Group Accommodation Apartments In The United Kingdom

Reviews

What our customers say about their holidays

• Tehseen - Verified booking

  We had a great time, 5 of us (2 adults and 3 kids).

  The kids all got their own rooms, so quite indulgent and we had 2 guests stay one night and we didn't feel like we were crowded. Maybe a few extra utensils and pans wouldn't have gone amiss but no big deal tbh. Whilst one of the other reviews noted the shared aspect with the owner downstairs in a completely separate flat, it was no problem for us and we were left to our own devices...we could use the pool as much as we liked without the hassle of having to book or share like some other places (and the kids could not be dragged out of it on most days). It had an exercise bike as well so I could keep watch on our kids in the pool and cycle at the same time, shower and then jump in with them..all with the ever present Smart TV screens. The massive TV in the lounge was great for us to settle with a good film after a good day out and exhausted from the pool..with Sky movies included. Closest beach is less than 5 miles away, an abundance of fish n chip shops, combined with trips to Whitby and Robin Hood's Bay, it was a good week, even with the rain on and off but that the British Summer for you - take some macs and don't worry about it. I think you'd be hard pressed to get the seaside and private pool combo for this price. Just make sure whoever stays at the top of the house isn't too tall as they'll likely bump their head in the eves. The only thing to note is that the listing says it has an EV charger but it doesn't and it was fine for me as Rob, the owner told me in advance. I left home without my cables to charge anyhow but found that the nearby Morrisons had a nice spot/fast charger if needed (whilst getting a cheeky coffee or breakfast). Oh and take extra towels or you'll be forever washing them if you're going in the pool a lot and if you're like me and don't like the noise of the machine clanking away when you're trying to relax then take some extras! Great place overall - would recommend.

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• Patricia - Verified booking

  Dirty throughout spent most of the week on the phone trying to get things sorted by the time Sykes reported the complaints about the cleanliness and the owner came out we only had one day left of our holiday .

  Would never rent this place again nor would I use Sykes promised call back when not received and I rang told the person was on annual leave don't their staff know if they are on annual leave the following day? Photos of the dirt sent to owner and Sykes were given excuses and told Sykes recommend the owner should offer a bonus to the cleaning team to encourage a good standard of cleaning. If I was paying over £300 every turnover I would be giving them a P45 not a bonus to clean the property. To add insult to injury because a member of Sykes staff forgot to inform the owner about the cleanliness problem when she sent someone to fix the broken shower door and she came on the Wednesday afternoon as we were leaving first thing Friday morning and we said there was no point in sending in the cleaners as we had been in there all week that it was our fault the problem was not rectified. When I spoke again to Joanne and said where were we supposed to go as it was a dreadful day and my friends husband is not in good health and disabled. After paying the best part of £1000 we were given a good will payment of £91. Well all I can say is the flat is situated in a fabulous spot and the outlook is fabulous but in desperate need of a deep clean and certain things replaced or repaired but after this experience we would never use Sykes again or book this apartment so we won't be losing out.

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• Nigel - Verified booking

  Totally understand the positivity of other reviewers regarding the 'quirky' feel of The Coach House, but - for a family of 5 - the usual bathroom and bedroom set up didn't sadly quite work for us.

  On arrival the house was very fusty smelling and we had to open upstairs windows and the kitchen door to help freshen things up (bought Fabreeze next day). Spoke to owner regarding this the second day, who was lovely, and explained cleaner had been away, but - when paying such a large amount - feel the initial impression should have been better. Welcome pack appeared to be some milk along with washing up accessories (when some reviews had mentioned scones and cream!) Whilst having pianos and a guitar is undoubtedly quirky we felt the property needed a bit of a revamp. Even the placing of the TV was on a wall where only one chair actually faced it! However, biggest issue was bathrooms. Only one room had a shower (sectioned off with rows of ear-splitting shells on strings!) and the immersion heater couldn't stretch to 5 short showers each morning so some of our boys had to shower at night to allow enough time to reheat overnight, which was a tad frustrating. For smaller groups who love old furniture and can manage a single shower (there is a bath in one bedroom, but it'll use all the hot water) The Coach House is absolutely fine and we absolutely LOVED SOMERSET. Hope the owners will take on board our feedback as with a few changes we'd be back again in the future. Thanks.

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• David - Verified booking

  I had a lovely stay at The Old Factory House.

  It’s quite a sizeable property and would be perfectly comfortable for six people. Everything was beautifully clean and tastefully decorated with modern appointments. The kitchen feels brand new and had all you could need if you want to cook your own meals. There is ample space for a family to eat as well. The lounge is huge with a great TV and comfy seating. I loved that it still has shutters instead of modern curtains. It’s not overlooked but I closed them every night just for fun! The bedrooms are large and again, nicely decorated. The bed I used was lovely and comfortable. The only negative thing about it was that there is some noise in the mornings as you are on a shopping street and delivering happens first thing. The bathroom is enormous! Fantastic huge bath and a rainfall shower. The property is perfectly positioned to visit Berwick. It’s literally in the middle of the town. It is over a Turkish restaurant which is a must if you visit. The food is amazing and literally right downstairs! Overall the property is highly recommended. Thoroughly enjoyed my stay and hope to be back next year.

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• Matthew - Verified booking

  Oxford House is an absolutely beautiful property in the heart of a vibrant village.

  There are wonderful pubs within a two minute walk, we returned to the Royal Oak three times and the food was divine each time. The Ship Inn (top and bottom) are also old favourites. The butchers never disappoints, particularly wonderful sausages if you fancy a night in and an easy meal. Tesco’s and Sainsbury’s deliver too so it makes your shopping stressless. It’s incredibly spacious and well equipped with everything you could want for a week away. The beds were like sleeping on fluffy clouds. Although it is on the main village road the secondary glazing cuts out all of the general noise to the point that we opened a panel up as we could not hear the church bells ringing next door and the evening practice session was wonderful. I rather like waking to birdsong and horses being ridden past but if you prefer silence you’ll get it. The only possible downside I can think of (and it’s certainly not a deal breaker) is that the towels could be bigger, it made for some interesting dashes from bathroom to our respective bedrooms! We look forward to returning.

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