Villas With Hot Tubs In Carlisle

Reviews

What our customers say about their holidays

• Jaime - Verified booking

  On arrival around 8pm the key was not in the key safe.

  after a 6 hour drive with a three year old you don't need that. The fridge was warm as it was set to minimum. The freezer wasn't switched on, so also warm. The dishwasher was broken.The gas cooker hob and oven didn't work. The toilet in the ensuite was blocked. There was so much clutter and tat in the property we had no where to put any of our things. Plates cups etc were dirty. The only hand soap was in the kitchen. There were so many scatter cushions on the beds when you took them off to get in to bed there was nowhere to put them out of the way. The hot tub had no chemicals in it after using it twice the water was dark brown and stank. No effort was made to visit this everyday to check the water and change the filter / add chemical to it. It made our bathing wear stink. There were no instructions how to use that. Or the washing machine, or the dishwasher, or even the heating. The outside gate glass door didn't latch properly and when it was pushed home correctly overnight it opened again and banged in the wind. This wasn't our choice of property as we booked number 8 originally which we found backed on to the one we had. We were dismayed to see the owners of our property repeatedly visit the one we had previously booked and subsequently had cancelled, they evidently are 'managing it' along with many other properties on the same site, there was no one staying there which has annoyed us no end as that is where we wanted to stay to start with. Given this I doubt very much we will ever book or recommend this booking site ever again. The Park itself was well kept and ideally located.

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• Christine - Verified booking

  On the whole our stay was lovely and comfortable for the 3 nights we stayed.

  Any longer would have been annoying. just a couple of suggestions. -some sort of curtain/blind on patio doors. Once the sun came up I was awake as it was so light at 4am. -a small mirror on the wall in perhaps bedroom area as I need to dry my hair and no where to stand the bathroom mirror. -the pictures in the ad suggested that bathroom toiletries are provided, luckily we brought some. These misleading pictures should be removed. -at the cottage instructions for tv and internet say signal can be weak, however no watchable picture on tv and internet strength was so poor we never were able to use it, which was not an issue for us but may be for others. -first cottage we have ever stayed in and had to go buy washing up liquid. -I think it should be in the add that there is nowhere to hang clothes (some hooks on bedroom side of bathroom door but these are for the likes of towels or coats) or any storage so need to live out of your case during stay. For 3 night this was doable but again any longer would be annoying.

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• Alannah - Verified booking

  Me and my husband stayed for 3 nights.

  Amazing micro-cabin. Very clean and tidy. It is smaller than it looks on the pictures, we wasn't able to use the 'breakfast bar' as a small fridge in now under it. I think that area would be better used as storage and a fold down table be located under the TV as there is a storage box shelf there. Private hot tub is now completely screened off and a chimney with firewood provided. The grounds are large and you're free to walk around, and you walk out thr drive and go on some beautiful walks. As you arrive the property it can be felt that you're in someones back garden, however the grounds are so large you can completely relax and not see anyone after arrival. The owners Trevor and Danielle were fantastic and went through everything when we arrived. An added bonus they have 2 beautiful dogs that are friends and love a cuddle. If you are extremely tall or require any additional room as this is a micro cabin you may not be as comfortable as this beautiful cabin can provide. Would highly recommend staying here.

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• Emily - Verified booking

  Me and my husband recently stayed here for our honeymoon and wow!

  What a beautiful unique place! So tidy and cosy! Yeah its on the small side but it's not supposed to be a huge mansion, it was just right! Trevor and Danielle are so lovely and welcoming! We even had a little gift of a bottle of bubbly which was a lovely touch! The beds are super comfy, best few nights sleep we've ever had! I know people say they look forward to their own bed but honestly we miss this bed! The hot tub was heated for our arrival and it was amazing sat in the hot tub on the night looking into the beautiful night sky! There's no signal and poor Internet connection but we didn't care, we was there to enjoy each others company and to take in the surroundings! There was coffee, milk and sugar available for us and also hot chocolate and marshmallows to enjoy by the chimnea. We thoroughly enjoyed our stay here and we couldn't recommend 'reflection' enough! And we definitely want to stay again! Thank you for an amazing and memorable honeymoon!

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• Thomas - Verified booking

  We had a great stay.

  The property is lovely, in a very nice peaceful location and the Reflection Pod was nice and spacious. The Hot Tub looked over a stream which was very relaxing. It was nice to have a pod which was a bit larger and had a bedroom separate from the living room. The bathroom was a good size also and it had all the facilities you could need. The only downside was there were no toiletries and just one toilet roll - we didn't actually bring any shower gel or shampoo so this was a little disappointing. We did raise this the next day and it was down to the cleaning company but unfortunately we still didn't get any toiletries for the next evening. The only other issue was the hot tub - there was far too much chlorine which actually caused a reaction and it did spoil the stay a bit. Other than this though the hosts were lovely and it really was a nice location. I would just highly recommend the owners look into the toiletries and the Hot Tubs for any future guests.

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