Castleton Holiday Cottages

Reviews

What our customers say about their holidays

• Stjohn - Verified booking

  This is a very good property, and the space is great.

  It was well-positioned in the centre of Buxton, easy to park two cars, and extremely comfortable except for one bedroom (hence losing one mark). The house is very well equipped. It was easy to park, and Morrisons is only a walk away. You could have a good holiday here without a car, as everything is so close. Of the three double bedrooms, one has the boiler in, with a sign to not switch it off. However, having the boiler on meant the room roasted, and was extremely difficult to sleep in. Also, the boiler timer ticked incessantly all night, and anyone switching a tap on made a very loud noise in the pipes in that room. You could also hear any noise in the room below from there. My son and his wife who were in the room did switch the boiler off so they could sleep, which meant we had no hot water to shower in the morning until he woke up and we could switch it on again. Inside the house was very clean. However, outside, the gate to the neighbour's back yard was broken and off its hinges (and we had a dog with us), and the passage between the two houses was scruffy, particularly compared to others in the row, with broken slates, etc. on the ground (hence one mark off for cleanliness). Overall, we were very pleased with our stay, which we felt was better than our expectations.

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• Janine - Verified booking

  Yes, the cottage and location was great, I think the description of the garden needs to be clearer that in fact there is no garden only a seated area across the small road.

  This is important if you are coming with dogs as you cant just let them out. That said its lovely this cottage takes dogs. The other bug bare I have which really takes the shine off the cottage experience and it seems to now be a regular feature of Sykes cottages is advertising a log fire and not providing the fuel for it! Its an absolute pain, especially with cottages like these where there is no parking, to have to go and buy and lug your logs, kindling and firelighters up the road, especially if you are on your own as I was. If you are on a short break the last thing you want to do is trawl the local shops and spend an hour locating buying and carrying your logs for your log fire. I personally think its cheap and doesn't reflect well on the experience. The cost is minimal and I don't mind paying for over usage so my suggestion is either charge extra for it (its about £10 for 2 days worth) but at least supply a reasonable amount (more than 2 hours worth which is what we got here) for a 2-3 short day stay.

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• Gary - Verified booking

  Property was not clean enough with cobwebs and surface dirt on surfaces.

  Kitchen area cleaned before using. Damp smell in living area, had to air out on arrival,this meant leaving windows and half door open and whilst we unpacked our dog barked. The neighbour saw fit to come tell us off after only being onsite for 5 minutes so not a great welcome. The cottage location was great and the outside area works well. The stairs are treacherous and cottage like and the bathroom is modern with a nice shower. No obvious recycle facility onsite so bottles left for cleaner to recycle . Used the VRBO app to try and contact owner but got no reply, ended up phoning Sykes. Had a pricing discrepancy also where Sykes charged me more than the agreed price on VRBO and I cannot get this resolved so other renters should look out for this anomaly.

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• Chris - Verified booking

  Buxton was a great spot for our break and the house was very well situated, an easy walk into the town centre and to the large supermarket.

  The welcome pack was superb and the provision of logs for the wood burner was greatly appreciated and saw us through the first 2-3 days. Lots of books, games and jigsaw puzzles was a nice touch too. The kitchen was a good size, with all key appliances and the first floor bathroom was very good. Living room chairs very comfortable and the dining table was a good size, plenty big enough for 6 people. The beds were all very comfortable, everyone slept well. We did have a small issue with the dishwasher, and the owners responded really quickly to get it sorted. The on-street parking was easier than we had feared, even when we had three cars there. Overall, a very enjoyable stay.

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• Samantha - Verified booking

  Property was cleaned to a high standard.

  The bed was comfortable but the pillows were far too soft and flat and could do with some new ones. It was very cold weather whilst we were there and the cottage felt slightly damp. Because there is no wardrobe in the bedroom our clothes felt slightly damp to because we couldn’t fit all our clothes in the drawers provided. We did use the heating but this didn’t seem to make much difference. We used the fuel burner stove too. It would have been nice if there had been a starter pack of logs and things with it being winter. We left coal and logs for the next person/couple to use. The cottage is in a nice location and was quiet but I don’t think we’d book it again.

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