Holiday Apartments in Helston

Reviews

What our customers say about their holidays

• Nigel - Verified booking

  This is without doubt one of the nicest holiday properties you could ever wish to stay.

  The attention to detail by the owners is exceptional and the 'little touches' set this apart from other properties we have stayed in. Along with a welcome pack, we were provided toiletries, pampering kits and everything else we could need. The standard of the finish is amazing, lovely big bed, quality bedding etc. The bathroom is great, with a super shower! We would have given The Stanneries a 5* review but there are a couple of things which slightly took the gloss off of our stay, which are nothing to do with the standard of the property itself but should be pointed out. The flat is situated right on the junction of the 2 main streets in Helston so there is a fair bit of noise from traffic and pedestrians. The Guild Hall us directly opposite and has the 'Town Hall clock' which chimes on the hour all through the night, a lovely feature but unfortunately it is only about 10 yards from the bedroom windows. Expect some noise from people leaving pubs etc. Parking is a short walk away in Wendron Street but be aware you need to get your ticket before 8.00 (only £2 for whole day) or you could get a fine. All in all this is a lovely property and everything you could need is provided, many thanks to the owners and Sykes Cottages for a very nice short stay

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• Eve - Verified booking

  This was our second stay at the Stannary and gave to admit that after our fabulous first stay we were disappointed.

  The apartment was not is a clean state, there was lots of dust on top of picture frames, four frames, skirting etc. there were marks on the walls as if a fizz pop had exploded and the bathroom had been ‘surface’ cleaned but when sat in the bath and looking up the shower & poles were dirty. When I went to put a wash load on, the cupboard door fell off because it was only attached by a magnet and the door had come away from the door hinges. As we were worried this would fall off and injury our daughter or our dog, my husband went to the DIY shop over the road and bought things to fix it with. On another note, it would be helpful to have the address and postcode of the apartment clearly stated in the handbook in the section about where the nearest hospital etc is. My husband had a stroke on the Tuesday morning whilst eating breakfast and when I dialled 999 I was unable to find the information needed. Thank you. Eve Andrew

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• Jo - Verified booking

  The property is lovely and truly comfy but there are a couple of things which could do with looking at.

  The heating is very complicated and it looked like the thermostats were locked and so couldn't actually turn the heating on. We did use the log burner a lot which was very handy. The cooker didn't work and when we tried to turn it on then it would trip the electrics which wasn't helpful when we were trying to cook. There is one window in the dining area which doesn't close properly so it does let a draft and noise in. Although we got the TVs to work it is very much a pain to log into the players when you don't have accounts for these things. I think older people would struggle with this. Also, while we understand the time of year but the stairs leading up to the apartment could have been swept as there was a lot of moss balls on the steps and the little courtyard which made things a little slippy. These are the things that made me give 4 stars, otherwise the stay was lovely.

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• Sarah - Verified booking

  Flat had dog smells on all rugs & in both bedrooms so clearly previous customers have allowed dogs in bedrooms.

  Hoover also stank of dog. Master bed had numerous dog treats left under it. Maintenance man there several days but no communication - we had to dodge dynorod & the entrance left with a bin over where the floor had been taken up & the smell of raw sewage for 3 days. Noise from the high street was horrendous from the various bars & nightclubs Thursday - Monday which was then taken over by traffic noise & delivery lorries. Had the door buzzer pressed by drunken people passing by during the early hours. Had to purchase earplugs but even with these , we had little sleep. Flat was very warm but couldn’t open the windows due to all the noise outside. Fan in bathroom isn’t powerful so after showers , the room is wet through. Tv in front room is very temperamental Basic cooking equipment. Car parking also horrendous - an extra expense after an overpriced & disappointing accommodation.

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• Vikki - Verified booking

  Recycling options IN the flat would be preferable.

  The heating was an issue. As in, we couldn’t turn it off completely and the flat was BOILING when we arrived. And never were able to turn it off to zero during our stay in July. On the up side, we loved the complimentary beer,popcorn and shower gels/soaps. The flat was tidy and fairly clean. Duvets were too much given the central heating options.. so sheets would be good too. No views whatsoever out of the windows, which were filthy but clearly difficult to access and so clean. (Seagull and Pidgeon poo) Advice on how steep the staircase is would be a good heads up too. I have cancer and the stairs were a struggle. Super Steeper than the norm.. but I managed ish. Thank you for the teas and coffee sachets.. All in all in served it’s purpose. And for that we are thankful. TVs in each room was a blessing too. Thank you

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