Dog Friendly Villas In Helmsley

Reviews

What our customers say about their holidays

• Sara - Verified booking

  The lightbulb over the sink still needs replacing.

  No spares were in the cottage. Also no replacement bin bags and the kitchen bin is miniscule. As people have already noted the carpets downstairs in particular could do with a good clean or replacing. Many items are tired. We had to thoroughly clean the teaspoons (and washed all cutlery as a result) as they were very teastained, as were the tea mugs - we felt like everything needed a good clean as a result of finding dirty items. There were no instructions for waste/recycling in the cottage and no local area visitor leaflets other than some walks. We located some recycling boxes in the laundry room but these were overflowing so we could not use them. Our neighbours staying in the farmhouse called either Sykes or owners to ask if they should put the dustbin out on bin day as it was full and could not be added to. Heating controls are in the laundry but there are no instructions regarding this. We only found out as neighbours in big cottage phoned Sykes as towels weren't drying etc without heating. Unsure if the owners are unable to keep up with it all or just not interested in the comfort of their guests. Which is a shame as the properties on the whole are in a lovely location and could be very comfortable and inviting with a little more care. We had a pleasant stay but it could have been better. Not the standards we expect from a Sykes property.

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• Danielle - Verified booking

  Sykes Staff have been nothing but friendly and accommodating, they were not to fault for our unsatisfactory stay.

  The property however had dust webs left in corners (despite cleaners) and offered no QR code/Covid guidelines, no antibacterial hand wash or sanitiser (good job we took our own). We were greeted by a wasps nest by the front door obviously using the property’s roof. The door with its large double glass windows offered no privacy from passers by using the shared drive and communal laundry room given the fact the shower and toilet were right behind it which resulted in us having to hang a towel over the door. The pictures of the garden were misleading. It clearly shows a grass area which had been cordoned off and belonged to another property which only left the stoned area you see in the pictures which would have been fantastic if it weren’t for the fact they are not friendly to the paws of our fury friends which meant our pet friendly get away wasn’t in fact so pet friendly at all and his off lead play time went out the window. The directions to the property are not clear, even using ‘what four words’ we had difficulty. In the end we were forced to contact Sykes which then had to contact the owners who added another couple of steps to the directions. Frankly if it weren’t for the fact we had to rely on a family member for travel and our signal was so spotty we never would have stayed.

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• Martin - Verified booking

  The cottage is quite a good size for a 1 bedroom property.

  Access is 3/4 mile down a track. The track was fairly smooth but very dusty due to dry weather. Cottage is other side of yard from back of owners house but guests are free to use that area, which had a large table with a sun shade. Car parking is inside the yard, which had gates, or on the grass beside the track. The front door opening into a hall but normal access was through the french windows from the yard. The hall was useful for storage and a dog (if you have one) also had a cloakroom with a shower. The lounge/diner/kitchen was a reasonable size and seemed to have everything we needed. The TV had a Freestat box (not Freeview as in the description) so channel numbers all different. It was a small square TV and replacement by a 26 or 32 inch TV would be an improvement. Wi-Fi was available. The bedroom is quite small but had enough storage with a small wardrobe and a chest of drawers. The en-suite is a large wet room which has been been well set up for a disabled person. The property is set in beautiful farming countryside, with plenty of walks, including ¾ mile into the charming village of Hovington where there is a shop, a bakery and a cafe. There is good access to Ryedale and the moors to the north. Nearby Helmsley has lots of different places to eat and drink.

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• Karen - Verified booking

  Upon arrival at Stable cottage, we received a warm welcome from the owners.

  Once we entered the cottage we were disappointed. Thankfully we were only using as a base, so not planning on spending much time in the cottage. My husband is disabled and has problems with mobility, hence why we booked the cottage, wet room, disabled bar to hold onto by the toilet and all one level. The wet room you could hardly open the door as the bed was blocking the door, you could not even open the door half way! I have never stayed anywhere where the seating was so uncomfortable, so it was hard to relax,watch tv or read a book. The beds, it was like sleeping on boards, the bed linen was supposed to be white, but it gone that yellow colour, from where it had seen better days! On the surface it looked clean, but it wasn't, the lampshades had flies in them, cobwebs!!! If we had been there for more than 3 nights, I think we would have left and checked into a hotel or come home! We were really looking forward to spending some time on our own and relaxing, but we left very disappointed with the cottage and relived to come home.

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• David - Verified booking

  Stable cottage was an amazing place up a very long farm track.

  The area around the cottage was fantastic farm land with glorious views and good walks 1mile to Hovingham and a bit less to Cawton. Fantastic for our dog Binki. The cottage had all the equipment necessary for a weeks stay. Unfortunately the microwave was rather old and broke. The owners were very quick to replace it with a great new one. The washing machine was not usable without brute force to close the door,so we gave that a miss and did hand washing. On arrival it would have been very nice to find milk, bread, butter in a starter pack. Just enough to get a cup of tea. Fortunately I did get supplies in the village store before arrival,but all the other cottages we have stayed in have supplied basics. Would we go back to stable cottage? Yes it was a great place from which to explore the whole area around York and the moors. Philippa and Clive were brilliant hosts and very helpful, and informative about the surrounding area. Sarah and David Murgatroyd..

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