Holiday Cottages With Hot Tubs In Polzeath

Reviews

What our customers say about their holidays

• Ruth - Verified booking

  I had my 75th birthday here with hubby, two daughters, one son-in-law and five teenage grandchildren.

  The location is superb for surfing beaches a short drive away, King Arthur’s castle ruins and amazing new bridge. Etc. The house exceeded our expectations in many ways but in a couple of others didn’t. However the owner, who lives next door was always on hand to answer queries and more than ready to take on board our suggestions. We were only his second guests since he took it on and so was keen to hear any slight quibbles and to put them right for future guests. The info from Sykes about the house was a bit misleading with the Covid instructions. They said there would be no cushions on the sofas and that there would be no games, maps, books etc. All these things were there so we needn’t have brought our own. It also states that there is a beach 200 metres away! No there isn’t! The sea might be but not a useable beach. Also we assumed, wrongly, that as it is a big house it would have a reasonable size garden. So we brought a gazebo but there was nowhere to put it up. The outdoor space is tiny with the hot tub taking up half and a BBQ and two benches with small table the rest. So if you have a BBQ meal you really need a table and chairs to eat it at outside. The hot tub is a luxury but we felt a garden dining set would be more useful. Also there is nowhere outdoors to dry wet swimmers, towels or washing although an electric drier and clothes horse indoors is provided inside. A rack for wetsuits is outside the front with a hose which is handy. The house itself is very well appointed and tastefully decorated with no lack of seafaring themed ornaments and wall pictures. The kitchen fantastic for catering for large numbers and a very comfy lounge. All bathrooms are great with endless hot water for those after beach showers, even all going at once! The bed I was in did sag in the middle rather and gave me a backache for the first half an hour each morning but maybe my age had something to do with it. Matt the owner was so friendly and helpful that I don’t want to upset him but felt that these comments might help those people thinking of booking up at Trevena Lodge. Oh and the view from sitting on the loo in my en-suite was the best I have ever experienced! We managed to avoid the crowds to avoid the Covid and altogether we had a super holiday and I had a memorable birthday!

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• Emily - Verified booking

  Fantastic week over Easter in this gorgeous house in a perfect location.

  As a big family of 8 we can struggle to rent holiday places which are big enough, right amount of beds, bathrooms and dinning table, but this place had it all….. 3 toilets! A must for a big family, spacious bedrooms and large dinning table for dinner and lots of family games, and all with a beautiful view of the beach and sea. The kitchen had everything we needed, the 2nd TV room was great for when the football was on (Only the boys wanted to watch that) The hot tub was a hit, even the cold bath was used by the kids! It was everything we needed and more. The host was fantastic, with a very detailed welcome e-mail, and a hi, we’re here if you have any issues check-in, and happy to say we had no issues, we loved the whole week. The kids LOVED the beach right on the door step, the husband was even more impressed with the pub on the edge of this beach (Mermaid Inn) which had some lovely bar snack, perfect for munching on after hours in the sand and sea. Newquay town center is only a 15-minute walk along a beautiful coastline with a number of other coves (beach, Sea and pub/restaurant) The town itself had a number of high street shops as well as independent shops and bakery. The harbour beach was a favorite for the little one, as there were no waves, we did try a bit of crabbing, but didn’t manage to catch any. The older kids did some water sports with Newquay Activity centre - Coast steering along the cliffs which they LOVED and some surf lessons on Fistral beach, which has sightly harsher weather conditions then the other beaches, I believe perfect for surfing, not that I tried it myself! there has since been chatter about buying a surf board! We did walk the other way along the costal path to Watergate Beach, which again was beautiful, loads of facilities and some very nice freshly made pizzas. We did a day trip to the Eden project, and the zip wires they had on offer, which was only a 30 min drive away, apart from that we stayed local as there was so much to do, and we didn’t even get around all the different beaches! Looking forward to coming back next year

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• Ali - Verified booking

  The issues I had with the experience: - Someone from your team accidentally wrote my email down wrong in the info to the property owner, however had the correct email to send me booking confirmations.

  When I called to discuss (an issue I don’t remember now) your colleague realised and said they had then corrected the email. I then never received a welcome package for. I then found after being at the property for a few hours, this wasn’t the case, the email was still recorded incorrectly, and the info pack had been bouncing due to incorrect email, and I hadn’t been contacted to rectify the issue. on our check in day we realised after searching the whole property there was no welcome pack, and I spent the next hour and a half (until 7pm) calling your company trying to resolve it, but somehow the issue was still unresolved even though my email was on file with your company, and you had my number. I then couldn’t get through until much later than it said your office was open the following day, and when I finally got the email at 3:20pm(on the Sunday), it meant we missed out on using the spa facilities, and having any Wi-Fi or really phone signal & 3g, for 24hrs. - The next issue (that is maybe more to do with the property owners), was the sauna was not working for the entire time we stayed at the property, except for about 30 minutes on the second evening after many attempts. We kept trying various different options Almost every hour for days, to find out it was broken and needed repair. This is obviously very frustrating and took up a lot of time energy and stress into the holiday. Now I understand this wasn’t intentional, but I feel it’s more than fair to be compensated for the issues that we did everything we could (and more) to resolve. We feel a partial refund of £223 (the equivalent of only 1 day of 7, even though we only stayed for 4 nights) from our payment of £1557 is a very fair solution and the very least we feel is fair, as it genuinely put a lot of strain, issue and restriction on the holiday as a whole.

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• Marion - Verified booking

  Our family consisted of 8 adults and a dog and we had a fabulous stay.

  We knew the house was going to be lovely but it was even more impressive in real life. The master bedroom, dressing area, ensuite and terrace were all amazing with so much space. Given the top quality furnishings throughout - the sun-loungers on the private terrace could do with upgrading. The kitchen/family room was again very spacious and great for relaxing with the dog. It was really well stocked with mountains of plates, bowls, glasses, cutlery etc and huge pans suitable for cooking for 8 adults. A couple more easy chairs would have been nice as this is where we tended to gather to play our games etc (as we had a dog). Although we didn't use it much, the pet free lounge was very inviting. The utility room, wet room and dog room with stable door were fab. This house is immaculate and the best dog friendly accommodation we have ever stayed in with no 'doggy' smells. The outside area was lovely with great views and the hot tub was a huge hit with all the family. Lots of comfortable garden seating and sturdy picnic table but a bit snug for 8 adults. With having a young energetic dog, we felt that the perimeter fence could have been more secure - but we understand that with the size of the garden this is a large job. We were surprised to see that Prysken had been rented out despite the website saying that it wouldn't - our dog escaped twice as Prysken had left both their outside gates open. The house is ideally situated to visit Padstow, Trevone, Harlyn and Constantine beaches and we made use of the bodyboards, surfboards and wetsuits provided. We would definitely recommend the house and the surrounding area for a fabulous holiday.

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• The A Family - Verified booking

  We, being four adults and four children under 6 stayed at Treveth Lowen in August 2021 and had a fantastic time. The time was spent surfing at nearby (5 minutes drive) Polzeath, water skiing at Rock and exploring the locality with several trips to Padstow and the "other side" of the estuary.The property is very well laid out with a large kitchen, two bedrooms and a bathroom on the ground floor. On the first floor there are two further double bedrooms (one of which is en-suite) and a large living room with stunning views over Polzeath and the sea beyond. There is a large garden, perfect for the children to play whilst preparing for the day ahead or winding down after a long day.The property is ideally located being close to Polzeath but out of its hustle and bustle, equally it has excellent access to main roads, ensuring the county's famed beaches, towns and villages are easily reached.We had a wonderful time at Treveth Lowen and highly recommend it to anyone looking for a holiday in Cornwall and is seeking a tidy and comfortable house in a stunning and ideal location.

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