Villas In Newquay

Reviews

What our customers say about their holidays

• Paul - Verified booking

  We found the accommodation to be very comfortable and the location is extremely peaceful and it is pleasant to sit out in the evening although no chairs are provided, only a picnic bench.

  There are adjoining holiday properties so noise levels could depend on who is staying next door but sound insulation between the properties is excellent. Minor drawbacks are that freezer and general storage space in the kitchen is rather limited (we mainly self cater). Also there is no external washing line or dryer for items which are unsuitable for putting in the washer/dryer such as swimwear and wet suits. We were unable to find instructions for the tv, washing machine, cooker, microwave etc. Also we found some of the crockery and utensils were not clean on this occasion. There is an imbalance in size between the bedrooms so the property is probably best suited to a couple with children, or just three adults. The owners live on site and are friendly and approachable and would I am sure sort out any major issues. We have now stayed three times and would recommend this property so long as you are prepared for a short drive down the country lanes to access it.

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• Jodie - Verified booking

  When we arrived at the accommodation there was a funny smell of which we had to buy our own air freshener automatic dispenser to try and mask it.

  However on our second day we returned back to over 50 big blue bottle flies. All the windows downstairs had been closed before we went out. We contacted the housekeeper who came round straight away and had someone come out to look who found no reason for them. We tried to find a cause and looked under the kitchen units and was met by rat droppings and rat poison. For the next 2 days we had to spray potent fly spray as we left to come back to 20/30+ dead flies. The work surfaces and floor was covered in dead flies. If we were able to find alternative accommodation in Cornwall (not for lack of trying) we would have left. We opted to stay in a self catering property so we could cook ourselves but we did not feel comfortable with this having seen rat droppings and the dead flies. I have video and photo evidence of this and would appreciate someone contacting me to discuss further

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• The M Family - Verified booking

  A home from home with all the facilities needed to fully enjoy a self catering holiday. Spacious accommodation and well furnished and in a quiet location with fantastic views over the Atlantic Ocean yet only 10 minutes walk from the town centre and only 5 minutes walk down to the famous Fistral Beach. A near perfect location and the exclusive use of car parking really is an added bonus. All in all you have so many choices from either staying in to eat and relax or visiting any of many establishments providing food, drink and entertainment, all to good standards and all value for money. For the adventurous type there are so many places near by that are all worthy of a visit and the capital city of Truro is barely a 25 minute drive. Time is the only downside. You simply run out of this very quickly and a 2 week stay seems to vanish at alarming speed.

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• Samantha - Verified booking

  Generally I would say that the holiday accommodation was very good as were the instructions as to how to get the key etc.

  It was lovely and well equipped too. What was really nice was the milk and cream tea and the texts from the housekeeper, Denise letting us know when the accommodation was ready on the day of arrival. The only thing that was a slight negative was that we had to buy some new duvet covers and change the bedding as it had a strange smell and there seemed to be some hairs in the beds too. I think maybe this was oversight as previous feedback from other customers had commented as to how clean the accommodation was... I did have to wipe the kitchen down as well as the table mats as they were sticky with old food. This was only a little niggle. We had a lovely holiday and like the Ocean Heights accommodation. It is well located to visit Newquay’s beaches, zoo, aquarium as well as other locations. Thanks for a lovely stay.

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• Jason - Verified booking

  Generally nice property.

  Unfortunately, dishwasher full of dirty pots , old ladies razor in shower , shed full of last weeks rubbish. Also , it would have been nice to know scaffolding and building work was going on to side a rear of the property. Banging constantly aggrevated dog which I'm sure pleased neighbours and builders banging as early as 8am not really what you want on holiday. We recently stayed with self cater cornwall at Easter at Zinc close to fistral. They informed us several times before we arrived that building work was going on and gave us a discount as compensation upfront not after we arrived and raised it so we had a choice. Overall due to the above we were a little disappointed by what we got for what I would consider a premium holiday let. I would be interested to hear your views on the above. Jason

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