Log Cabins with Hot Tubs in Wales | Late availability cabins

Reviews

What our customers say about their holidays

• Melanie - Verified booking

  This Spa could be so much more.

  I really don't know where to start. My stay consisted of myself, husband child of 12 and 2 elderly parents (in their 80s). After a speedy, courteous check in we were shown by map where our lodge was situated, (note to anyone with a disability the parking can sometimes be a distance from the car parking area to you lodge) was even more of a headache when you have to unpack and make 10 journeys with all you luggage!! Initial look of the lodges and surroundings were really lovely, and well presented. However when we started to unpack and put things away, we immediately noticed that the kitchenette, that is advertised is merely a micorwave/cooker toaster and kettle (how you are supposed to prepare a meal in this was mindboggling), that said there were insufficient plates, bowls etc, no larger bowls to cook anything in microwave/cooker, no chopping boards, sharp knives, wooden spoons, even a tea towels was none existent etc you get the picture like nothing!! I asked reception for these utensils - response was microwave was solely for warming food up?! I did state that it was a microwave/cooker but was informed that they didn't have anything like this, we were given more crockery, and they tried with larger pasta bowls but that was it. We then noticed we didn't have any robes to use the spa, so again went to reception and asked, housekeeping did bring some along and apologised stating they would bring some of the slippers the next day, this never happened! The lodge looked dirty cobwebs in the shower areas, cigarette butts where the hot tub is (at the back of the lodge), there was a brush and dust pan no hoover to clean any spills up. I asked housekeeping how did we get our towels changed I was informed that we had to ask for housekeeping and they would sort this. This never happened. In my parents room there was no blind/curtains at their bedroom window - not what you want when undressing etc - again went to reception this was rectified the next day. The mess from the drilling on the wall was never cleaned away bits of brick dust etc on the floor and nothing to clean it away with again asked for housekeeping never came. Now into day 2 of our 7 night stay and we had a blocked drain in our walk in shower room, the water was pouring into the lounge area, which we had to mop up with towels, my husband spoke to 4 members of staff over 2 days to ask for this to be rectified, and for all the dirty towels to be removed and given clean ones - shower drain was eventually unblocked however the towels were simply pushed into the other corner of the bathroom and no clean ones replace nor did the housekeeping clean the bathroom from the dirty water!! I had to carry all the dirty towels to reception collect clean ones and raise my concern that this was not good enough! We again spoke to staff that they was a leak on the kitchen sink and the en-suite bathroom sink no-one came, and to be honest got sick of going back and forwards to ask for clean towels. At no one given time did any member of housekeeping refresh clean towels, mop the floors hoover around or remove the rubbish ( I may add that there was nowhere to place you household rubbish so once again my husband had to carry and find a larger kitchen bin which was situated around the kitchen area of the spa)!! At the end of our stay another visitor had disposed of there household rubbish pizza boxes etc was strewn all over the lawns in front of us and seagulls and birds were feeding at a frenzy! There was ants and on our 5 night stay when looking at how bad the leak was under the kitchen sink, noticed we had had a visitor in the form of a mouse!! The spa itself was lovely and so were the staff we had encountered, however our stay was really spoilt due to the lack of cleanliness, and constant back and forth with reception. Would never return no would I recommend.

  Read more less >

• Jacqueline - Verified booking

  Myself and my husband went for a short break.

  The accommodation had everything you need for this. Lots of cooking equipment but no instructions how to use any of it ( we did not use anyway). We took teatowels, soap, shampoo, etc but, this is all provided, even though not listed on itinerary. The description of the accommodation was accurate but nothing to say about steep climb up from road if you are walking. The area itself is beautiful, green an lush, went on some lovely walks but again, a lot of ascending inclines. The farm has a menagerie of animals who all come to say hello, particularly Sylvie the cat and mabel, a new foundland, both indulging in having a fuss. Ceri is lovely, willing to help with anything and full of information about the area. We purchased pork pies from her which were amazing- we bought some home too, along with some goat burgers. Could do with a list of produce and prices left in accommodation as they do not have an actual shop. Tha accommodation is quite compact but enough for 2 people. The shower room/ toilet is right next to bed and you cannot open door properly to get into it. We reported the outside lights not working which Ceri came to look at same morning. The hot tub we only managed to use once because of weather, it was great to ease weary bones but, could do with shelter overhead to enable more use. We had not tried this kind of holiday before but would definitely recommend, would like stay in a cottage next time though. Overall, had a lovely few days in beautiful area.

  Read more less >

• Caroline - Verified booking

  The lodge was immaculate and our stay was very comfortable.

  The facilities and extra little touches that the owners supplied made our stay all the better. (such as the welcome pack, cleaning products, soft furnishings, good amount of cutlery and cooking utensils). We did have a little trouble initially to get the grill to work on the oven, however I found instructions online! We very much enjoyed the use of the hot tub and felt it was nice and private whilst we were using it. It was especially welcomed after a terrible 6.5 hour journey to the lodge (that should have taken just over 4 hrs!) The deck could be easily secured with the extra fencing the owners had added at the top of the steps so whilst we were using the hot tub, we were reassured that our dog would not escape! It was also good to have the barrier between the lounge area and the kitchen as well. The guide book with recommended places to visit etc was very useful and we used this to locate the 3 beaches we visited as well as the local shop! I would (and already have) recommended this lodge to family and friends. We would also consider rebooking this accommodation in the future.

  Read more less >

• Mr Rewse - Verified booking

  I booked this on a whim for a weekend away in Wales and I couldn't be happier with my decision. The property is in a wonderfully beautiful part of Wales, and well kept with guest needs clearly considered by the owner. The log burning hot tub was delightful, and the cabin itself was a well planned space with everything you could need for a short stay. Being able to take my dog was exactly what I wanted, and there was a space we could easily fit his bed in out of the way. The location itself is quite isolated, but there is plenty around within a relatively short drive, and iconic areas such as snowdonia and anglesey are easy day trips. Be prepared for narrow, winding, and steep country roads, but the scenery is absolutely worth the effort of driving there. The owner Angharad was a brilliant host, and very accommodating - we were there during lambing season and lucky enough to meet two newborn lambs after I asked if it would be possible. My partner and I would both love to come back here at a later date, so if you're considering it I would strongly recommend it!

  Read more less >

• Emma - Verified booking

  We had an absolutely lovely stay in our lodge, the facilities and location are absolutely stunning and I would definitely recommend to anyone.

  Just a couple of issues we had, the lodge was generally clean but there were quite a lot of cobwebs in corners and doorways when we looked closely, a little more attention to detail with the cleaning would be good. We were celebrating my friends hen do and we're disayri find out that on both nights of our stay the cocktail bar was booked for a private function and we couldn't use it. This was not mentioned to me when I booked and if we've paid to use all the facilities then we should be able to, it's not cheap to stay here. And finally on our first morning we went to the restaurant for breakfast and the man greeted us and asked for our lodge number and my name. As there were no menus and prices anywhere we then questioned whether this breakfast was included as part of our stay. When we were finished we asked a waitress who told us it was £14.95 each. This should really be advertised as we would not have paid this had we known.

  Read more less >