Holiday Apartments in Kendal

Reviews

What our customers say about their holidays

• Catherine - Verified booking

  Unrelated to this property, Sykes had already cancelled our original booking due to a leak, no apology cancelling so late on, we were left with trying to find an alternative.

  We found that Helton Fell was available for the same period. The property itself is very centrally located, in the middle of the high street so easy access to everything in Kendal. It's well equipped, well finished, little extras like a Bose Link where you could play music was great. Very clean & tidy, plenty of seating which is comfortable, no shortage of kitchenware, plates, cuttlery, glasses etc. overall it was a great property. Our main issue, which to date we are still waiting for Sykes to acknowledge our complaint & confirm how they intend to deal with, the listing says king size bed in the main bedroom with zip link in the other bedroom that can be made up to a kingsize bed, neither are correct. We called the owner to see if we were doing something wrong, she confirmed that they are 2 twins, neither are or could be kingsize beds. It wasn't a big issue but on reviewing the listing the pictures had been taken to suggest the main bedroom was a kingsize bed, this is a deliberate mis-sell / false marketing of the property which I called out to Sykes, I asked for this to be logged as a complaint, to date we haven;t heard from Sykes, haven't had a complaint reference so assume they simply don't care & are happy to do nothing about it! The owner was lovely, exchanged a bunch of phone calls & she was always at the end of the phone & offered info when we asked. I would recommend this property as it really is a lovely, clean & comfy apartment but you will be staying in single beds.

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• Alison - Verified booking

  First impressions were good, but sadly that’s where it ended.

  It would be a good idea to wash the bedding and towels in a non-bio, non-perfumed detergent as I spent my entire stay itching as soon as I got into bed, so didn’t sleep during my time there. The bedding also needs changing, when I stripped the bed upon departure as requested, there were many questionable stains on the duvet and mattress protector. The sofa and armchair also need replacing, as they’re old and now uncomfortable. This meant, there was no comfortable place for me to sit or sleep, which was far from ideal. The whole place needed a deep clean e.g. there was still curry split from the last occupant in the microwave and their hair in the bathroom. The flat is on the top floor, up 2 steep flights of stairs, so think about how much you bring with you. The lack of parking and the one way system is also something you should consider. Leave yourself a minimum of half an hour to walk back to your car and navigate this system on the day you’re checking out. Also, although the location is great in the day, who knew at night Kendal “comes to life.” From around 10pm-1am the Tesco Extra opposite becomes the hangout spot and there’s a lot of shouting, so pack earplugs! Also, pack an eye mask as the blinds don’t fit well either. There is no reception, only an emergency contact number. As none of the above constitutes an emergency, I had no one I could contact about these matters. Sadly this was not the restorative trip I’d hoped it would be.

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• Chloe - Verified booking

  We had a wonderful stay in Kendal.

  We booked last minute and I hoped that the listing details would be as good as they sounded - and they absolutely were. The apartment was so welcoming, comfortable and filled with fittings and furnishings that showed that the property is loved and cared for and the finer details have been carefully considered throughout. It’s so nice to come somewhere that has lovely crockery, cutlery and most importantly good mugs!! The apartment was spotless from top to bottom. Kendal is the perfect base to explore the lakes from. We certainly made the most of our National Trust membership and tagged in plenty of other adventures along the way. Although the property doesn’t have a designated parking space, this was never a problem. The 3 day parking permit which can be bought so easily from the machines, is such a good initiative by the local council. If you are visiting, this is a definite must do! The weather was hot when we first arrived so we had to have the windows open at night to start with, there was some noise from the high street into the night but it wasn’t the end of the world. When the windows were shut there was none! Some lovely places to eat and drink in Kendal. The welcome book was a great help to get us started and we wandered and found even more. I would certainly return to the property and recommended to family and friends when we got home. A much needed, enjoyable break, was underpinned by the superb space at Helton Fell. Thank you!

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• Joanna - Verified booking

  Helton Fell is a great location in the centre of Kendal.

  Right opposite one of the best pubs in Kendal and a Tesco Express! The drop off point is right outside the entrance to the apartment; handy on arrival and departure. There are 2 sets of stairs up to the apartment, but we were prepared for that. The nearest car park is at the back of the property - 2 mins walk away. We were able to use our parking ticket for 7 days at many of the Southern Lakes car parks in and around Windermere, Grasmere and Ambleside which was a bonus having paid £35 for each car. The beds, linen and high spec of the property is notable, especially bathrooms and kitchen, which is well laid out and good for those like us who enjoy cooking. TV and WIFI access v good. The windows in the lounge area add a lot of natural light which is fabulous as well as good views, considering location within a town centre environment. Jayne was v helpful with our questions and the communication before and during our stay was extremely accurate and responsive. Thank you!

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• Robert J - Verified booking

  Very cosy top and attic floor flat right in the heart of Kendal.

  Therefore within a stone’s throw of shops and numerous restaurants and pubs. Parking fairly easy at reasonable long term rates in Dowker Street Car Park which is right behind the property. Everything clean and functional although agree with reviewer who pointed out lack of blinds/curtains in sitting room and especially bathroom seems a little incongruous. Also worth pointing out 1. A scaffold to the front is present at the moment. This had no effect as no work was in progress but might make the lack of window blinds acute were work to be conducted 2. Access is by 39 steps which might challenge the less mobile. Probably not possible to make adjustments. 3. Recycling restricted to cardboard and paper although there are other places nearby that can accommodate this need Would book again if only because location is unbeatable and the property is clean, well-equipped and of some charm.

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