Villas With Hot Tubs In Grassington

Reviews

What our customers say about their holidays

• Kathryn - Verified booking

  There were 17 of us who stayed for the week.

  9 Adults and 8 children. Absolutely everything was spectacular. The photos online don't do this property justice, you must take a look at Instagram. The huge bedrooms and the spacious bathrooms were superb and the living space downstairs was more than enough for all of us, you never felt like you were cramped as we had in previous properties. With the two lounges, snug and study, and that's just downstairs. The children loved the cinema room and the vast grounds were thorough explored by all. Including a game or two of cricket on the lawn. John recommended a walk going out the back of the property into the woods, which all the Dad's did the one day, which was enjoyed and what made it even better was that they then had the hot tub to come back to after extending the walk to almost 20 miles! The kitchen was well stocked with all the relevant pots and pans which enabled us to do a Sunday Roast for 21 people, we had some friends stop for lunch, and the ovens and aga worked overtime. (Haley had also recommended a few butchers which was helpful) There were also enough glasses for multiple glasses of wine throughout the evening and the coffee machines were used by all, every day, multiple times a day. The two washing machines and tumble dryer were a god send with 8 children as well as the drying racks in the laundry room. There were board games to choose from in the study as well as a mixture of novels for both young and old. Haley set up a whatsapp group with myself and John, which we used during the week to ask any questions. This was a great help and no question was too big or small. To top off the amazing level of service, I left our spare set of car keys by the front door, which John and Haley posted straight back to me without any fuss whatsoever. If there was one thing I would change, that would be to install a second dishwasher, with 17 people, it was on constantly. Thank you for letting us stay in your property, it was definitely a week to remember.

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• Hazel - Verified booking

  We enjoyed a wonderful weekend celebrating our friends hen do.

  The property is outstanding and has absolutely everything you could possibly need at a holiday property. The owners Haley and John greeted us on arrival and gave us a lovely tour of the property and it's facilities. Scale house is breathtaking but it is also so homely. We didn't leave the property all weekend as there was plenty for us to do in the house, we made full use of the hot tub and the surrounding gardens. However, the owners were full of information about the local area. All 16 of us absolutely loved our stay and didn't want to come home! The owners are so responsive and answered multiple questions I had about the property before we came and they went above and beyond and helped organise the delivery of a beautiful bouquet of flowers and helium balloons to surprise the bride to be on her arrival! We did have a leak at the property on our first morning but John responded immediately and was at the property within half an hour. He did everything to ensure our holiday wasn't disturbed in anyway. The customer service was outstanding. We would definitely like to return as a group in the future but we have all said it would be a fabulous property to come with our families also. I would certainly recommend staying at Scale House!

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• Joanna - Verified booking

  We had a fantastic week at Scale House with our family of 18; 8 children aged 2-13 and 10 adults.

  There is so much space both indoors and outdoors for everyone to either join in or sneak away to a quiet corner and the dining table was big enough for us all to eat dinner together. I think we used all the facilities over the week with table tennis and the hot tub being the favourites. The house is extremely well equipped ( we made a big chilli in the extra large slow cooker while we were out all day) and all the rooms are comfortable, spacious and tastefully decorated. Haley and John were there to give a tour on our arrival which was extremely useful and set up a WhatsApp group so we could get in contact if needed. They also made lots of useful suggestions for places to visit - the children loved Billy-Bobs which we’d probably wouldn’t have visited without a recommendation. The weather wasn’t great but we really didn’t notice as there was so much to do both at the house and in the local area. The children have been telling everyone they’ve stayed in a castle and two little girls even got their wish of sleeping in a four poster bed for a night come true!

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• Mr Brenton - Verified booking

  The good: - Great location for Malham and the Pennine Way - Lots of space in living areas and two of the bedrooms - Clean The bad: - Lacking some basics (scissors in the kitchen; saucepans big enough to cook basics for 4) - Very small and compromised bathrooms - In poor state of repair in places (large glass shower door held on with silicone, and fell off; bad smell from drains; TVs in bedrooms not working) - Layout of outdoor space leads to a total lack of privacy in garden (which is shared with the neighbouring cottage). For example, the Hot Tub is placed just a few feet from the one belonging to the neighbouring cottage, meaning no privacy if the neighbours use theirs at the same time. (Especially so if you have neighbours who spend their time smoking, drinking, swearing, shouting and arguing in the hot tub!) We eventually cut our stay short and came home a day early. The owner did offer a partial refund, reflecting some of these issues, but this has never materialised and he has since stopped answering messages asking him to honour his promises.

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• Graham - Verified booking

  We have had an amazing time at Scale House with family and friends.

  The house is beautifully decorated and amazingly well equipped with real attention to detail. Its comfort embraces you. A magnificent property. The owners go beyond expectations in the level of careful thought they give to basic provisions (and much more). John, Haley and the team work so hard to ensure that everything is perfect from the moment you arrive. Their warmth, kindness and ‘friendship’ extends throughout the stay, never intrusive but reassuringly close. Everyone was sorry to pack up and leave. We had a mixed group of folk ranging from eighteen months to eighty and the facilities (hot tub, gym, sauna and extensive grounds were well used (and they are so well maintained). BBQ, fire pit - I could go on! The property comes well recommended by our family, but credit must go to John, Haley and their wonderful team. Thank you for enabling us to make good memories at Scale House. God willing - we’ll be back!

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