Villas In Dereham

Reviews

What our customers say about their holidays

• Debs - Verified booking

  The outside area of Decking and the Porch were not well maintained at all.

  The glass to the decking was filthy and we had clean this before we felt comfortable sitting there and enjoying the views. The furniture had green moss and algae over it and the area was generally dusty and full of cobwebs. Inside was better. However one night I dropped something on floor and at side if bed/just under the bed area was stained and sticky. We did not feel it was COVID Clean. There was a huge problem with flies and we felt this had been ongoing for some time due to the inside of the conservatory where there were loads. I know controversial but we felt there should have been a trap set up or a means of dealing with this, like screen to doors or something. Inside glass again dusty and dirty and I have already passed you photos if this. We did not really use the area because of this, which was a shame especially in the evenings. We also found it a bit odd that the accommodation is for 4 people but there was only 1 sofa inside to sit 3. Whilst there was lovely furniture in conservatory we were unable to use it. Sofa had seen better days with splits in cushion and tape over this which didn’t look great.

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• Deborah - Verified booking

  We had a fantastic two week stay here in November 2023.

  The property has everything that you need for a comfortable stay. It is immaculately clean and well stocked with an amazing welcome pack that was super appreciated. The owners are lovely and friendly. It's truly quiet and relaxing. We slept incredibly well throughout the holiday. The wildlife is amazing and we lost count of the different birds we saw. From here, for us it's both a short drive to see family and a few are further afield so the location was fabulous for exploring Norfolk. It's also well lit if you're returning later at night. The parking is easy to get in and out of with plenty of space. We were delighted with the cottage and as a few others have pointed out it really does put others in the area to shame and we've stayed in a few (most more expensive too) over the years of visiting our family. Sykes really need to use this quality as a benchmark across all of the properties they offer. We are hoping to return on our next trip home.

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• Sam - Verified booking

  I really enjoyed my stay.

  Especially meditating and sitting in the Very beautiful conservatory. Having the lake so close was very nice and the short nature walk around the pond is a lovely thing to offer. I was here during the winter but I could imagine in the summer having an open fire and grilling outside would be great. The place was very clean and facilities were excellent. Everything as listed with clear and friendly instructions. The two things which I didn’t enjoy were that the the lights in the bathroom didn’t work & theother was the heating system which is very noisy as it works on a fan system which can be heard in all areas of the house and could only be silenced temporarily by setting to Eco mode which dropped the temperature considerably. Setting to eco did not always work so I spent quite a lot of time during my stay trying to silence the heating. Apart from these inconveniences I would recommend to friends

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• Peta - Verified booking

  First visit to Dragonfly Lodge.

  It surpassed our expectations! Location, lake, woods, wildlife etc stunning. Well maintained path around the lake. Well equipped kitchen, dishwasher plus tablets, utility room with washing machine & dryer plus washing tablets. New recliner settee very comfortable. New outside patio furniture, could do with a parasol though! BBQ worked well but needs new cover. Toilet seat needs replacing. Flies a bit of a pest (to be expected in this environment) but soon sorted with fly spray provided. Tescos, Aldi etc nearby on road to Dereham. Thoughtful welcome pack provided. We had a lovely, relaxing week, look forward to returning as soon as we can. NB directions supplied by Sykes refer to Z- beds sign to look out for, it should be Z BENDS! as correctly stated by owners in their info email sent to us a few days before our departure. Mike - July 2022

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• Jill - Verified booking

  We arrived Christmas eve for a 10 night stay which really wasn't long enough, our stay at Dragonfly Lodge was one of the most relaxing places we have stayed.

  We stayed at the lodge most of our holiday only venturing out once to get food and twice to the beach Gorleston and Brancaster the rest of the days we spent walking round the lake and the little wooded area and feeding the fish and the birds (including swans) I had to contact the owner a couple of times as unfortunately the bathroom light didn't work (previous people failed to report it) and a few days in we had a problem with the shower all I can say is Valerie the owner couldn't have been more helpful and the problems were fixed asap (thank you Valerie) also a customer service adviser from Sykes also contacted me to make sure everything had been sorted all in all one of my favourite holiday cottages I have stayed and my 2 German Shepherds loved their walks around the lake and wood and watching the wildlife from the decking area.

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