Villas In Suffolk

Reviews

What our customers say about their holidays

• Julie - Verified booking

  We were very dissatisfied with the condition of The Abbey.

  It was extremely dirty when we arrived. One of the beds was completely full of black dog hair, inside and out! The entire house was filthy. Full of cobwebs, dust and dirt on all windowsills and shelves, with dead flies and bugs etc. Bath had scum mark, showers had a lot of black mould, the dishwasher was virtually breathing... the list is endless and we have many photos. The owner called the cleaning company they use who arrived a couple of hours later and she did the best she could but was also appalled at the condition of the property and apologised, she too took photos. We complained about the lack of wine glasses and the owner purchased some and brought them over promptly. This was Christmas break and when about to prepare our Christmas meal we noticed all the baking trays were unusable, they were beyond rusty and also mouldy. I called the owner again and he promptly went to purchase replacements. The cutlery drawer was full of crumbs and dirt and utensil drawer was full of black dust and dirt... it was very unpleasant. We had to put everything through the dishwasher and disinfect the drawers before we used anything. In all we were very uncomfortable there and felt the high rent paid for that time of year was completely inappropriate given the condition of the house There was a hot tub but we felt it very risky to use from a hygiene perspective given the condition of the rest of the property, so it was a perk we didn't benefit from. The stress and inconvenience we experienced and could have really done without. We would have left but with other members of the family arriving from the next day we didn't have anywhere else to go. Such a disappointment.

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• Mrs Potter - Verified booking

  A Disappointing stay We have stayed in many holiday cottages over the years. Some have been a delight, others it takes a little time to warm to and some just remain hard work and unrelaxing. Sadly Church Cottage was not for us and fell into the last category. We found the low ceilings and even lower door frames and numerous steps or lintels into the rooms difficult and spent the week trying not to bang our heads or trip over, despite both being well under 6ft. The house booklet recommends anyone over 5ft 6 to mind their head. Although mentioned in the description, the narrow, steep staircases were worse than we expected, especially the offshoot one which twists steeply round and is the only access to the first floor twin bedded room and, inconveniently, the bathroom. Other interesting quirks we experienced were the church bells opposite the cottage which chimed on the hour and every quarter hour, day and night and a noisy cockerel from the early hours. I recommend bringing earplugs if you are a light sleeper and don’t enjoy these sounds. We enjoyed the pretty courtyard garden and the dayroom which overlooks it and luckily could spend time in this part of the property as the weather was good. In comparison, we found the rooms in the older part of the cottage lacked any kind of aspect and were quite dark so didn’t get much use. The Suffolk coast and countryside continues to charm us but this was a disappointing stay and we will not be returning to Church Cottage.

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• Mandy - Verified booking

  Abbey Cottage is very beautiful, the size of the garden is huge & filled with many plants & trees.

  Our 3 dogs loved running round the Cottage & playing ball. The thatched roof is beautiful with its wolf & crown perched on top. Inside is a large beautiful kitchen filled with everything you could wish for, I never wanted to return home. Three large king-size bedrooms with lovely crisp clean bedding, two with en-suites bathrooms & a downstairs WC. The dining room adorns an old table & chairs in fitting with the period of the property. The lounge has two comfy sofas & an old wooden chest as centre piece. All rooms have a TV, so there's no reason to fight over the remote! There are two staircases, one easily accessible from the lounge & another that resembles mountain climbing by the kitchen. You will not believe the slope of the floors upstairs until you see it! Apart from the kitchen & bathrooms, which are modern. The rest of the property is kept more in keeping with the original features. The vast conservatory is so beautiful, I'd love to go back during the summer months to enjoy it! In the gardens is a meditation room that lights up beautiful at night, a summerhouse with a pool table, a table tennis table in the garden, a playroom wooden house & a Shepherds hut for extra guests. We had the best relaxing time, just remember to take slippers for the cold hard flooring & wellies for the morning dew outside.

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• Wayne - Verified booking

  Great size gardens and well fenced in for the dogs.

  Could do with some outside sun lounges and the conservatory window opener was missing meaning thousands of flies trapped inside. We were constantly killing and hoovering. I did message the owner about this with no positive response. The hot tub maybe needs some chemical attention part way through our week. At other places we had ours cleaned or maintained every day. Maybe include an air frier but we did take our own and the freezer is a bit small for 6 people for a week but we did take food for the entire week. The house is set away from other houses so it feels quiet and peaceful. Loads of outdoor facilities. The garden is in need of maintenance. The grass is fine but the shrubs are unattended to especially around the small pond areas. Overall a nice place to have a family gathering but a bit expensive at £2k for 7 days.

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• Mrs Lee - Verified booking

  This cottage is amazing. It is such a wonderful place to stay - it is very spacious, comfortable and has everything a guest needs and a lot more. It is exceptionally well-equipped and a lot of thought has gone into the fine details, which make the cottage a fabulous environment, in which to spend a holiday. There is a lovely garden, which is fully enclosed and safe for children and dogs. The location is perfect - very quiet and a 5-10 minute drive from Southwold - a delightful, traditional seaside town with a wealth of independent shops and cafes, lovely beaches and a wonderful pier and promenade. I cannot recommend this cottage highly enough - it is fabulous!

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