Villas In St Mawes

Reviews

What our customers say about their holidays

• Pamela - Verified booking

  The location of Puffin Cottage is perfect and the views are wonderful.

  It was lovely to sit on the window seat in the bedroom to watch the views over the harbour. It is a very steep walk up to the cottage but we were made aware of this and it did not pose too much of a problem. There is no available parking near to the cottage which is a challenge when offloading luggage. Again, we were made aware of this. Puffin Cottage is extremely clean and comfortable but we did experience a few minor issues. When we arrived, there were no keys in the key holder but after a phone call to housekeeper, she arrived with a key within 10 minutes. We had only one key to the outer porch door and nothing for the front door - this did not really pose a problem but, had I stayed at the cottage alone (without my husband), I would have felt vulnerable leaving the front door unlocked. There was a very long list of instructions which we were made aware of after booking. Shoes must be removed indoors, all surfaces are covered with protective fabric - the tables, the sofas, the window seats and the dressing table, which seems a little excessive. The main bedroom has a very large comfortable bed with beautiful white bed linen. However, the bed is a little too large for the room and there is only one bedside table. It is a real squeeze to get past the wardrobe as this is so close to the bed. Both bedrooms would be much more comfortable if the locked cupboards could be opened and used as storage which would clear more space. We stayed in the cottage from 28th December over the New Year period and were a little disappointed that there were no festive decorations and no welcome pack. The bathrooms are extremely clean and the fixtures high quality with powerful showers. The kitchen is very well kitted out but we were disappointed with the chunky heavy wine glasses so we purchased 4 wine glasses for our use and left them for the owner to keep. We thoroughly enjoyed our stay in Puffin Cottage but we did feel that we were staying in the owners home, with the locked cupboards and the protected surfaces, rather than being welcomed as paying guests.

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• Antony - Verified booking

  Sat 07 Sept 24 - Thurs 12th Sept 24 We are very disappointed in our stay at this apartment as primarily our reason for choosing it and what we paid for fell short in the following areas.

  Firstly I’d like to address what was advertised in the description which we simply didn’t have. (I have screenshots of the apartment description if u need to see them) A Smart TV. There was no tv in this property whatsoever and we wouldn’t have booked if we knew this. We have a small child with us and on rainy days we could have used a smart tv to watch a movie, also it would have been nice to have the morning news on everyday. A Microwave, there was no microwave which made it very difficult to warm our babies milk in the morning and night and also warm up baby food throughout the day. The large extractor fan above the kitchen island doesn’t work and created lots of smoke when cooking. The extractor on the wall isn’t fit for purpose and is the opposite side of the kitchen. The garden is half finished. Not very nice to look at, and should feature in the photos as we were under the impression we’d have a recently refurbished garden as advertised. There wasn’t enough warm water for 4 people to have a quick shower each morning. This meant our son had a cold shower most mornings and there was no warm water throughout the day until 2pm. This again wasn’t advertised. The WiFi is incredibly slow as well. This combined with no tv meant we couldn’t even stream movies on our phones very well. I look forward to seeing what compensation u can offer based on the simple fact that what was advertised and paid for wasn’t provided. As a business owner myself, if I advertise a product and don’t deliver on what I advertised, I cannot in good faith charge for something that is essentially false advertisement. Kind Regards, Tony

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• Claire - Verified booking

  We thoroughly enjoyed our week's stay in Puffin Cottage.

  Although it states it is a compact cottage, there is everything you need for an enjoyable stay and there was ample space for 4 adults. The cottage was spotlessly clean and well appointed. It is at the top of a very steep hill, but well worth the climb for the magnificent views over the harbour. I would say that if you are not very fit or fully mobile, this is probably not an ideal location for you. The second bedroom on the ground floor which is a double, does not have much space around the bed, but is perfectly adequate and the comfort of the bed makes up for the lack of space. There is no wardrobe in the second bedroom, but it does have hanging space and 2 large drawers under the bed for storing clothes. We did not have a problem with this and my husband does tend to overpack!!! There is plenty of space and storage in the king sized room upstairs. The kitchen is well equipped and outside the kitchen is a lovely decked patio area with a table and 4 chairs for al fresco dining. There are lovely pubs/hotels in St Mawes where you can eat (we did have to book due to Covid19) but managed to get in. It is a lovely walk along the harbour front with beautiful views and plenty of space to sit on the beach. This is very pebbly in places, but so lovely. A small harbour town, relatively quiet but perfect. We would definitely return to St Mawes and Puffin Cottage. Excellent!!!!!

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• Andrew - Verified booking

  Excellent holiday apartment, clean, bright and fully equipped, they have thought of everything.

  We struggled a bit with the night storage heaters (instructions would have been helpful) but supplementary heating was available. Private parking is at a premium in St Mawes so it was great that this apartment had a private space right outside, albeit small and awkward - a Chelsea tractor wouldn't stand a chance. Having said that the Council car park is adjacent and charges not unreasonable (think it was £30 per week). The apartment is very central, once parked there is no need for a car as everything is within strolling distance. The bus to Truro starts from the Council car park. We recommend taking the bus to St Just where there is a beautiful church and gardens (and tea shop) and walking the coastal path back. Perefct. Lamorran Gardens are well worth a visit too.

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• William - Verified booking

  Stones Throw was very clean and well equipped.

  Fine for a couple or a family with two small children. Not much storage so we used the second bedroom to hang our clothes. The back of the flat gets no direct sunlight so the kitchen and second bedroom are dark. There is also a noticeable musty, damp smell when you enter. We used the allocated parking for our Honda Jazz without problem. There is a large, busy car park immediately in front of the flat so there is very little privacy. There is no area to sit outside. Stones Throw is very convenient for the shops, restaurants and pubs in St Mawes. Also great access to the bus and ferries. The owner, Paula is friendly and helpful. I managed to lock us out of the flat on our first Sunday and she rescued us in about 10 minutes!

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