Villas In Paignton

Reviews

What our customers say about their holidays

• Anthony - Verified booking

  Review of Tidal Reach Holiday Stay Our stay at Tidal Reach was unfortunately marred by several issues that significantly impacted our holiday experience.

  Arrival and Parking: Upon arrival, we were greeted by scaffolding at the front of the property. This not only limited the parking space but also made it impossible for me to exit my car using the driver’s door due to the shared driveway with another holiday flat. As a result, I had to park off-road, which was quite inconvenient. It would have been greatly appreciated if we had been notified about the scaffolding in advance. Accommodation Issues: The bedroom floor was quite slippery, making it uncomfortable to walk barefoot or even with socks on. Additionally, the bed was extremely firm, causing both my wife and me to suffer from backaches throughout our stay. This was a major downside as it affected our overall comfort and rest. Dining and Kitchen Facilities: Although the flat was advertised as suitable for four people, there were only three dining chairs available. Thankfully, there were only two of us, but this would have been problematic for a larger group. The kitchen, while well-stocked (over-stocked) with utensils (including eight saucepans, three slicers, two whisks, and three strainers), lacked essential storage space for fresh food and tins. As a self-catering flat, it was surprising to find no storage cupboards or even a breadbin, which made meal preparation and storage quite challenging. Information and Amenities: There was a noticeable lack of information regarding local services such as emergency doctors and dentists, etc. which would have been helpful. Additionally, there were no instructions on how to use the oven. As we are accustomed to a gas cooker at home, we struggled to figure out how to operate the electric oven provided. Guest Interaction: Normally, guests are greeted either upon arrival or within a couple of days to ensure everything is satisfactory. This was not the case during our stay. The only time we met the owner was on the Friday evening of our stay, when he knocked on the door to inform us that the cleaner would be coming in the next day. He did not introduce himself or inquire about our holiday experience. This lack of friendliness and engagement was disappointing. I would suggest the owner take some lessons from the Hotel Inspector on how to be more welcoming and attentive to guests. In summary, while Tidal Reach has potential, several aspects need improvement to enhance the overall guest experience. Better communication, more comfortable bedding, adequate dining seating, proper kitchen storage, and comprehensive information about local services and amenities would make a significant difference.

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• Christine - Verified booking

  Turnpike Lodge provides compact accommodation in the garden of the owners house.

  It is clean, well decorated and warm. Ivor and Dee, the owners are friendly and helpful. There is a bedroom with wardrobe and three chests of drawers at one end near the front of the property, a small open-plan sitting/dining room and kitchen in the middle and the bathroom, with toilet, sink and shower is accessed via a sliding door straight from the kitchen. The sitting room has patio doors out into Ivor and Dee's garden which you are invited to use. We often saw Ivor and Basil the dog pottering round the garden while we were relaxing indoors. Ivor, very helpfully, stood out on the main road outside Turnpike Lodge to wave us down when we arrived and then stopped the stream of traffic so that we could reverse into the parking space-and that's where the car stayed for the week that we were there. This is an excellent base for exploring the area. Broadsands beach is within walking distance with a good cafe and a burger/coffee bar. The bus service between Newton Abbott and Brixham runs from just around the corner and from Brixham you can catch a bus to Kingswear and across the ferry to Dartmouth. You can walk to Berryhead from Brixham and we also took the bus into Torquay one day and walked back to Paignton along the cliff path. There is a fish and chip restaurant just around the corner and a One Stop shop. Points to note; Turnpike Lodge is at the junction (traffic light controlled) of two very busy roads which might be tricky for visitors not used to the noise. There is a street light on the top main road which shines straight into the bedroom even when the curtains are closed so visitors liking total darkness at night night want to bring an eye mask for comfort. Apart from the fridge, there is no storage space for food which is the perfect excuse for eating out! They serve a full English breakfast down at the cafe on Broadsands beach! Turnpike Lodge is ideally placed to explore Torbay and beyond.

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• Nicola - Verified booking

  Firstly we had a lovely holiday and particularly enjoyed the zoo, steam train and Brixham.

  The property is close to the beach, park, pubs and arcades, personally the area was loud and very busy, I much preferred Goodrington. As for the property it's self, it done the job for a base. It was missing some home comforts, the mattresses were very thin, only one pillow each, sofa has lost its structure and you tend to slide off it. There were 3 old dried up gel air fresheners dotted around, these would have been better in the bin or even better still replaced. I can't say it was dirty but more attention to detail could have been done, there was sand in the draws, dead bugs on the window sill and dust behind mirror and tv. We did appreciate the milk and cake on arrival. My children loved the pool and it was nice and warm. The building the property is located in, shows some well kept properties and some very unkept ones, there are strange smells throughout the building. On our last day a resident had left two bags of rubbish out and glass bottles of vodka, the seagulls had a field day and the rubbish was spread all over the grounds by the entrance door, it was truly disgusting. Overall our holiday was good, the property was ok but I wouldn't return

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• Susan - Verified booking

  Overall we had a lovely stay, positives include the location which is excellent and car parking a real bonus.

  The apartment was clean and comfortable and had everything we needed. However there are a few minor issues that let the property down: in the main bedroom neither the cupboard door or the en-suite door shut properly, we only had one remote control for the two TV's in the bedrooms, neither toilet flushed particularly well, there was a residual unpleasant odour in the main bathroom to the extent that we had to purchase air fresheners (we noted from the guest book that this was being mentioned over a year ago). However the main inconvenience was that the code that Sykes provided for the keypad on the main entrance door was incorrect, which after a long journey was really annoying. Fortunately another resident came to help us and he advised that the code we had was a number of weeks old, and he very kindly told us the new code (all of this happening while we were on hold to Sykes).

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• Darren - Verified booking

  The property in general was fantastic.

  Had everything we needed and a great amount of space, with a perfect location. The only downsides were 2 things: seeing the scaffolding when we arrived & seeing straight through to the other apartments kitchen. We surprised seeing the scaffolding and perhaps we would have expected to be given notice it was there. It didn't affect us overall, I just had to remember to duck. One of the reasons we booked here was the garden but perhaps we didn't appreciate the layout with the other holiday property. It was how their kitchen looked directly to the garden quite noticeable after sunset. Garden was lovely though. We also booked this property as it stated no pets as at a previous holiday property there was waste left in the garden. We hope this remains the case as it was great space.

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