Villas With Hot Tubs In Cumbria

Reviews

What our customers say about their holidays

• Tracy - Verified booking

  This was & is a fabulous place to stay.

  Such a great location, beautiful property & absolutely spotless, we have just had a week here & thoroughly enjoyed the break. However, there are a few points that need to be upgraded & actioned. I myself do not complain whilst I am actually there & comment later. I am aware that things could be rectified whilst there but I think it should have been top notch anyway. On previous occasions people have noted comments etc & things after haven't been improved & they definitely should be listened to, actioned & completed. Here are our notes & recommendations for immediate action necessary. No comeback to the on site cleaners at all, they definitely cleaned this accommodation thoroughly. The Owners & Holiday company should action these recommendations immediately. 1. On approach, Louper Weir should definitely be lit up, previously noted on many occasions & not actioned. 2. Light near door entrance as you can't see door key hole & step down into utility room. 3. New battery on dyson handheld as it doesn't charge any longer. 4. Dyson fan is useless, can I recommend Meaco fans, these are more efficient & effective. Previously noted & not actioned. 5. For such a top spec apartment the new luxury sofa is actually so very uncomfortable to sit on & relax. It is so soft & stupid shape. We have crooked our necks & backs trying to sit correctly & are going for osteopath treatment after now returning home. Again, previously noted & not actioned. 6. Having electric blackout blinds are a great touch, curtain furnishings are needed as there are people & cars around all the time & the blinds need to be closed to have privacy then this leaves you being in the dark all day. This has been noted on many occasions & not actioned. 7. The bed needs to be replaced to a divan & king size duvet to go with the bed & not a double on a king size. The pillows are terrible, this is where we have crooked necks from. So so uncomfortable & once again many people have commented & no action been taken at all 8. The dining table is actually outdoor furniture as I have these myself. However, the seats are so uncomfortable & definitely needs to be soft furnished chairs. Never used the Hot tub as it was too far from the property & badly lit. For such a top spec beautiful place these changes need to be made as it isn't cheap to stay. The cleaners seemed to be around all day but never came in to do anything, never met them until leaving, however it was spotless on arrival.

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• Steven - Verified booking

  Good points: Location is 2nd to none.

  Travelled all over the UK staying in similar types of property, lake windemere is up there with the best of them. The property is clean, had everything we needed for what we hoped would be a relaxing stay. The complaints about the fan are ridiculous, there is a tablet next to it with the Dyson app on it or you download it to your smart phone. Very reasonable price for what you get in return. Bad points: Arrived 15 minutes early to pick up the keys after a 7 hour drive up from the south east and was made to feel like we were asking for an extra day for free....... not a great start. Even offered to sit outside for 15 minutes. Get any ideas out of your head about being able to stay at the property and relax. The cleaner and hottub maintenance chap seem to be always at the property. There are lovely floor to ceiling electric blinds which when opened give you a fantastic view. Unfortunately we had to leave them closed to try and retain some privacy. My partner didnt really want to use the hottub as its checked every single day which seems ridiculous. She didnt want to be sat in there with some stranger just walking in. This is the only place we've stayed at in the UK with a hottub that has done this and seems obsessive. Likewise the cleaner seemed to be there every single day we were. This may not have been the case but again, its a self catering property, seems ridiculous that the cleaner is there so much. After the first night we were emailed and asked to give a "First night review" which I marked as adequate because of the privacy issues. I then had to email the office to tell them to leave us alone because we started getting phone calls and emails because of the adequate rating. Certainly won't be coming back to this property. Its not the first time we have used Sykes and had no issues at the last place we stayed at at all.

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• Laura - Verified booking

  Where do we start?

  From the moment we arrived we were blown away by how magical this place was and we knew we were going to have the most amazing time. We were greeted with the warmest welcome from Brenda and Dave who are such a lovely couple and were on hand for anything we needed throughout our stay. They had also kindly decorated our hut for my fiancé’s 30th Birthday! They provided us with a 2 day food hamper on request which was filled with everything you could possibly think of or need for the duration of your stay, including produce from local shops and suppliers, and not forgetting all of the delicious home cooked and baked items from Brenda herself. We would highly recommend ordering the food hamper, not only was it convenient but everything was such amazing quality and so tasty! The complimentary Shepherd’s pie (which was out of this world by the way) and bottle of Prosecco was such a lovely touch! To access The Shepherd’s Hideaway you go through a small gap in the hedges and down a winding path lit with festoon lights until you reach the spectacular Hut which was made by Dave himself! The hut is decorated so tastefully and is fully equipped with modern appliances, cutlery, crockery and glassware including a log burner, TV, and your own private hot tub with incredible views of the sunset over Scotland. The complimentary fluffy robes and slippers were also great! As soon as we arrived we already knew we wanted to come back, and our parents have booked off the back of our glowing recommendation! We cannot wait for our next stay, thank you!

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• Callum - Verified booking

  WHAT A PLACE!

  !!! This small family run business is certainly one to look out for. The location itself is magnificent, with amazing views! We stayed for 3 nights, and it was just perfect. The hot tub is definitely the thing that captures people for these types of getaways. Enough cannot be said for the location, or the family that run these hideaways. If you want a private getaway this would be the one. I was so impressed with the cleanliness, the overall look of the lodge. We had everything we need. The owners were excellent always there for us when we needed them. It is an easy drive into the Lake District for walks, and site seeing. Not to mention the views themself from the lodge. Its quiet, its private, it unique. I would recommend this lodge to anyone! If you want to relax on some annual leave, or you just want a break, this is the place. I will certainly be coming back, to explore even more. Family run businesses are too and far between nowadays, but this one hits the spot, it just shows there are still small businesses who care!!! Get yourself down to the hideaway and lodges, you will not be disappointed! I just want to say a massive thank you to the family that run this, we had an excellent time, and really wish them all the best.

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• Dani - Verified booking

  Overall another good stay.

  Good location to retreat back too and nice views. Overall pictures shown are exactly what you get and this is our second stay here now. A few niggles that need addressing - frying pan severely burnt - couldn’t/ didn’t want to use it, needs replacing. - mould by front door needs addressing as I got some of it on my trousers when entering the building, obviously a damp issue near the window/door as water on windowsill as well. - 2 tiles in the entry porch are loose and need taking up and refixing. - cleaning store is right next to the property, so the cleaner was there, the hot tub people were there and the groundsman were there at various times in the morning which was a little annoying as it wasn’t discreet and ruined the atmosphere of the place most mornings. The people however very lovely and friendly but just the cars parked right outside, the backwards and forwards of the gates and level of noise was a pain point. Suggestions - we couldn’t use underfloor heating or more didn’t no how to perhaps better instructions for this one. - a parasol needed for hot tub area, can feel very overlooked but also a few days it was super sunny and would have been nice to sit and read a book up there. Thanks for a good stay.

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