Villas In Richmond

Reviews

What our customers say about their holidays

• Julie - Verified booking

  Nice cottage but not worthy of 5 stars as there were a few issues with the cottage.

  1. No welcome pack, not even a packet of biscuits, milk etc. The first time in over 25 years of staying in holiday cottages that I have not had a welcome pack. 2. No information on where the rubbish bins were and what day the bins were emptied. 3. No information on where the log store was. Checked with a neighbour who showed me where the log store was but this was padlocked and no key was available in the cottage so we had to buy our own fire lighters, kindling and logs as there was only a small basket of logs available in the cottage, an expense we had not catered for. Your description clearly states all fuel for the stove is included in the rent, this is not the case. 4. One of the storage heaters in the living room did not work so it was chilly in the evenings if the fire wasn’t used. 5. Not one empty kitchen cupboard available for us to use so had to pile all our dry goods on the kitchen windowsill. 6. No storage in the bedroom as the wardrobe drawer, the wardrobe itself and under the bed was crammed full of bedding and towels. Again we had to pile jumpers on the windowsill as there were only tiny drawers available to use in the bedside cabinets and the chest of drawers. 7. No where available to store our two suitcases so we had to scrabble about under the bed (which was filthy) trying to move everything around so we could at least get one case under there. We then had to keep moving the other case around the bedroom as the bedroom is small. 8. I was informed by the owner that there was no hairdryer or iron - a 5 star property without the basics? 9. The patio area was ankle deep in leaves and clearly had not been swept in weeks. The patio furniture was also dirty and I had to wipe all this down and get rid of all the leaves before we could use anything outside. Surely the cleaners should sweep the patio and wipe the furniture down? 10. The settee in the living room was very low and there was a metal bar that stuck in you when you sat down. I know it was a bed settee but surely it would be better to buy a quality settee for a 5 star property. We enjoyed our week but the above issues did take the edge off the cottage. As I say definitely not worthy of 5 stars, we have stayed in far better properties that you have given 3 and 4 stars for.

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• Andrew - Verified booking

  This is a lovely property and we’ve stayed here twice now.

  It’s a lovely location and very convenient for visiting Yorkshire and beyond. On the whole we enjoyed our stay but this time we were unfortunately disappointed with the cleanliness of the crockery, the grill pans were all greasy and bits of burnt stuff in them, the frying pans were all burnt and warped and the cupboard storing them was all broken. Both showers and the sinks did not drain properly and almost flooded over on several occasions and so we couldn’t properly shower or enjoy a nice shower .. since we stayed last time we felt the place needed a deep clean. All that said, this IS a lovely cottage and one in which the owners have obviously invested a lot of money in. The linen was all clean and fresh and there was a lovely welcome basket with doggy treats for our dog when we arrived which was nice. This property has nice amenities like a dish washer and washing machine, sky tv etc … it’s very comfortable although maybe the sofas could be freshened? The property is in an ideal location for setting off on day trips with the dales and the A1 nearby … all in all we enjoyed our stay and I have to say when I notified the owners about the issues above they replied promptly and said they were on to it. I hope they do because all this property needs is regular TLC and maybe renewing pots and pans every so often! Thanks for the stay x

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• Scobie-john - Verified booking

  The name of the house "Duck" is not to do with the bird but to do with ducking under something!

  in this case the back door out into the wonderful cute garden! REALLY REALLY REALLY great place and location. ABSOLUTELY loved it and was just right for 3 people who needed their own rooms! Was slightly put off with the downstairs toilet being right in the entrance way and the kitchen not connecting with the dining room directly - you had to go through the sitting room into the dining room. Only two minus points! Other than that WOW ...felt like it had only been newly furnished last week! Upstairs the bedrooms were great en suite in one case and the other two shared a wonderful spacious bathroom. Want some mats in the shower though or something to hold on to! And loved the warm towels even in summer!!! Would love some original pictures on the walls of the area or further afield. Something to go in search of! The local "pub" was a bit of a disappointment - more a bar so designated driver a must in order to go in search of a good place to nosh and wet the whistle. CERTAINLY would like to stay there again!

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• Michael - Verified booking

  Duck cottage was so lovely!

  The whole house was beautifully decorated and furnished. Comfortable sofas in the living room and spacious. Well equipped kitchen, with a lovely welcoming hamper, and even butter and milk in the fridge. Such a lovely touch. Also doggy treats and a dog bed, bowls and food mat where provided. Spacious dinning room. All bedrooms where beautifully furnished and very comfortable beds, with plenty of pillows. The bathroom was very nice, with a lovely large shower and slipper bath. Lovely garden, especially good for dogs, secure and plenty of room. The summer house was nice to relax in, with a heater and comfy seating. Everything was spotless and we felt very welcome. If you are looking for a relaxing break in a comfortable, stylish cottage, then Duck cottage is perfect for you. Highly recommend, and would definetly stay here again.

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• Maeve - Verified booking

  Duck Cottage has been beautifully renovated and decorated.

  The kitchen is well equipped and we appreciated the provision of dishwasher tablets and washing up liquid. I was somewhat concerned by the idea of electric heaters (after a negative experience in a previous holiday rental home), however the house was very warm - we didn't need to switch the heaters on upstairs and often turned them down downstairs! We didn't use the wood burning stove as the cottage was so cosy without it. The doorways within the house reflect it's age - I think this adds to the charm, but you will have to remember to duck if you're tall! The road in front of the house is narrow and parking is right outside. Lots to do and see in the area including a number of waterfalls (our favourite!) within an hours drive. Overall we would highly recommend this as a holiday rental.

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