Holiday Apartments in Kendal

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  Unrelated to this property, Sykes had already cancelled our original booking due to a leak, no apology cancelling so late on, we were left with trying to find an alternative.

  We found that Helton Fell was available for the same period. The property itself is very centrally located, in the middle of the high street so easy access to everything in Kendal. It's well equipped, well finished, little extras like a Bose Link where you could play music was great. Very clean & tidy, plenty of seating which is comfortable, no shortage of kitchenware, plates, cuttlery, glasses etc. overall it was a great property. Our main issue, which to date we are still waiting for Sykes to acknowledge our complaint & confirm how they intend to deal with, the listing says king size bed in the main bedroom with zip link in the other bedroom that can be made up to a kingsize bed, neither are correct. We called the owner to see if we were doing something wrong, she confirmed that they are 2 twins, neither are or could be kingsize beds. It wasn't a big issue but on reviewing the listing the pictures had been taken to suggest the main bedroom was a kingsize bed, this is a deliberate mis-sell / false marketing of the property which I called out to Sykes, I asked for this to be logged as a complaint, to date we haven;t heard from Sykes, haven't had a complaint reference so assume they simply don't care & are happy to do nothing about it! The owner was lovely, exchanged a bunch of phone calls & she was always at the end of the phone & offered info when we asked. I would recommend this property as it really is a lovely, clean & comfy apartment but you will be staying in single beds.

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• Chloe - Verified booking

  We had a wonderful stay in Kendal.

  We booked last minute and I hoped that the listing details would be as good as they sounded - and they absolutely were. The apartment was so welcoming, comfortable and filled with fittings and furnishings that showed that the property is loved and cared for and the finer details have been carefully considered throughout. It’s so nice to come somewhere that has lovely crockery, cutlery and most importantly good mugs!! The apartment was spotless from top to bottom. Kendal is the perfect base to explore the lakes from. We certainly made the most of our National Trust membership and tagged in plenty of other adventures along the way. Although the property doesn’t have a designated parking space, this was never a problem. The 3 day parking permit which can be bought so easily from the machines, is such a good initiative by the local council. If you are visiting, this is a definite must do! The weather was hot when we first arrived so we had to have the windows open at night to start with, there was some noise from the high street into the night but it wasn’t the end of the world. When the windows were shut there was none! Some lovely places to eat and drink in Kendal. The welcome book was a great help to get us started and we wandered and found even more. I would certainly return to the property and recommended to family and friends when we got home. A much needed, enjoyable break, was underpinned by the superb space at Helton Fell. Thank you!

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• Adrianna - Verified booking

  We loved staying here!

  Honestly everything about this property was perfect (the location, how spacious it was, the comfort of the beds, the kitchen, the views, everything!) and it would have got 5 stars if it wasn’t for the cleanliness. It was the first thing my 8 year old sister noticed when we arrived. There was crumbs in the kitchen on the table and chairs and a lot of the crockery was not clean :( There was hairs in the shower and dog hair in the bed that we noticed on the day we arrived as well. It wasn’t nice getting out dirty crockery and having to pull hair out of the bed. Another small thing to be aware of is how thin the walls/ floors are. We could hear the neighbours from underneath so much it seems like they were in the same room. As mentioned above we were travelling with an 8 year old and when she’d be playing and running around after dinner at 7/8 before bed the neighbours would be banging on their ceilings yet they would be up to really late hours way past midnight keeping us up with loud noises and talking/laughing. Whenever they slammed their doors shut it would quite literally shake the walls in our bedrooms. But as we were out most days this was only a small thing that became an annoyance at 11pm/12am when we wanted to get off to sleep and were being kept up (the little one went to sleep earlier and did wake up a few times because of how loud the neighbours were).

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• James - Verified booking

  We LOVED this property !

  We spent a week here and it was exactly what we needed. we are a family of 4 and we had plenty of room and space for all of us. The main areas like the kitchen, dining and living room had loads of space to sit and relax. Having roku on the tv was great for winding down in the evening. The location is also perfect for tourists to the area, as its a 5 minute walk into the middle of Kendal. There was plenty of space to keep our clothes. You can really tell that the owner tried to provide as many of the important things as possible to make it convenient. Also the bathroom was wonderful, warm and the bath tub is humongous! My only gripe with the property is that the 2 larger beds were really hard to sleep on. The mattresses were very solid, and we kept waking up with sore ribs/back. The single bed was perfectly normal. I hate to even mention it, and it doesn't overshadow our experience staying here. If it weren't for the mattresses, this is the perfect property for anyone to stay in! and we will definitely consider this for future visits.

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• Joanna - Verified booking

  Helton Fell is a great location in the centre of Kendal.

  Right opposite one of the best pubs in Kendal and a Tesco Express! The drop off point is right outside the entrance to the apartment; handy on arrival and departure. There are 2 sets of stairs up to the apartment, but we were prepared for that. The nearest car park is at the back of the property - 2 mins walk away. We were able to use our parking ticket for 7 days at many of the Southern Lakes car parks in and around Windermere, Grasmere and Ambleside which was a bonus having paid £35 for each car. The beds, linen and high spec of the property is notable, especially bathrooms and kitchen, which is well laid out and good for those like us who enjoy cooking. TV and WIFI access v good. The windows in the lounge area add a lot of natural light which is fabulous as well as good views, considering location within a town centre environment. Jayne was v helpful with our questions and the communication before and during our stay was extremely accurate and responsive. Thank you!

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