Dog Friendly Cottages in Port Isaac

Reviews

What our customers say about their holidays

• Rebecca - Verified booking

  Swallow cottage unfortunately was very disappointing.

  Other than the area, which is stunning and quiet,and outwardly the building appeared to be absolutely gorgeous. Inside was dirty and not maintained. The instructions on the Sykes website contradicted those left in the property. Firstly, there was no key safe as stated. So we spent a while trying to discover how to get in. After a phone call to the agent we discovered ourselves that there is in fact no key safe. And the property was left open with the keys on the upstairs table. The instructions from Sykes contradicted what was left in the owners book of instructions. 9:30 departure on Sykes, 9 am in the book. No instructions for the laundry, which we did work out ourselves but didn't end up using as the directions were so aggressive and blunt inside that I didn't feel like lining their pocket. Dogs welcome, fully dog friendly on Sykes but in the book keep them on lead and don't leave them alone ( which I did speak to the owner about, as this was one of the stipulations of us actually booking here.) The property inside although beautiful was dirty, and we spent an hour cleaning before we could unpack. I would suggest having a word with the cleaner as this is not a standard that is expected. We also had an extra horror of someone else's dirty underwear in one of the main bedroom drawers which we had to dispose of. It was a warm week when we stayed and half of the windows don't open, the double glass doors which lead to the balcony don't open properly and felt like they we're going to drop off. No exaggeration. And the double doors to the small fenced balcony do not open at all, resulting in no air flow all week. The toilet seat was dropping off, again I spoke to the owner about this and was assured this would be fixed but it was left so I ended up rectifying it myself. You will not get any service here unless you walk about the property outside. This can't be helped but needs to be more transparently advertised. Don't expect to be able to order in here, as we found nowhere to deliver locally. Understandable with the location but also I feel should be advertised. Good points The property location is quiet and a short walk into Port Isaac itself which is beautiful, scenic but also very hilly so keep that in mind if you are physically challenged. The property has a decent kitchen, with a large electric cooker, dishwasher and fridge. The king bed is comfortable, although my teenager found the bed in the single room to be uncomfortable. The property itself is nestled on a farm which is quiet and pretty and you have the extras of chickens and ducks wandering around. It is quiet and overlooks the bay. Nearby there is a dog friendly field by the second car park to your right as you go into Port Isaac that is fenced in, just in case your pooch needs extra security. We didn't end up spending a lot of time indoors due to all of the problems, and didn't get the impression from previous correspondence that anything would be rectified so made do for the week. But going forward we would not rebook unless standards met the price band paid. I am a travel blogger and hate to have to write negative reviews but renters need to know what to expect when they book a property.

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• Demelza - Verified booking

  We really enjoyed our stay.

  We liked the accommodation. The layout was good with the upside down side the Juliet balcony was lovely. The views are amazing. However, our journey in to the accommodation and finding you was difficult. The postcode was incorrect on one of our emails and it took us on a nice little jaunt through the town to a farmers field over the other side of Port Port Isaac to somebody else’s farm.He said it’s not the first time this has happened. The description on the email was accurate, but we were following the postcode, in the email unfortunately this led us to go to the wrong place. The cottage was nice everything was set up well getting into the property was good and easy with codes and keys ect. The information that was given prior to the holiday was helpful and supportive and made us feel prepared for a holiday in addition the pack of information inside with local things to do was useful. Some of the information was conflicting so in one information pack it said check out time was 9:30. Another one said 10. Another part said nine on a handout so there was different information about checking out we went with 9:30 we went with the email that we had been sent from yourselves.The cleaning equipment provided was great. More than adequate parking a great location for day trips out around Cornwall. A really good base to use for exploring Cornwall. Nice to have the animals outside the cottage was lovely. Unfortunately the bathroom did have mould on the door and in the shower and smelt damp and unclean. This was unfortunate as it did permeate around the lower bedroom.We recognise that there is no window in that room, and that doesn’t help with the damp, and that has intern made the door damp and mouldy. The fan stays on for a long time and I think this helps airrate but doesn’t adequately sort out the damp situation. And around the back of the toilet and tiles smelt of urine, so it could’ve done with a better clean. An air freshener was provided, but this did little other than add another smell on top of the unclean, damp smell. We are certainly looking to book with you again next year, a bigger accommodation and bringing the rest of our family to stay in the Rock. overall, we found the service from you as a company excellent. Very informative and efficient service from yourselves and with a few tweaks to accurate post code information and clean accommodation. It would’ve been 10 out of 10.

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• Lee - Verified booking

  This was our second Christmas in Port Isaac and our 8th week over a 6 year period.

  We were contacted by the owner and John Bray the day of our arrival, due to the weather there was an issue with the TV. This was replaced and all in place for our arrival, the cottage was decorated festively and a hamper was left inclusive of Champagne and Truffles. A real nice touch. The cottage felt very homely, it was warm and cosy with a starter pack of logs, kindling and matches. The fire is absolutely gorgeous, so for a colder month visit it's very much welcomed. The cottage was clean, tidy and really well presented. The owners have really made use of the space, the kitchen is well equipped with everything you need. The bathroom has had a refit and is very spacious, with the shower offering a powerful flow. Comfortable beds, pillows and duvets made it a very good nights sleep. With the tranquil setting and nearby peaceful surroundings it did make getting up in the morning a chore! The garden is very well kept, I can only imagine how the summer months would feel with a glass of wine. Port Isaac harbour is a good 10-15 minute walk, it is on the back road so keep in mind it is a steep return if venturing to the pub! Personally, the privacy, tranquillity and overall feeling of being lost in your own world betters being in the centre of the village. Parking is very ample, which is a bonus for Port Isaac. We easily fitted a Ford Ranger on the front with no issues. All in all a fantastic week, a great Christmas and will definitely book again. Lastly, a shout out to Jayne (Owner) and John Bray for their communications regarding the Tv and general wellbeing of our week. We have stayed in various Port Isaac properties but this experience was just that little bit more for that special week.

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• Mrs. Karin Wright - Verified booking

  Firstly, thank you for another wonderful holiday.

  We can't wait to return to Homelands in September for 2 weeks. The cottage is superb with everything we could possibly need. It's even better than last year now that bedlinen and towels are provided. The cleanliness is 10/10 and the position on Dolphin Street is fantastic. Love the little patio and with the fence you get all the privacy you need. We love the walk from Polzeath to Rock via Daymer Bay. Being National Trust members we make use of the Lundy Bay carpark and walk from there. The Rock Inn is a great place for lunch especially if you're lucky enough to get a table on the balcony looking out to Padstow. Boscastle is another favourite. A lovely little village with some great walks. Last September (when we first stayed in Homelands) we did the walk from Port Isaac to Port Quin via the coastal path. Phew. Great views and so many steps. Loved it though but we were pleased to be able to walk back overland. There are too many places to mention them all individually but how can I not mention Port Isaac. The jewel in the crown. I could easily live there. Such a pretty village with all the individual houses and steep windy lanes. Absolutely fell in love with it when we first arrived last year and feel the same now. Finally I work in Customer Service and just wanted to say a big 'thank you' to the team. Whenever I've emailed, phoned or called into the office everyone had been really friendly and helpful. I know how important this is from both sides. Thanks again and see you in September.

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• Rebecca - Verified booking

  We loved our stay at Swallow cottage.

  Everything was as described with welcome hamper, coffee machine with some pods etc as per the listing. The bathroom is yet to be refurbished but we actually didn’t have any issues, the room is very large and spacious and the water pressure was great and water always hot! The kitchen was newly refurbished and was really well equipped with everything we needed and lots of really helpful extras such as plastic Tupperware to take lunch to the beach etc. The beach bag to borrow was a really lovely touch also! There was a little stooping under a few of the beams from my husband and I but that was expected for the little cottage and I am super tall. The garden is gorgeous and is bigger than you expect when looking at the photos. It backs onto a field with some cows who are lovely and come say hello when you are in the garden. The garden looked pretty closed off but our spaniel was always bound to find a way into the field -thankfully the cows ignored him and we got him back quickly. My one piece of feedback I gave to John Brays is to provide better directions as we got lost and ended up asking someone in a local house who pointed us in the right direction. If you get to the bollards saying maximum 6ft for cars, turn around and take the first right :) Thanks so much for a lovely stay. House was spacious, it was really peaceful and quiet and we lucked in with the weather this week so ideal! ;)

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