Villas In Paignton

Reviews

What our customers say about their holidays

• Anthony - Verified booking

  Review of Tidal Reach Holiday Stay Our stay at Tidal Reach was unfortunately marred by several issues that significantly impacted our holiday experience.

  Arrival and Parking: Upon arrival, we were greeted by scaffolding at the front of the property. This not only limited the parking space but also made it impossible for me to exit my car using the driver’s door due to the shared driveway with another holiday flat. As a result, I had to park off-road, which was quite inconvenient. It would have been greatly appreciated if we had been notified about the scaffolding in advance. Accommodation Issues: The bedroom floor was quite slippery, making it uncomfortable to walk barefoot or even with socks on. Additionally, the bed was extremely firm, causing both my wife and me to suffer from backaches throughout our stay. This was a major downside as it affected our overall comfort and rest. Dining and Kitchen Facilities: Although the flat was advertised as suitable for four people, there were only three dining chairs available. Thankfully, there were only two of us, but this would have been problematic for a larger group. The kitchen, while well-stocked (over-stocked) with utensils (including eight saucepans, three slicers, two whisks, and three strainers), lacked essential storage space for fresh food and tins. As a self-catering flat, it was surprising to find no storage cupboards or even a breadbin, which made meal preparation and storage quite challenging. Information and Amenities: There was a noticeable lack of information regarding local services such as emergency doctors and dentists, etc. which would have been helpful. Additionally, there were no instructions on how to use the oven. As we are accustomed to a gas cooker at home, we struggled to figure out how to operate the electric oven provided. Guest Interaction: Normally, guests are greeted either upon arrival or within a couple of days to ensure everything is satisfactory. This was not the case during our stay. The only time we met the owner was on the Friday evening of our stay, when he knocked on the door to inform us that the cleaner would be coming in the next day. He did not introduce himself or inquire about our holiday experience. This lack of friendliness and engagement was disappointing. I would suggest the owner take some lessons from the Hotel Inspector on how to be more welcoming and attentive to guests. In summary, while Tidal Reach has potential, several aspects need improvement to enhance the overall guest experience. Better communication, more comfortable bedding, adequate dining seating, proper kitchen storage, and comprehensive information about local services and amenities would make a significant difference.

  Read more less >

• Joanne - Verified booking

  Clean property with just about everything you need provided.

  Parking available, secure outdoor spaces too, house is quite close to seafront etc you can see over the houses to the sea from the bedroom. A little clarity as to where the access door and key safe are reached from would be good, as from the pictures I wasn't certain but was OK on the day. I didn't find a toaster but there is the cooker grill. A dvd player would be a nice touch for families. There is WiFi but reaching the signal from the main house was just about manageable on the laptop but not from our phones. Not quite strong enough signal. Be aware that you have to come downstairs from the bedroom if you need the bathroom in the night. The stairs open up into the bedroom, so may need a travel staircase if you have little ones. There was no carpet on the stairs but maybe that is in progress as stairs woodwork looked new but needed finishing. Everything else was good though and these things didn't really impact our stay. Looked mostly recently refurbished and decorated to good standard. Lovely kitchen and bathroom. Clearly a lot of effort has gone in to providing a lovely place and things needed to make for a good stay. Really enjoyed our stay.

  Read more less >

• Susan - Verified booking

  Overall we had a lovely stay, positives include the location which is excellent and car parking a real bonus.

  The apartment was clean and comfortable and had everything we needed. However there are a few minor issues that let the property down: in the main bedroom neither the cupboard door or the en-suite door shut properly, we only had one remote control for the two TV's in the bedrooms, neither toilet flushed particularly well, there was a residual unpleasant odour in the main bathroom to the extent that we had to purchase air fresheners (we noted from the guest book that this was being mentioned over a year ago). However the main inconvenience was that the code that Sykes provided for the keypad on the main entrance door was incorrect, which after a long journey was really annoying. Fortunately another resident came to help us and he advised that the code we had was a number of weeks old, and he very kindly told us the new code (all of this happening while we were on hold to Sykes).

  Read more less >

• Darren - Verified booking

  The property in general was fantastic.

  Had everything we needed and a great amount of space, with a perfect location. The only downsides were 2 things: seeing the scaffolding when we arrived & seeing straight through to the other apartments kitchen. We surprised seeing the scaffolding and perhaps we would have expected to be given notice it was there. It didn't affect us overall, I just had to remember to duck. One of the reasons we booked here was the garden but perhaps we didn't appreciate the layout with the other holiday property. It was how their kitchen looked directly to the garden quite noticeable after sunset. Garden was lovely though. We also booked this property as it stated no pets as at a previous holiday property there was waste left in the garden. We hope this remains the case as it was great space.

  Read more less >

• A previous customer - Verified booking

  We really appreciated all the extra things in the cottage, especially in the kitchen, to make life a lot easier on arrival. Lots of thought from the owners into making settling in a very easy operation. The location was excellent for all beaches and fish and chip shop and Chinese take away. Also it was extremely quiet at night. The stairs were very steep, especially the top step, so a safety gate would be of benefit with young children as we had a 5 year old with us. Also the en suite shower and toilet made it difficult if the people in the twin bedroom needed the toilet in the middle of the night as otherwise they had to go downstairs. It would have been better to have had another shower in the downstairs toilet area. Otherwise we had a very enjoyable stay.

  Read more less >