Dog Friendly Cottages in Braithwaite

Reviews

What our customers say about their holidays

• Roger - Verified booking

  Firstly would like to thank you for the wine and chocolates.

  That is a nice welcome, as is the readiness of the fire with initial logs etc. Inside the property is very comfortable and mostly exceptionally clean. I say mostly as there were 2 issues which i feel need addressing . One is the shower mat which is rolled on a shelf at the end of the bath and is black with mildew. It needs replacing. The 2nd is that the bin beside the loo, in which it is asked all toilet wipes sanitary products etc are put, and I have no problem with this at all . And I sincerely hope that this is just a one off oversight as it was disgusting, and even now back home makes my stomach turn. It had not been properly cleaned/checked and the inside of the lid was smeared with dried on faeces. Not something anyone would wish to be greeted with on their first evening. Hence the low mark for cleanliness. Also, on our arrival there was a towel and bathmat left on the stairs. I have also have given the accuracy of the listing a low grading , not because of what is stated but because of what is left out. Their are no windows to speak of which offer any sort of view. The windows upstairs are either too high or too tinily narrow to see out of. Downstairs the only windows are around the doorway which looks onto the carpark and the barn roof beyond. The doorway on the landing has a pretty aspect onto the little grassed area and fell beyond and there is a table out there but unless warm enough outside that is the only place where anything green can be seen. Maybe I should have worked this out for myself but I do feel that by not advising visitors of the complete lack of any view it is omitting a large problem. I have stayed in barn conversions before and this lack of view has not been a problem. Obviously from other reviews etc most people do not have a problem with this, but having some sort view is important to me, even if it's just of a garden or trees etc , not necessarily a glorious vista. Had I known this I would not have booked this property and for this reason alone I will not return.

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• Sandra - Verified booking

  The photography on the site is very clever as it makes the property look a lot bigger than it is.

  Two of us stayed with 2 dogs and it felt cramped at times so I can’t imagine how cramped it would feel if 5 people stayed there! It’s described as pet friendly but I would dispute this as dogs need to be kept on the lead at all times and there’s a spot the size of a postage stamp for them to do their business. The text states, “two well behaved dogs welcome”, so if they’re well behaved then why do they need to be on their leads? There are eco friendly products in the cottage, washing up liquid etc, but no recycling facilities and you are asked to dispose of any recycling yourself by taking it off site. Whilst I understand that they are saying they don’t have the facility because of the location, I would argue that at £700 a week, they could easily provide a separate bin and dispose of it themselves at very little cost. I don’t see why holidaymakers should be responsible for this. People have mentioned the Prosecco & chocolates that are there on arrival and yes, it’s a nice touch, but there was no personal greeting and the only interaction I had with our host was her asking me to put the dogs on their leads when she popped up in the courtyard one day. They were doing nothing wrong and completely under control. All in all, the property was a disappointment but couldn’t fault the beautiful surroundings.

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• Paul - Verified booking

  Lovely old world cottage at a sensible price point.

  Great location in Chapel stile. All facilities were provided, large dishwasher etc. Decent size smart TV. The little village shop provided everything we needed for the stay. Would be happy to stay again if the opportunity arose. I think some of the negative reviews reflected things that have since been resolved. The garden was high up some steep steps, so not suitable for pets but there are other places to take the dog nearby. Parking was not available directly outside but it was possible about 20 seconds walk away so not an issue really. A couple of small points. When we arrived there was no hand soap in the property. I left some soap bars which I wonder if they threw away or left for the next resident. Maybe this point is more for Lakelovers. It is next to the church and oddly the Church bell next door rang out at all hours. Typically midnight and 6am so it was impossible to get more than 6 hours sleep. I may have imagined it but I think it also rang at 1am and 2am on one night. If it was my cottage I would definitely put in a complaint to the Council about noise at unsocial hours. I mean the bells are lovely on occasion but no way should they ring between 8pm and 8am. I suppose this applies to all accommodation in Chapel Stile.

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• Kirsty - Verified booking

  The cottage is beautiful and the owner clearly loves their property.

  The kitchen is well stocked with everything you need, the cottage has lots of space to store everything too. It’s very good for a family! However, the cottage clearly hadn’t had a deep clean for some time. We also had an issue where the cleaners were late which meant that we couldn’t get into our property at the specified time. Lakelovers did communicate this to the property owner who gave us compensation for having to leave the property. However, when we returned to the property, there was clear evidence that the property hadn’t had deep clean and I’m not sure the hoover had even been ran around. There were spider webs which had clearly been there for some time, which would have been caught by the hoover with ease. There was also dust on several pieces of furniture and under the beds in my daughters room. I also had to clean the shelves in a couple of the cupboards. Sadly, even though this was passed onto lakelovers, nothing was done and no other cleaners came out to property during in our stay. Overall, the property in a fabulous location, has great space and facilities for families. However, the cleaners are letting you down!

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• Karan - Verified booking

  A few snagging issues that I telephoned through earlier today, just to make your company aware of them so they can be sorted before they become big problems.

  The biggest problem was with the major noise seepage from Priest End Cottage from the owner's son & 11 of his friends on our last three nights stay. I made Wheelwright's aware of the problem on two separate occasions (called in at their office Wednesday & again on Friday before we left) whilst up there & have just informed your young chap when I rang earlier. It seems the owners of Priest End thought nothing of breaking H&S or Covid regulations & need educating about both. In all the many years we've been having holidays in Chapel Stile we have never had this level of noise disruption happen before - & it's not something either myself or my husband needed when we both have heart problems now. I hope that both yourselves & Wheelwrights can work together to ensure that the owners of Priest End face penalties for what they allowed to happen because it doesn't take a genius to work out that a large group of late teens/early 20 somethings are going to kick off when let out on their own! Otherwise, the cottage was as lovely & the garden as big a joy as last time we stayed (2019) & just as quiet, restful & peaceful up until the final 3 days.

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