Christmas Villas In The Lake District

Reviews

What our customers say about their holidays

• Ritchie - Verified booking

  Ground Settings and views stunning.

  The whole place over all was very charming and a good base for us to explore the surrounding areas and relax in between.. lovely views to wake up to . Whole experience only Let down by a few things. 1. The room was generally cold. Heating pre programmed with control from us, and not coming on nearly enough for what was a cold Easter weekend. Only one radiator in the room and it was also set to a low heat. We had to open the bathroom door to try and heat the main space as it was the only warm room in the house. We called through to reception a few times to ask but no answer. Also sometimes no hot water so had to have Luke warm shower. 2. Towels were old with one having a tear in it. 3. Some simple essential things like salt and pepper, tea bags etc go a long way when renting a place and not have to go out and buy all these things when travelling. It makes a massive difference and this could easily be provided 4. The noise coming from the other flats was at times very intrusive. Walls etc are paper thin and you can hear everything. We had a family with young kids next to us that seemed unaware of how thin the walls are. Maybe customers can be made aware of this and asked to keep noise down? 4. There wasn't adequate cleaning materials. Just one dish sponge and an almost empty bottle of fairy liquid that I had to add water to. Again a simple and cheap thing to provide so we don't have to go out and buy all this for just a few nights stay. 5. Cooker was awful. Took forever to heat up. 6.TV must be 20yrs old and needs updating. 7.internet was shocking. I know place is rural so maybe can't be helped. I needed to do some work and at times was unusable. Seemed to always go down at night? Maybe something to pre warn customers before booking as if essential work was needed done then this would have been a problem. 8. Bed was very comfortable but pillows not great. Again, a lovely place. Friendly and helpful staff. Glad we stayed, but will look elsewhere next time given the above issues.

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• Jeremy - Verified booking

  Lovely property in a great location so handy for the centre of Ambleside and with a car park pass so you could safely park your car in the large car park a couple of minutes from the property.

  The road the property is on is very narrow and double yellow lined so it is slightly problematic when arriving with luggage. The road is also very noisy on occasion. Right opposite a pub and the dustbin wagon woke us very early one morning. There was a big problem with the main TV in the lounge which was described as a Sky/Smart TV meaning you could watch on demand services. We noticed very quickly that there were no streaming capabilities but the very helpful housekeeper had her husband visit us on the Saturday morning to attempt to resolve it when it was discovered that not only was it not a Smart TV, it neither had any of the Sky functionality either due to the owner's account issues with Sky. In fairness, the father of the owner did try and resolve the issues but it went from getting a new TV on day 2 to finally getting a Roku streaming stick on day 4. The facilities at the property were very good - no microwave but a double oven, fridge/freezer, washer/dryer, dishwasher etc. The bed linens and towels were of excellent quality but, as some other reviews have mentioned, the sofa is pretty uncomfortable.

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• Kathleen Elizabeth - Verified booking

  Absolutely lovely property and we had a fantastic stay.

  We were both impressed with the cleanliness and the attention to detail throughout. The kitchen was lovely and more than adequate for our two meals in (the other one we ate out) and the bathroom was fantastic … bath/shower and separate shower! Toiletries were provided and lovely big towels. The bed was not so comfortable for me (bad back/arthritic knees) but that was just me. The only grumble was the settee was quite uncomfortable for both of us but my husband managed on a chair and I sank into the settee but didn’t feel comfortable. Wouldn’t stop me coming back though! The owners kindly provided us with a lovely hamper which was much appreciated, and we love the location too. Parking is always going to be a problem in Ambleside but we were provided with a parking disc to allow us free parking during our stay. We would love to come back … Ambleside is one of our happy places and the Old Village Shop is a wonderful place to stay. Thank you, we had a wonderful relaxing stay and used buses to get around! Perfect and lovely!

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• Carla - Verified booking

  The accommodation wasn't quite as listed and this made a big difference to our stay.

  The 'private' terrace wasn't private as there was an adjoining suite which used the same area. This also meant that when you opened the main curtains they could walk past which meant the room wasn't private either. There was also a locked door that led from our room into the hotel, which wasn't used and made us feel a bit uncomfortable. Unfortunately we thought the suite was separate from the hotel but it wasn't and the walls were very thin which meant we heard a lot of noise from above and to the side of us. The cleanliness was also not up to standard, especially as they currently have more time to clean due to covid. There were stains on the towels, dead bug marks on the wall, stains on the carpet and hairs in the bath. The bathroom was also not finished, the ceiling wasn't painted and there was a tile missing on the wall. This room has an incredible view which is brilliant but the overall quality of the room did not meet our expectations or the price we paid.

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• Jagdev - Verified booking

  In general it is a modern apartment with the full facilities which was really nice.

  We were slightly disappointed to find hairs in the bathroom. It was also a bit off putting to see cobwebs on the majority of the ceilings and corners. It seemed as though beneath the dining table mats had not been cleaned for a while as there were a lot breadcrumbs under them. Like some of the other guests have stated the sofa wasn't pleasant. It had a damp feel about it and wasn't comfortable. The location is right next to the road so it can get noisy very early in the morning with cars driving past (or like in our case the bin lorries and bin men doing their round). It would have been even more noisy if we had opened the windows. The best past was the bathroom. One of the best showers I have had! It could do with better storage options, however in general the bathroom was very inviting. I may be a bit critical however when paying over £300 a night it could have done without the issues mentioned above.

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