3 min walk to the pub. Loved the pool table which helped when we had a power cut. called Sam the housekeeper and she got straight onto it. The owner then called to tell me it was a problem in the area but told them i had a vulnerable person so will be fixed within the hour. Which actually only took 30 mins. Such a lovely caring Owner and Housekeeper. Parked the car in the carpark for the week and walked down some steps into the flat. All stone floor and no steps my dad had the onsuite room, he loved the views and was safe to stay whilst my hubby and I went to get papers and shopping which is only 6 mins walk away. Not suitable for wheelchair users unless you can manage your stairs. But a must if you can. Lovely friendly town, would return again. Beds all comfy and even thought of your privacy as on side windows a one way film was applied, so you can see out but you cannot see in from outside. Brilliant. ”

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