Villas In Richmond

Reviews

What our customers say about their holidays

• Paul - Verified booking

  On arrival at the cottage, we discovered it hadn't been cleaned from the previous renter, several days earlier.

  It had dirty towels and bedding lying around with a rancid smell. We contact owner via mobile number provided, who firstly said Sykes hadn't sent him the booking, booked in March, followed by why don't we just go home and get a refund from Sykes. Ad we'd travelled with our dog, we thought it better to get this resolved, as travelling again so soon would up set the dog. Within about 40 minutes a lovely lady turned up to clean the cottage, but it was a bigger job than she first expected as the fridge was in a shocking, as was the bathroom and oven. As the cleaner said, she'd visited other cottages on site earlier that day to clean but had never cleaned this one. Nearly 2 hours later we were aeventually able to move our things in, and begin our little relaxing break. The garden is secure for dogs and the site itself is very relaxed and safe to walk around. The cottage needs a good revamp, the wet room needs sorted as black mould on silicon never looks good. Major concern was the smoke alarms didn't work, we know this as we burnt something and they never went off.

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• Jade - Verified booking

  Absolutely adore this cottage!

  ! It has everything you could need: comfortable bed & sofas after long days of walking, a fully kitted out kitchen (great for COVID times when eating out is more difficult) & a lovely free standing bath & shower for some relaxation. The small village of Keld takes you right into the Yorkshire Dales & is perfect for exploring. Lots of walks start from Keld to the surrounding areas & villages where you can grab a bite to eat in some great pubs/cafes. You are a short drive from some stunning locations such as Aysgarth Falls & Hardraw Force which are definitely worth a visit. The owners Stuart & Doris are lovely & are happy to help if required. Perfect cottage, perfect location & for us, a perfect holiday! Would love to return again one day!

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• Christine - Verified booking

  Cute 1 bedroom cottage.

  Very relaxing chilled out break had. Cottage was well equipped for our needs, really comfy bed, good TV with fire stick access to streaming channels. Great walk in shower (only issue was water drainage poor until husband unclogged drain). Freezer section on fridge - door not closing properly (probably needs defrosting). Instruction needed for cooker dials as not clear what symbols meant - had to google in order to figure out to use oven. Nice enclosed courtyard to sit out weather permitting. Visits to barnard castle, Eppleby, staindrop, high force, gainford, romalkirk, Middleton in teesdale, eggleston, ovington and Hatton magna. All in all a relaxing break - would return for peace and calmness.

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• Judith - Verified booking

  High Head is a lovely cottage in the village of Keld.

  Although small, it has been beautifully modernised so that it is well equipped with quality goods. It was a pleasure to stay in the cottage. There is parking directly outside the cottage and lots of wonderful walks literally start outside. One thing we missed was a garden so that we could sit outside. However there is a small community garden opposite. On a practical note there is no shop nearby. I did a 'big shop' in Catterick Garrison supermarket before arriving but I'm sure that there could be online delivery as well. The Community Museum opposite the cottage gives lots of insight into the history of the area so we enjoyed exploring the mining remains, as well as the waterfalls and footpaths.

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• Natalie - Verified booking

  This cottage was fabulous!

  It was beautiful, clean, comfortable, warm and with great facilities. We thoroughly enjoyed our stay and would certainly enjoy staying again. Booking with Sykes was very quick and easy, and I would certainly book again. My only complaint is that Sykes did not give me the full information of how to collect the key on arrival. I was just told to call the owner to collect it but when you get into the village there is absolutely no phone signal, and isn’t for miles. We managed to track down the owner in the viallage and sort the key, which worked out fine for us, but had he not have been there we would have been stuck until he got back.

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