Villas In Thirsk

Reviews

What our customers say about their holidays

• Rachel - Verified booking

  This was our second stay at this lovely and luxuriously appointed apartment and we were pleased to see that our review from our previous visit (May 2023) had been acted on - kettle and pillow issues now resolved.

  There remain however several irritations in this luxury and not inexpensive apartment. There were 5 guests staying in an apartment accommodating 6 people. Only 4 towels, 4 bowls and no bedding provided for the sofa bed (this happened last time so we were prepared with our own bedding). Not equipping the apartment with basic crockery, utensils and linen for the maximum number of guests it accommodates is however inexcusable. We have been in the holiday letting business ourselves for over 20 years and always over supply on cutlery, crockery and glasses to accommodate the inevitable breakages. We also missed the following kitchen basics - bread board, bread knife, grater & chopping board. The Internet was non existent - we couldn't get the TV or anything to work without hot spotting to our phones. I see this has been raised in other reviews but remains an issue and difficulty for anyone needing to work whilst away. We also had the same experience as other guests in relation to parking. On arrival we parked our two cars in tandem in space 6 to unload. We did not use the other apartment vacant spaces, we were not blocking anything but within half an hour we had a nasty and passive aggressive sticker on our windscreen. Not the owners fault but I think the listing could be more explicit about the parking challenges on site, near the apartment and in the town generally. Had we not tandem parked temporarily unloading with a child and elderly parent would have been impossible. A suggestion perhaps would be to provide a disc for town parking for the use of guests - we have had this in the past in other properties we have rented and it certainly alleviated the parking stress on arrival.

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• Rachel - Verified booking

  Apartment 6 is FANTASTIC.

  It’s a wonderful and perfectly appointed apartment, in a stunningly beautiful (and secure) building. The pictures will give you a good idea of how lovely this place is - it really is as great as it looks - but in addition: Great communication from the owner - clear and timely instructions. The fittings and furnishings in the apartment are very high quality. It was literally spotlessly clean. The apartment is on the first floor, accessed via two wide flights of stairs in the extremely grand entrance hall. I am pretty sure there is a lift, but DO check this with the owner if this is important to you. We didn’t use any of the cooking facilities in the apartment as we ate out, but I would be confident it’s equipped with what you might need. The parking for two vehicles is at the front of the property, and clearly marked. It’s on flat gravel. The building entrance and parking is illuminated early dusk/dark and sensor lighting thereafter - you can see your car/s from the apartment. It’s very peaceful! It’s an easy 10/15 min walk into Ripon. We felt very safe in the area, even walking back fairly late at night. Loads of nice places to eat and drink in Ripon. It was quite busy, even mid-week. A large M&S Food is a short drive away, as is a Morrisons. We’ve been using cottages and apartments for short breaks for years, and this is by far the best place we have stayed. We’d love to go back - but it’s so lovely, we suspect it will never be available again!!!

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• Dale - Verified booking

  Beautiful building & a great location, close enough to the city to be convenient yet far enough away to be quiet.

  Private parking. The 2 bed apartment was spacious & modern & very well equipped. There was an iron but no board, no washing machine which we were aware of but there is a laundry service in the town centre. No hoover so guests can’t maintain the cleanliness. Guests are asked to strip the beds on leaving which is fine but what I did not expect to see was stained mattress protectors (although i believe that has been mentioned before!!) Also mentioned previously was the “Welcome Pack” Ours was a pint of milk!!!!! I believe there was a similar review re the welcome pack as well as the premium price tag. We also paid a premium for this apartment for a week in July , to say we were disappointed was an understatement. Usually we’ve been very fortunate with Sykes holiday rentals… Milk,Juice,Fruit,Jams,Biscuits,Beer,Wine & other local produce. We appreciate Sykes have no control of the above but there should at least be a minimum standard as some guests may not arrive until late in the evening.

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• Emily - Verified booking

  The property was beautiful and in a lovely place, it had everything we needed and was presented really well.

  We only had 2 issues, the first being parking. On the listing it states there's one space for the property and the rest are first come first serve - they aren't. We had angry notes left on our cars from residents stating we needed to move them. So we took the visitors spot and also parked across the road (just something to keep in mind if you have 3 cars) Also we booked our stay for 6 people and only enough towels for 4 were left out, the help feature on the app didn't work (not the owners fault) and the contact numbers sheet had been put in a cupboard, so we only found it on the last day. It just meant we had to go and buy towels which isn't ideal when it says they're included. We saw some comments about pillows being uncomfortable but this wasn't the case, everything seemed brand new and the main beds were lovely and very comfortable but the pull out bed was very hard so keep that in mind if you're using that. The internet and WiFi is also fine, no issues on our part. All in all a lovely stay.

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• Andrew - Verified booking

  The property is lovely, nicely furnished and in a good location for the many amenities of Boroughbridge, including pubs, shops and dog walks.

  However, there are a number of issues with it: - the worst one is the hit and miss nature of the WiFi. One could occasionally download emails and WhatApp messages and access Google and the signal was never strong enough to download newspapers, watch iPlayer or any other internet TV. It is the worst WiFi of any property we have ever stayed at. - the coffee machine would not work without descaling but the disc to enable this was missing. So we had no coffee for the entire 3 weeks. - there is no chopping board or breadknife, despite this being reported by previous guests. - the fitted sheet in the main bedroom did not fit the bed. It was too small to stay on overnight. We made two calls to Sykes early in our stay about both the WiFi and the coffee machine but nobody came back to us and both issues remained a problem throughout our stay.

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