Richmond Holiday Cottages

Reviews

What our customers say about their holidays

• Annette - Verified booking

  We spent a weekend at "The Stang Hideaway" in August, for a relaxing 3-night stay with my partner and our little dog.

  The views were gorgeous, and the location was as peaceful as a library on a snowy day. But there were a few surprises that gave us a good laugh! First off, the wine cooler was ice-cold—unlike the fridge, which was warm enough to double as a sauna . If you’re planning to brew some coffee, don't forget to bring your own coffee pods; the same goes for dishwasher tablets as there was non available and the free washing up liquid was limited to a very small bottle (use sparingly). The "fully equipped" kitchen was a bit like a game of culinary hide-and-seek, with basic items playing hard to get. And if you’re using the breakfast bar or that “sumptuous” sofa, be prepared to get very close to your partner—like, "hope-you-really-love-each-other" close, perfect if your on a romantic break! Now, let’s talk Wi-Fi. Remember the days of dial-up internet? If you’re feeling nostalgic, you’re in luck—this Wi-Fi will take you right back to the 90s with its charmingly slow speeds which can cause the TV to frequently show the circle of death when it tries to catch up, perhaps it was intentional to create a romantic atmosphere. The outside decking is lovely, but it could use a gate to be truly dog-friendly. And don't be surprised if you step outside to find a crowd in the treehouse—it’s open to everyone on the park, so you might end up with an audience for your morning coffee or romantic sunset. All in all, it was clean and the tranquility was delightful, the stay didn’t quite match up to the price given there’s a lot of competition in the area. Here’s hoping for some improvements in the future, but hey, we still enjoyed the peace and quiet and lovely views!

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• Paul - Verified booking

  On arrival at the cottage, we discovered it hadn't been cleaned from the previous renter, several days earlier.

  It had dirty towels and bedding lying around with a rancid smell. We contact owner via mobile number provided, who firstly said Sykes hadn't sent him the booking, booked in March, followed by why don't we just go home and get a refund from Sykes. Ad we'd travelled with our dog, we thought it better to get this resolved, as travelling again so soon would up set the dog. Within about 40 minutes a lovely lady turned up to clean the cottage, but it was a bigger job than she first expected as the fridge was in a shocking, as was the bathroom and oven. As the cleaner said, she'd visited other cottages on site earlier that day to clean but had never cleaned this one. Nearly 2 hours later we were aeventually able to move our things in, and begin our little relaxing break. The garden is secure for dogs and the site itself is very relaxed and safe to walk around. The cottage needs a good revamp, the wet room needs sorted as black mould on silicon never looks good. Major concern was the smoke alarms didn't work, we know this as we burnt something and they never went off.

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• Jemma - Verified booking

  The property is beautiful and very clean!

  !! The bathroom is gorgeous and the bathtub is a key feature. I loved having the bathroom door open to the outside overlooking the wheat field while soaking in the tub. Bed was very comfortable. Only a couple of things that need a little work. The owners would benefit from staying, cooking and cleaning there for a few days as there are some essentials missing such as dishcloths, dish rack to dry dishes, dish washer tablets and we may have needed more than one roll of loo roll. It didn’t hinder our stay too much, but it lost a bit of that luxury feel someone has worked hard to make. The other thing is, the photos are a little deceptive and don’t show you are attached to a caravan park at the back. It’s still secluded and very quite but attached to a caravan park that appears to hold people’s mobile caravans. We really enjoyed our stay and would recommend but would encourage the owners to look at little essentials.

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• Karen - Verified booking

  A comfortable, well equipped home apart from too small a fridge for 4 adults and for our 11 nights stay, difficult keeping our drinks cold!

  but managed and a visit to Richmond for food midweek was possible. As all are used to a dishwasher having none made clearing up after a family meal a bit of a chore however view from kitchen window was enjoyable and a routine was established.We and our dog Mac enjoyed the many walks from the front door and the ability to walk to the local pubs and restaurant ,a peaceful relaxing stay with wonderful views of the countryside and especially enjoyed the woodburner,while eating our meals or sitting chatting in the lounge . We appreciated that the owner was available if needed and knew the area well.We had a lovely Christmas & New Year family get-together, thank you for the care and attention to detail you have put into T'Other End,Arkle Town House,the Christmas tree and welcome box was appreciated ,Best wishes for a great 2024.

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• Marie - Verified booking

  I'll get the gripe out the way first.

  The check-in and departure time is the meanest I've ever seen out of the 50+ places we been to over the years. We were especially disgruntled at the 9am departure time -although we knew this before we booked so it didn't put us off booking this fantastic place but may do others. Ok so now that's over we just wanted to say wow, wow, wow! Heugh barn is amazing, so clean and probably the of the best equiped UK stays we have been in. Everything was clear in the guide book too and that log burner is out of this world. We had the most wonderful, memorable New Year in the barn, toasting the new year in with the log fire roaring away. The barn is an a remote location, away from the hustle and bustle of daily life. The bed was soooooo comfortable!

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