Beach Lodges & Log Cabins In Wales

Reviews

What our customers say about their holidays

• Lewys - Verified booking

  The property is lovely and really nice.

  Before arriving we had a damage and cleaning information pack with a hot tub disclaimer. The information pack was a little worrying as the cost of cleaning charges for pet hair and I had 2 with me. When we got to the property it was simple instruction from the email to access the property but no greeting on arrival. When we were putting food away in the freezer there was a smashed bottle which had not been cleaned up, there were a pack of Pringles on the cabinet that were out of date from July and also a plastic bottle left under the one sofa, this I was disappointed with due to the emails received about the cleaning charges. The hot tub we read through and said it’s cleaned every time someone leave and will be switched on and heated up ready. On the first night we never bothered with the hot tub due to the rain and darkness. We then went to look around 10:00 on the second day and the hot tub was cold and nothing would work it was saying pool too warm. I kept checking this by the hour and the water was cold with no change. I went to reception which was not open, I range the contact number provided on email and booklet in the love and no answer I also emailed the admin team and again no answer. I was unable to use the hot tub all weekend and this I am unhappy about as you pay extra to have a hot tub and we were unable to use. On the day of leaving the request to strip the beds and bag the sheets and towels ready for cleaners to collect was done before leaving. The hot tub had started to heat up but this was the day we were leaving. I feel we could have had more assistance to get this hot tub working and the general cleanliness wasn’t to the standard of what it seems before you attend due to the items we found, but the email makes you slightly worry before attending and taking your dogs as chargers and explained for different cleaning.

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• Mark - Verified booking

  What a beautiful lodge, set within a well maintained, peaceful site.

  Cwtch Lodge 42 was very well presented, clean and better than the photos shown. The interior was very spacious and the wrap around decking was perfect for those sunnier days to relax upon with a drink. The well equipped kitchen had everything you could need, with enough room to manoeuvre around whilst cooking with plenty of cupboard space for the little extras that you bring. The bedrooms themselves were very clean, fresh and most importantly had more than enough storage for your luggage. We spent a week here but had we stayed longer there would of been ample room to accommodate the extra clothing required. At night you could hear the sea crashing in the distance. A nice little walk to the beach takes around 15 minutes depending upon your stride, the path leads you straight from the park taking you to the beautiful Wisemans Bridge beach through woodland. With a smooth walkway for those with buggies, mobility scooters or wheelchairs. There are many pathways surrounding the park to choose from with stunning scenery and plenty of fresh, clean air. The park staff were friendly and very helpful making our week more enjoyable. A special thank you to Kevin who was the contact for Cwtch Lodge 42 and was on site and answered all enquiries we had. And to Stuart who made sure we were kept informed of everything. An exceptional Lodge set within a beautiful coastline that we highly recommend to all, we have sent photos and links to this place to family and friends throughout our stay. Thanks again to Kevin and Stuart.

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• Hayley - Verified booking

  We cut our break short my husband wanted to leave the moment we arrived but we stayed until the Thursday.

  The cleaner was still there when we arrived at about 3.30 on Sunday the place is Friday change so expected it to be ready . There was lots of damp/dirt in the bathroom and twin room, found a wet dirty towel on the back of our bedroom door. Kitchen hot water tap had no pressure and no hot water maintenance man came and told us we had to boast the water heater. Lack of information about anything on the site or in the chalet , swimming pool was good grandson used it every day partly because there was nothing else to do , the key for the swimming pool area did not work so had to get someone from reception to let us in , they told us we weren’t the first person staying at 48 to have this problem it needs sorting. The overall holiday was very disappointing. The site entrance is rough looking the buildings are tired and badly maintained and the first impression is bad , the empty pub/ restaurant area is a shame to see and the was not great . The children park needs maintenance also some bits were dangerous . Some of the window catches are stuck closed so couldn’t open them in the case of a fire it would be dangerous. The shower knob was very hard to turn on and off husband had to turn it off because we couldn’t. The taps in bathroom sink need changing as they were very hard to turn too . Would not recommend staying here to anyone.

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• Sylvia - Verified booking

  On the first day, we had an issue with the toaster not working.

  I rang the owner by mistake who told me to ring the manager on site. I rang the manager and Stuart came immediately and lent us a brand new replacement toaster until he could find out what was wrong with the toaster as it was obviously not working. Five minutes later the manager came back to remove the brand-new toaster as he had been instructed by the owner that there was nothing wrong with the toaster we had and that we had to hold it in a certain way. We tried the way we were instructed to use it but it was hopeless and ridiculous as a toaster is easy to use, still could not get the toaster to work, Stuart the manager of the site was excellent and went out of his way to help us but unfortunately, he had to do as instructed. We went out and bought our own toaster. There were no books or DVDs in the lodge as stated and just the basic of items, no frills or luxuries. It is a beautiful lodge. We have stayed on this beautiful site for the past four years in a variety of lodges and have always been very happy with the standard provided. This was the first visit to this particular lodge and it will be our last.

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• Janet - Verified booking

  A lovely lodge.

  Well equipped with all that you need on a very quiet site. The power shower is incredible and the bed so comfy you dont want to get out of it!!! The owners left an emergency pack for the dog and cake to welcome us which were both a really nice touch. You can walk to the nearest beach which is about 0.8mile away. The beach is dog friendly and there is a good pub down there too (also dog friendly) a little bit further down the road is Amroth where the New Inn does amazing food and is again dog friendly. The lodge was in an ideal situation to explore Pembrokeshire. Whether you want castles or beaches or adventure parks, all are within at most an hour away. We were really amazed at how dog friendly Pembrokeshire is with the majority of beaches being dog friendly all year round. Also worth a visit are The National Botanic Gardens and the Blue Lagoon. The best beach we found for excellent facilities was Coppet Hall Beach, very small but the cafe and toilets there were brilliant. If you want shops, a short walk away is Saundersfoot . All in all a lovely place to stay and the lodge as a base was superb.

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