Villas In South Hams

Reviews

What our customers say about their holidays

• Tim - Verified booking

  Skerries is a wonderful house and was just the perfect venue for our 40th anniversary.

  A truly superb week with our dear friends ! I mean my feedback here to be only and entirely constructive. The property is presented to a high spec, comfortably furnished and is beautifully finished with a host of seaside pictures in every room. The beds are very comfortable but, and given the expense, I do think a Super King size bed would be more appropriate in the master bedroom, after all it’s a big enough room to easily lose an Alaskan King size. What fabulous views though ! The kitchen is comprehensively fitted out and very well stocked with loads of cups, glasses, plates and cutlery – makes such a difference when you can empty the dishwasher when you want to rather than need too. The hob has silly controls – obviously the choice of some techy bloke ! – but cupboard, fridge and freezer storage absolutely perfect for 10 guests – most probably specified and designed by a very thoughtful ‘her indoors’ ! I expected a coffee machine and only a cafetiere present, so was glad I brought along my own De’Longhi coffee machine as I just can’t live without a proper coffee. The bathrooms are well kitted-out and very pleased to find that showers were all off the main hot water system. We only watched tv for the footie but Netflix only available by subscription. The Sonos sound system works fine but the choice of music is very limited – access to Spotify would be good. Skerries is beautifully presented and a credit to its owners who have spared little expense in its finishings. There are Denby coffee cups in the kitchen and even Miele appliances in the utility. I dearly hope everyone will respect this property to the same degree as they would their own. Location superb ! The beautiful South Coast footpath is approx. 50mtrs from the front gate. The village shop and King’s Arms community pub is within a couple of minutes walk. Dartmouth about 5 miles. There’s just nothing not to like about this place. And ... we got 6 cars comfortably on the drive with the gate shut !! Sending a separate note to agent listing one or two things requiring a little maintenance.

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• Janet - Verified booking

  This house has the most amazing views and the majority of it was refurbished to a very high standard with unexpected additions such as a Quooker tap!

  The two bathrooms downstairs do not live up to the high standard of the rest of the house, the lower ground shower would not stay up to get underneath, and the adults staying in these rooms opted to use the upstairs showers when available. In the lower room the bed had not been made up otherwise it would have been noted that the mattress was covered in biscuit crumbs. The small bath towels would not dry as the radiators were not on and labelled not to be switched on, these we draped in the bedrooms where the sun is. When we tried to hoover areas that were missed unfortunately the hoover was ineffective. The saucepans had the teflon scratched in all cases, which is unhygienic so were not used and the oven pan had not been cleaned, there were no other baking trays. There were no clear waste bags and we did feel that perhaps the house had not had the same clean and attention usually given by the Sykes cleaners. The house has many positives, the scones milk etc on arrival were very much appreciated and was a lovely touch. The house itself is in a fabulous position as we discovered staying at Landscombe last year, the views are amazing. We would very much like to consider returning to Skerries and feel the above areas could be very easily addressed and would very much like your comments. You may publish our comments if you wish but have not agreed in the box due to some negatives.

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• Perry - Verified booking

  Barberry Brook was awful, it was filthy, dusty, run down, absolutely full of cobwebs/spiders/Insects and flies.

  We could not stay there. The owners weren’t there to greet us, we were wandering around for 45 minutes before just letting ourselves in to be disappointed. After phoning them to complain they were extremely rude and uncooperative. We had to wait well over an hour and 30 mins for them to return. The whole site was nothing like the photos, very run down, no tennis court as advertised, filthy games room and junk everywhere. The Photos online seem to be from years ago. Sykes wouldn’t return our calls to the emergency helpline, therefore leaving us stranded with zero assistance at 7pm. We wanted help for an alternative accomodation and none was given. Therefore we left the property and booked into a hotel, leaving for home the next day. We have now been told we cannot claim our money back. I have left a review on trip advisor with more details. We will never use or recommend Sykes again, and have been left extremely upset and our holiday ruined. This needs looking into further, I would suggest Sykes visits these kind of holiday cottages/establishments every so often to review the star rating as this certainly was far from a 4 star and very overpriced. We will carry on trying to get our holiday refunded as we feel it’s extremely unfair as to how we have been treated, especially trying our hardest to get help from Sykes but being left until the next day without any contact from them.

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• Julie - Verified booking

  Lovely area, very good local pub (great Sunday roast) and shop.

  Property is very beautiful, however for our stay at least, it was a case of style over substance as we found the house very uncomfortable. A formal complaint to Helpful Holidays is being prepared which will cover the points in detail, but a summary of dissatisfaction is as follows: House full of dead flies on arrival (at least 8 in kitchen area alone), vacuum cleaner on site left more fluff and debris than it picked up so not at all helpful in the clean up process (housekeeping needed to be called out upon arrival as not all the beds were made up as requested, so they helped vacuum up remainder of flies) House uncomfortably hot (despite turning all radiators off) No hot water in all of house except one bathroom for 5 nights out of our 7 night stay (it must be said facilities maintenance team communication very good). Attempts to rectify (putting on immersion heater) left our party temporarily without electricity. Our family have used Helpful Holidays for many years but sadly have seen quality and service decline year on year since becoming part of the Sykes Group.

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• Alice - Verified booking

  The apartment was simply stunning.

  It is incredibly well furnished and the kitchen is stocked with all the items you need and more. There was only 2 of us staying but the apartment could easily cater for 6 if there were more beds! The bed was really comfy and the bedding was of high quality. The location is amazing, we often got take out and sat on the balcony to eat rather than in the restaurants on the street below as the view from the apartment was better than if you were sat in them. We also never heard noise from the apartment or restaurant below which was something we were concerned about before we arrived. The parking permit was also extremely useful and could be used in some other car parks nearby to Dartmouth which was great. The only very minor comment I would make is that when we arrived the hot water had been turned off so the shower was cold. Once we’d figured out this was it we didn’t have any more problems but I’d suggest that the hot water is left on for future guests. Overall, a great stay and we’d love to come back again in the future!

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